The room was in okay condition. I did notice a couple of what looked to be small bugs in my room on 2 different days. The front desk staff was not very friendly. For example, I'm used to hearing "how was your stay?" on check out, she took my room key, checked me out and handed me a receipt. That was it.
If you need a bed for the night, it will suffice. But don't expect much more than that.
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酒店回复: Hello Karen,Thank you for sharing your experience. We appreciate your feedback regarding the condition of your room and the service at the front desk. Your comments are valuable to us, and we will use them to improve in these areas. We strive to provide a comfortable and welcoming stay for all our guests. Your insights help us enhance our guest experience going forward.
4.0分
其他
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I have never stayed in a Super 8 before and it was much better than I expected it to be! There were a few things in our room that could have been cleaned better BUT will definitely stay there again if we go back to the area!!
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酒店回复: Hello Linnea,Thank you for your feedback! We're glad to hear that your stay exceeded your expectations and that you're considering returning. Your comments about cleanliness are noted; we always strive to improve our services. We look forward to welcoming you back during your next visit to the area!
5.0分
情侣出游
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Clean rooms, well lit parking, very quiet! A couple miles from the interstate so no traffic noise. We stayed in the off-season so you can imagine when the next door water park and RV campground is open, it can be noisy. Enjoyed 24 hour coffee in the lobby and a 24 hour Marathon station across the street.
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酒店回复: Hello Julie,Thank you for your feedback! We're pleased to hear that you appreciated the clean rooms, quiet atmosphere, and the convenience of nearby amenities. It's great to know that our 24-hour coffee service added to your experience. We hope you had a relaxing stay, and your insights on the seasonal noise from nearby attractions are valuable for future guests. We look forward to welcoming you back!
4.0分
朋友出游
The room was very clean and the hot tub in the room was clean.
The breakfast was a true take away breakfast there isn’t any protein offered.
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酒店回复: Hello Jennifer, Thank you for your feedback regarding your recent stay. We're glad to hear that you enjoyed the cleanliness of your room and the hot tub. We appreciate your comments about the breakfast options and will certainly relay your suggestion to our management team for consideration. Guest feedback is invaluable in helping us enhance our offerings for future stays. We hope to see you again soon!
5.0分
其他
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The staff was excellent, moved us to 1st floor when they saw we had a lot of luggage and even helped to take it to the room. Hadn't been to a Super 8 in years but this one was nice and was remodeling to make it even nicer. Good jobs guys. I'll be back when working in Eddyville.
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酒店回复: Hello James,Thank you for sharing your positive experience! We're thrilled to hear that our staff went above and beyond to assist you and that you enjoyed the renovations. Your kind words will surely motivate the team to keep up the great work. We look forward to welcoming you back when you're in Eddyville again!
5.0分
其他
The room was spotless and updated. Happy to stay then again in the future.
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酒店回复: Hello Don,Thank you for your positive feedback! We're delighted to hear you enjoyed the cleanliness and updates in your room. We look forward to welcoming you back in the future for another pleasant stay. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
5.0分
家庭亲子
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Breakfast need to be update do to me being Diabetic no fruit or bagels just need more selective in Breakfast lady at Desk at Check out we gave each other Hugs as I was leaving she was so Sweet trying to help me for Breakfast Saturday and Sunday only complaint I have
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酒店回复: Hello DeAngela,Thank you for sharing your feedback about your breakfast experience. We appreciate your input regarding the menu options, as we strive to cater to a variety of dietary needs. We're glad to hear you had a positive interaction with our staff at checkout. Your comments will be communicated to the relevant team for consideration in future offerings. We hope to welcome you back soon for an even better stay.
2.0分
商务出差
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We reserved a rokm with 2 beds and a pull out couch, the pull out couch was broken and didnt have any bedding. Little to no hot water while showering. Extremely overpriced for the low quality experience we had.
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酒店回复: Hello Nathan, Thank you for sharing your feedback. We understand how important it is for accommodations to meet your expectations, and we appreciate your comments regarding the bedding and hot water issues. Your insights are valuable as they help guide our ongoing improvements. We hope you’ll consider staying with us again in the future to experience enhancements made for our guests' comfort.
1.0分
情侣出游
Video kiosk. No person contact. Overcharged. Room gross. No elevator and had to walk all way across 2nd floor because stairwell out.
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酒店回复: Hello Renie,Thank you for sharing your feedback. We're sorry to hear your experience was not up to your expectations. The concerns you raised about the video kiosk and the conditions of your room will be reviewed further. Your input is invaluable as we continuously strive to improve our services and facilities for future guests. Please feel free to reach out to management directly to discuss your experience in more detail.
5.0分
其他
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The room was great and the staff was great I didn't need any housekeeping because I did all my cleaning myself so they came only one time and they didn't really have anything to do but mop and sweet the floors because I asked him to.
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酒店回复: Hello Elizabeth,Thank you for your feedback. We're pleased to hear you enjoyed your room and found our staff to be great. It's wonderful that you were able to manage your cleaning preferences as it helped streamline service. We appreciate your insights and hope you had a pleasant stay overall. Your comments will help us continue to enhance the guest experience in the future.
The room was in okay condition. I did notice a couple of what looked to be small bugs in my room on 2 different days. The front desk staff was not very friendly. For example, I'm used to hearing "how was your stay?" on check out, she took my room key, checked me out and handed me a receipt. That was it.
If you need a bed for the night, it will suffice. But don't expect much more than that.
I have never stayed in a Super 8 before and it was much better than I expected it to be! There were a few things in our room that could have been cleaned better BUT will definitely stay there again if we go back to the area!!
Clean rooms, well lit parking, very quiet! A couple miles from the interstate so no traffic noise. We stayed in the off-season so you can imagine when the next door water park and RV campground is open, it can be noisy. Enjoyed 24 hour coffee in the lobby and a 24 hour Marathon station across the street.
The room was very clean and the hot tub in the room was clean.
The breakfast was a true take away breakfast there isn’t any protein offered.
The staff was excellent, moved us to 1st floor when they saw we had a lot of luggage and even helped to take it to the room. Hadn't been to a Super 8 in years but this one was nice and was remodeling to make it even nicer. Good jobs guys. I'll be back when working in Eddyville.
The room was spotless and updated. Happy to stay then again in the future.
Breakfast need to be update do to me being Diabetic no fruit or bagels just need more selective in Breakfast lady at Desk at Check out we gave each other Hugs as I was leaving she was so Sweet trying to help me for Breakfast Saturday and Sunday only complaint I have
We reserved a rokm with 2 beds and a pull out couch, the pull out couch was broken and didnt have any bedding. Little to no hot water while showering. Extremely overpriced for the low quality experience we had.
Video kiosk. No person contact. Overcharged. Room gross. No elevator and had to walk all way across 2nd floor because stairwell out.
The room was great and the staff was great I didn't need any housekeeping because I did all my cleaning myself so they came only one time and they didn't really have anything to do but mop and sweet the floors because I asked him to.