酒店回复: Dear Guest, Thank you for choosing to celebrate such a meaningful occasion with us. We’re delighted to read that our location and amenities helped make your mother’s birthday special and gave your family a memorable experience. It’s especially wonderful to know the children had such a great time. Your kind words mean a lot to us. Reviews like yours make it all worthwhile. It was our pleasure to host your visit at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina, and we look forward to seeing you soon.Resort Team
酒店回复: Dear Stefan, Thank you for taking the time to share your experience. We sincerely apologize for the disappointment caused by the pool closure and the dining options during your visit. We understand how these issues impacted your overall stay. Your feedback is invaluable and has been shared with the relevant teams as we work to improve both communication and guest services. We hope you will consider returning in the future, allowing us the chance to provide a more seamless and enjoyable experience that better reflects our commitment to guest satisfaction.Resort Team
酒店回复: Good Afternoon, Ms. Mary Thank you for your kind comments about your recent stay. We take these comments about your room and stay. We thank you for letting us know about your dining experience and will review this with our Food & Beverage team. We wish you a well 2025!
2.0分
其他
原文
翻译提供方：Google
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诈骗警报！隐藏费用和难以下咽的食物
诈骗警报！未披露的税费和隐藏费用使我们的账单增加了13%以上。
这家酒店号称是度假村，但实际上只是Chuck E. Cheese。孩子们到处乱跑，行为不端，甚至在“图书馆”和台球室也是如此。泳池只有一个小时是成人专属的，但那是早上8点。
酒店回复: Dear Tanya,Thank you for your feedback. It’s disappointing to hear your stay fell short of expectations, and we sincerely apologize for the frustration caused by the unexpected fees, disruptions in shared spaces, and issues with food quality and service. Your concerns are taken seriously, and improvements are already underway to address transparency, dining experiences, and creating a more enjoyable environment for all guests. While we understand your reluctance to return, we hope you’ll consider giving us another opportunity in the future to provide the high-quality experience you deserve.Resort Team
酒店回复: Thank you for letting us know about your stay and we do apologize for the inconvenience of the sleeper sofa spacing. We hope we could accommodate you for your future stays, by letting us know if you need extra bedding.
5.0分
其他
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Enjoyed everything about my one night stay. The staff was very hospitable and accommodating. The room was awesome with a very nice view of the surrounding water. Overall, a very positive experience.
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酒店回复: Dear Guest,We are so glad you took the time to share your fantastic experience from your recent stay at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina! It warms our hearts to hear that you had such a wonderful time and that our team left a positive impression on you. We are thrilled you loved your room and the beautiful view; it sounds like the ideal spot for a relaxing evening! We can’t wait to welcome you back for more unforgettable memories.Resort Team
4.0分
家庭亲子
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Staff was fantastic, and although it was cooler due to the fall weather, there was still quite a few activities., Especially if you golf. Overall, slightly overpriced for the off-season in Cambridge, but clearly on point for warmer weather.
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酒店回复: Dear Guest, We’re thrilled to hear that the team made such a positive impression during your stay at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina. It’s wonderful that you were able to enjoy several activities despite the cooler fall weather, especially golfing. We appreciate your perspective on seasonal pricing and are glad that the resort’s offerings and ambiance still made your visit enjoyable. We hope to welcome you back for a warmer, even more vibrant experience!Resort Team
5.0分
情侣出游
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The facility is lovely and the location and views can't be beat—special thanks to Charles, who was so helpful and gracious, handling our luggage both on arrival and on departure.
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酒店回复: Dear Guest,It’s wonderful to hear you had such a positive experience and found everything so well cared for during your stay at Hyatt Regency Chesapeake Bay Golf Resort, Spa & Marina. The kind words about the team’s service mean a great deal and reflect their dedication to creating memorable visits. We look forward to welcoming you again soon for another relaxing and enjoyable getaway by the bay.Resort Team
为朋友预计，环境好，酒店工作人员服务好，设施齐全，朋友特意选的酒店。
环境优美，性价比好
度假村的美景给我们留下了深刻的印象。虽然一晚的价格可能有点贵，但毫无疑问，这是和我哥哥一家一起庆祝我妈妈生日的最佳选择。孩子们玩得很开心，享受了所有的设施。我们一定会很快再来的。
泳池整晚都关闭，菜单有限，份量又小，价格又贵。入住时提供了行程，但行程宣传不实，因为我们在度假村四处走走，什么都没安排好。
冬季特价，省去餐厅。
第四次入住这家酒店。夏天玩得开心，价格也实惠，但冬天更是物超所值：安静，室内泳池和成人户外热水浴池仍然开放，而且客人很少。床很舒服，房间宽敞，景色优美。水疗服务依然很棒。酒店正在进行一些淡季装修，所以预计春天会重新焕然一新。我一年四季都喜欢住在这里，但唯一一直令人失望的是餐厅/酒吧的食物。价格昂贵，品质很差。我本来以为像奶酪拼盘这样简单的菜就足够了，结果却糟糕得令人难以置信。
诈骗警报！隐藏费用和难以下咽的食物
诈骗警报！未披露的税费和隐藏费用使我们的账单增加了13%以上。
这家酒店号称是度假村，但实际上只是Chuck E. Cheese。孩子们到处乱跑，行为不端，甚至在“图书馆”和台球室也是如此。泳池只有一个小时是成人专属的，但那是早上8点。
餐饮服务糟糕透顶。一半时间订单缺少关键食材，另一半时间食物根本无法下咽。和大多数客人一样，我们不得不依赖街对面的沃尔玛购买预包装食品。
虽然位置不错，但我再也不会住在这里了。
好挤！
我订的是标着“四人间”的房间，但折叠式车厢实在太小，只能坐一个人。家里还有一位成员不得不睡在地板上！
Enjoyed everything about my one night stay. The staff was very hospitable and accommodating. The room was awesome with a very nice view of the surrounding water. Overall, a very positive experience.
Staff was fantastic, and although it was cooler due to the fall weather, there was still quite a few activities., Especially if you golf. Overall, slightly overpriced for the off-season in Cambridge, but clearly on point for warmer weather.
The facility is lovely and the location and views can't be beat—special thanks to Charles, who was so helpful and gracious, handling our luggage both on arrival and on departure.