酒店回复: Thank you for choosing to stay with us. We truly appreciate your visit and hope to have the opportunity to serve you better in the future. Safe travels!
1.0分
商务出差
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took a half hour at checking because the hotel wanted
to charge me tax. i showed my receipt where i already
paid the tax, and then they spent 30 minutes on the phone
with ******* trying to figure things out, clerk finally let
me go to the room while he continued to deal with *******
on the phone
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酒店回复: I'm very sorry for the inconvenience and frustration you experienced during check-in. I apologize for the lengthy delay and the confusion over the tax issue. Your time is valuable, and it's disappointing that your check-in process was not smooth. Thank you for bringing this to our attention; we will work to improve our procedures to ensure a better experience for our guests in the future.
1.0分
家庭亲子
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The room keys were temperamental. Whatever they sprayed in our room was strong and unpleasant. Like bug spray. No one made our beds (3 night stay) Took trash out daily and that was all. Old used bar of soap and a disposable razor cap in the shower. Do not recommend.
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酒店回复: I'm sorry to hear about your disappointing experience. Your feedback about the room conditions and amenities is important, and I apologize for any inconvenience caused. We appreciate your honesty and will use your comments to improve our services. Thank you for sharing your thoughts.
2.0分
情侣出游
The room smelled musty and it was not clean in the corners.
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酒店回复: I'm sorry to hear about the issues with the room. I sincerely apologize for the musty smell and the lack of cleanliness in the corners. Your comfort is important to us, and we appreciate your feedback. We will address these concerns to improve our cleanliness standards. Thank you for bringing this to our attention.
1.0分
独自旅行
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Dirty, needs to be scrubbed, painted and remodeled. Paint was disgustingly dirty. Floors were dirty. Bathroom had mold. The entire room smelled like mold and old butt. There were smudge marks, black ones, all over the walls. I was scared to sleep in the sheets so I slept on top of everything with a blanket from home.
5.0分
独自旅行
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Clean, comfortable, cheerful. It contains all the things you need while traveling: excellent bedding, microwave, fridge, an actual bathtub with hot water, multiple plugs all around the rooms, and BRIGHT bulbs in all the lamps and overhead. lights. A gem in Abbeville.
1.0分
情侣出游
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The first night I checked in upon getting in the room it was dirty and had a smell it was a smoking room but that’s no excuse it had burn holes in all the blankets the door would not lock went to the office they swapped my room it stunk also but this time was worse smelled nothing but **** had to buy spray for the smell my second night I get there and was locked out the key was shut off the office mixed up my paperwork when they swapped my room so they issued another key then anytime you walked outside in the evening to go grab food they had people standing all around sitting on the steps having to ask them to move for you to get to your room it felt really unsafe I will never stay at another hotel with this name cheeper price are not my safety is more important
5.0分
其他
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The room was nice
My stay was great. Me and daughter was down for the Thanksgiving break. The free breakfast was also wonderful. The front desk clerks was great also. The housekeepers was nice also. I will get another room again when I come down to visit.
员工很友好，位置也非常好。一切都很棒。
尽管表明有洗衣房，但不存在。卧室地毯脏了
不
took a half hour at checking because the hotel wanted
to charge me tax. i showed my receipt where i already
paid the tax, and then they spent 30 minutes on the phone
with ******* trying to figure things out, clerk finally let
me go to the room while he continued to deal with *******
on the phone
The room keys were temperamental. Whatever they sprayed in our room was strong and unpleasant. Like bug spray. No one made our beds (3 night stay) Took trash out daily and that was all. Old used bar of soap and a disposable razor cap in the shower. Do not recommend.
The room smelled musty and it was not clean in the corners.
Dirty, needs to be scrubbed, painted and remodeled. Paint was disgustingly dirty. Floors were dirty. Bathroom had mold. The entire room smelled like mold and old butt. There were smudge marks, black ones, all over the walls. I was scared to sleep in the sheets so I slept on top of everything with a blanket from home.
Clean, comfortable, cheerful. It contains all the things you need while traveling: excellent bedding, microwave, fridge, an actual bathtub with hot water, multiple plugs all around the rooms, and BRIGHT bulbs in all the lamps and overhead. lights. A gem in Abbeville.
The first night I checked in upon getting in the room it was dirty and had a smell it was a smoking room but that’s no excuse it had burn holes in all the blankets the door would not lock went to the office they swapped my room it stunk also but this time was worse smelled nothing but **** had to buy spray for the smell my second night I get there and was locked out the key was shut off the office mixed up my paperwork when they swapped my room so they issued another key then anytime you walked outside in the evening to go grab food they had people standing all around sitting on the steps having to ask them to move for you to get to your room it felt really unsafe I will never stay at another hotel with this name cheeper price are not my safety is more important
The room was nice
My stay was great. Me and daughter was down for the Thanksgiving break. The free breakfast was also wonderful. The front desk clerks was great also. The housekeepers was nice also. I will get another room again when I come down to visit.