I did not stay here a second time. There was a booking error and the manager refused to make it right. There was black mold in my shower and the hotel was rather run down.
2.0分
其他
Room needs some major repairs. Holes in walls, dirty carpet, peeling laminate on bathroom door. It was basically dirty everywhere
1.0分
商务出差
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This place is horrible. It’s dirty and neglected with mold in the bathroom, wall paper coming off, dirt on the walls, carpet is nasty, the safety latch on the door was broken.
1.0分
其他
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The pictures on ******* was very misleading. We got the there and the hotel did not look clean. We went to our room and it was very dirty. The carpet had stains all over it, the wood valance above the window was hanging down, wallpaper was peeling off the wall and the shower had water damage. I called front desk to ask for another room and he said they were all booked up. Later we ran into someone who checked in around the same time we did and just came in off the street and was given a newly remodeled room. If this is the kind of service we are going to get using *******, we will not use ******* anymore.
1.0分
其他
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Not only did I never check in and thengm was right in front of me when I was on the phone with ******* he declined my refund and still charged my card because I refused to stay at a property full of mold. You could see it and smell it when you walked in. My cousin who was with me has sever asthma and couldnt breath as soon as we walked in. We ended up staying at the Corbin Inn which was 10000 times better and mold free.
2.0分
家庭亲子
Smoke in the lobby. Atendants living there?
Paper peeling from wall. Mold in bathroom. Carpeting very dirty.
我几天前住过这里，酒店一切都很好。跳过了一天，然后回来再次办理入住一晚。尽管我预订的是大床套房，前台那个人却告诉我大床套房没房了，已经被订满了。但我就是那个预订的人啊！他给了我一间两张双人床的房间，还骗我说我的预订已经被订满了，但实际上并没有。和Trip.com客服沟通后，我终于让他按照我的要求给了我大床套房。
难以置信
如果工作人员友好一点就更好了。我要求延迟退房，他们竟然在11:04敲门把我叫起来。把我拖到楼下付第二笔押金，也就是100英镑。他们一直把我们当成罪犯和流浪汉。我再也不会来这里了！！！我住过很多不同的酒店，这家绝对是最差的之一！哦，对了，泳池也坏了！！！
根本没有热水浴缸，尽管他们网上说有。我们选择这家酒店的唯一原因就是为了热水浴缸。早餐完全空了。等了很久也没送来鸡蛋。
房间本身大小合适，床也舒服。
根本没住。酒店昏暗，看起来像是关门了。停车场里没有车。宣传有泳池和热水浴缸，但都不能用。工作人员很粗鲁。对这家酒店真是失望透顶。
I did not stay here a second time. There was a booking error and the manager refused to make it right. There was black mold in my shower and the hotel was rather run down.
Room needs some major repairs. Holes in walls, dirty carpet, peeling laminate on bathroom door. It was basically dirty everywhere
This place is horrible. It’s dirty and neglected with mold in the bathroom, wall paper coming off, dirt on the walls, carpet is nasty, the safety latch on the door was broken.
The pictures on ******* was very misleading. We got the there and the hotel did not look clean. We went to our room and it was very dirty. The carpet had stains all over it, the wood valance above the window was hanging down, wallpaper was peeling off the wall and the shower had water damage. I called front desk to ask for another room and he said they were all booked up. Later we ran into someone who checked in around the same time we did and just came in off the street and was given a newly remodeled room. If this is the kind of service we are going to get using *******, we will not use ******* anymore.
Not only did I never check in and thengm was right in front of me when I was on the phone with ******* he declined my refund and still charged my card because I refused to stay at a property full of mold. You could see it and smell it when you walked in. My cousin who was with me has sever asthma and couldnt breath as soon as we walked in. We ended up staying at the Corbin Inn which was 10000 times better and mold free.
Smoke in the lobby. Atendants living there?
Paper peeling from wall. Mold in bathroom. Carpeting very dirty.