酒店回复: Hello Roy,Thank you for your feedback regarding your recent stay. We appreciate your comments about the room condition and will take them into consideration as we continually evaluate our property. It's good to hear that you enjoyed the breakfast buffet and found the towels to your satisfaction. Your experiences help us identify areas for improvement, and we wish you well in your future travels.
酒店回复: Hello Mayle,We appreciate you taking the time to share your feedback with us. Our team has been made aware of your concerns and will address them accordingly to ensure improved experiences moving forward. Thank you for bringing this to our attention and we hope to welcome you back in the future with a renewed and enhanced stay.
酒店回复: Hello andrea, We appreciate your detailed feedback and apologize for any inconvenience you experienced during your stay. Your concerns will be shared with the management team to ensure all guests have a comfortable experience. Thank you for bringing these issues to our attention so we can work to improve our guest experience.
1.0分
其他
原文
翻译提供方:Google
再也不来了
非常破旧,而且很脏。如果我知道情况如此,我绝对不会带家人去那里。
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酒店回复: Dear Guest,We appreciate your feedback and regret to learn about your experience. Our team will look into ways to address the points you raised for the benefit of all our guests.
2.0分
家庭亲子
原文
翻译提供方:Google
前台服务员太严肃了。至少微笑一下
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酒店回复: Hello robert, We appreciate your feedback regarding the desk attendant. Our team values all comments in order to enhance our guests' experiences further. Thank you for bringing this to our attention.
5.0分
其他
原文
翻译提供方:Google
酒店总体来说还是不错的。早餐很丰富
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酒店回复: We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.
5.0分
商务出差
原文
翻译提供方:Google
出色的
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酒店回复: Hello Jose,We are delighted to hear that you had an excellent experience during your stay with us. Our team strives to provide top-notch service to all our guests. Should you ever decide to return, we look forward to welcoming you back for another wonderful visit.
5.0分
商务出差
原文
翻译提供方:Google
打扫
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酒店回复: Hello Jann,We appreciate your feedback and apologize for any inconvenience you may have experienced. Our housekeeping team strives to maintain high standards of cleanliness. Your comments will be shared with the relevant department for further improvement. Thank you for bringing this to our attention.
5.0分
其他
原文
翻译提供方:Google
不
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酒店回复: We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work
5.0分
商务出差
Great stay off I-85 Atlanta
Room was very clean and had good amenities and close to reataurants and service stations.Breakfast was a super plus.
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酒店回复: Hello Nestor,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of your room, the convenient location, and the breakfast options. We strive to provide our guests with quality amenities and a pleasant stay. We hope to welcome you back in the future for another enjoyable experience.
我们住的房间,地毯很脏,上面有烧焦的痕迹和其他污渍。在人流量大的地方,地毯已经磨损得只剩线了,甚至可以看到地毯的背面。一张床的床罩上有一些污渍,但另一张床还好,我们就睡在了那张床上。家具柜子上的一块层压板缺失了,他们把它漆成了深棕色,以便与房间融为一体,但看起来有点俗气。毛巾和面巾质量不错,很柔软。洗手池的水龙头有点怪,很难从热水切换到冷水。如果这栋楼里的所有房间都像这间一样,那它们就急需翻新了。
自助早餐还算满意。
再也不来了
可惜的是,这次入住体验很不舒服,枕套上有虫子,还有污渍,感觉就像清洁人员只是把床单叠回去了,没有换一样。这家汽车旅馆看起来需要翻新了。太旧了!与其粉刷旧漆,不如请专业人士投资一些钱,好好翻新一下,就为了热爱生意!!!马桶上还有血迹,门扶手也坏了。我希望业主能多投资一些,这样顾客才不会觉得他们浪费了钱。真是太侮辱人了。
我不明白酒店品牌的特许经营/授权是如何运作的——但Comfort Inn似乎没有对酒店进行质量控制/评价,因为我不明白他们怎么会接受这家酒店。
在*******预订的便捷性和酒店入住的便捷性是这家酒店获得2分的唯一原因。
房间里的地毯很旧,感觉很脏,以至于我在那里的时候一直没脱鞋。
房间里有霉味,空调不能连续运行,但会断断续续地开着,这让房间很粘,而且有异味。
就这个价格而言,我并没有期待能达到希尔顿/万豪酒店的标准——我住在一楼的房间,天花板从一边到另一边都有一条裂缝。
水槽也有一条细长的裂缝。
隔壁的人开灯的时候,我能听到咔哒咔哒的声音。
淋浴间的缝隙里有霉菌——根本没用过。
马桶冲不了水。
我到的时候已经过了……晚上10:30,否则我可能会尝试找另一家酒店——问题是暴风雨来了。所有房间都订满了。
如果没有其他地方可去,我可能会住在这里,但体验并不好——不是因为办理入住的人,而是这家酒店的老板,他们显然没有投资这家酒店。
我很少写负面评论,但让我震惊的是,其他人怎么能给这家酒店打满分,除非我住的房间是唯一一个这么糟糕的房间。
再也不来了
非常破旧,而且很脏。如果我知道情况如此,我绝对不会带家人去那里。
前台服务员太严肃了。至少微笑一下
酒店总体来说还是不错的。早餐很丰富
出色的
打扫
不
Great stay off I-85 Atlanta
Room was very clean and had good amenities and close to reataurants and service stations.Breakfast was a super plus.