主人为我们从未养过的宠物收取了 391 美元的费用。由于是新年，业主是退房时唯一的工作人员。酒店工作人员前一天进入我们的房间，他们同意我们房间里从来没有养过宠物。业主拒绝检查摄像头以确认我们房间里没有动物。房间很脏。窗帘不见了，窗帘破了，桌子坏了，抽屉把手掉了，冰箱门坏了，咖啡壶和浴室里有蟑螂，拉床里有垃圾，床单上有污渍，墙上的洞被布覆盖了。电板。希瑟和客房清洁人员都很棒而且乐于助人。更换了我的床单，这很有帮助！

I had an exceptional stay at the Spark by Hilton! From the moment I arrived, the team made me feel genuinely welcome. The hotel is spotless, modern, and thoughtfully designed—everything feels fresh and efficient. My room was bright, comfortable, and perfectly maintained. The bed was incredibly cozy, and I appreciated the simple touches that made the space feel well‑organized and inviting. The complimentary breakfast was another highlight—quick, tasty, and exactly what I needed to start the day. What truly stood out was the staff. Everyone I interacted with was friendly, attentive, and eager to help. Their hospitality added a personal touch that made the stay memorable. Overall, Spark by Hilton delivered exactly what I was looking for: great value, clean spaces, and exceptional service. I’ll definitely be staying again!

The beds are comfortable, the towels were nice; but overall the room wasn't a great one. They are in the process of changing names, and at best our stay was disappointing. Our room had light drywall dust all over the furniture and small chunks of drywall mud on the floor. One big disappointment was in breakfast. They only had white bread, store-bought muffins, cereal, and juice. The coffee was a light brown color, and we didn't drink it. I did say something, and the gentlemen at the desk said they were transitioning.