Couldn’t get the heat to work. Shower head wasn’t the greatest. We have stayed at a lot of better Comfort Innsl
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酒店回复: Thank you for your feedback. We apologize for any inconvenience. We have got maintenance working on the issue. We hope to see you again.
2.0分
其他
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This hotel clearly does not change all beding. When I arrived, I could clearly see that the duvet had dirt stains on it. Further, as I was inspecting the pillows 2 pillow cases were also dirty with stains on them. So, when I went down stairs to inquire with the desk clerk if their was a night housekeeper on duty….she replied No and when she went to look for a duvet for another guest earlier that she could not find one.
Enclosing, I truly believe that they give people who rents there rooms through your site , rooms that have issues. Because the bath tube did not drain properly either. I not only am reporting this to y’all but also directly to Choice Hotels because I’ve been a member for over 20 years and this is Rediculous.
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酒店回复: Thank you for your feedback. We apologize that your stay did not meet expectations.Your feedback will be delivered to the appropriate management teams in order to better serve our guest.We hope to see you again in the future to better serve you as well. Thank you again.
3.0分
家庭亲子
Room was clean but had an old unclean feeling. Club chair had mult dirt stains on the arms. Staff was pleasant and helpful.
酒店回复: We would like to thank you for providing us with your feedback.
2.0分
家庭亲子
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The road noise was insane. It sounded like the trucks were in the room! And I sleep with wax earplugs! I definitely do not recommend it for anyone who actually wants sleep! The breakfast was good and the staff was very nice, but I’ll never stay there again!
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酒店回复: Thank you for your feedback. We apologize for your experience with the noise. Happy that you enjoyed the rest of your stay. We hope to see you again
5.0分
家庭亲子
This room was amazing it was very clean and quiet. You couldn't hear anyone above you or next to you. I will definetly be staying here again.
酒店回复: Thank you. Hope to see you soon
5.0分
其他
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Very kind staff. Room was nice, but carpeting needs updated - it felt clean, but lots of stains, 'wrinkles', and patching. Breakfast area was very clean, but no cereals and not many healthy options. But, all-in-all, I would still stay again. I felt safe, and it's very convenient to the interstate.
酒店回复: Thank you for your feedback.We hope to see you again soon.
4.0分
商务出差
Tub faucet
Only bad thing was tub faucet was too difficult to turn on and once got it on, couldn't get it to completely shut off.
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酒店回复: Thank you for your feedback. We apologize for the issue with the tub. We have advised our maintenance dept on the issue. We hope to see you again in the future.
3.0分
其他
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The lobby is well kept, clean, and inviting. The staff was friendly. The food was subpar due to limited options. The room had a mildew and stall smell but was comfortable and clean.
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酒店回复: Thank you for your feedback. We have advised the proper teams and hope to host you again in the future.
3.0分
家庭亲子
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Ok place to stay. Felt like a safe area. If you’re a lite sleeper I would not recommend unless you can get a room opposite of the interstate. Room was a little out dated.
酒店回复: Thank you for your feedback
5.0分
其他
Gym didn’t have attachments to use machines. Breakfast only pork sausage. Should have turkey option. Or beyond meat. But hotel was nice will stay again.
酒店回复: Thank you for your feedback.Hope to see you again soon!
Couldn’t get the heat to work. Shower head wasn’t the greatest. We have stayed at a lot of better Comfort Innsl
This hotel clearly does not change all beding. When I arrived, I could clearly see that the duvet had dirt stains on it. Further, as I was inspecting the pillows 2 pillow cases were also dirty with stains on them. So, when I went down stairs to inquire with the desk clerk if their was a night housekeeper on duty….she replied No and when she went to look for a duvet for another guest earlier that she could not find one.
Enclosing, I truly believe that they give people who rents there rooms through your site , rooms that have issues. Because the bath tube did not drain properly either. I not only am reporting this to y’all but also directly to Choice Hotels because I’ve been a member for over 20 years and this is Rediculous.
Room was clean but had an old unclean feeling. Club chair had mult dirt stains on the arms. Staff was pleasant and helpful.
The road noise was insane. It sounded like the trucks were in the room! And I sleep with wax earplugs! I definitely do not recommend it for anyone who actually wants sleep! The breakfast was good and the staff was very nice, but I’ll never stay there again!
This room was amazing it was very clean and quiet. You couldn't hear anyone above you or next to you. I will definetly be staying here again.
Very kind staff. Room was nice, but carpeting needs updated - it felt clean, but lots of stains, 'wrinkles', and patching. Breakfast area was very clean, but no cereals and not many healthy options. But, all-in-all, I would still stay again. I felt safe, and it's very convenient to the interstate.
Tub faucet
Only bad thing was tub faucet was too difficult to turn on and once got it on, couldn't get it to completely shut off.
The lobby is well kept, clean, and inviting. The staff was friendly. The food was subpar due to limited options. The room had a mildew and stall smell but was comfortable and clean.
Ok place to stay. Felt like a safe area. If you’re a lite sleeper I would not recommend unless you can get a room opposite of the interstate. Room was a little out dated.
Gym didn’t have attachments to use machines. Breakfast only pork sausage. Should have turkey option. Or beyond meat. But hotel was nice will stay again.