We had an amazing stay at the Captiva Island! The place is great, the service was excellent. We truly enjoyed every moment and will definitely come back again. Highly recommended!
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酒店回复: Beautiful Sunset, Thank you for sharing! Glad you enjoyed your stay:)
4.0分
情侣出游
The view and access to the beach wonderful…room. Nor as nice as I thought it would be for the money…
4.0分
情侣出游
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Enjoyed this resort. Felt the dining options were overpriced and were not worth the money. Had to switch rooms due to a broken AC unit however, staff was amazing and attentive and the room switch process was quick and easy.
酒店回复: Thank you for staying with us! We appreciate your feedback.
5.0分
家庭亲子
The housekeepers the sheets on the beds are only rotated when dirty not was changed.
酒店回复: Thank you for staying with us! We appreciate your feedback.
4.0分
家庭亲子
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As we passed very good weekend with friends and family, and honestly my suite was great, I need to say that the hotel walk streets are very dark at night, they have no street lights. Not even inside the garden. Not many places to eat at night and they close very early. Overall was good.
酒店回复: Thank you for staying with us! We appreciate your feedback.
4.0分
其他
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Had a comfortable stay at the Seagrape building, there were lots of activities included in the price of our stay like pickleball, canoe, bicycle riding, and weight room which was cool. The staff were really helpful and nice. The room was in good shape and clean with a beautiful view of the beach, however, would have been better if they had a screened in porch as the mosquitos and no see em’s will get ya pretty bad if you’re out there trying to enjoy the sunset. Prices for pizza were ridiculous for small personal 10 inch pies over $20 a piece in most cases, they were good, but not worth $42 for two tiny pies. Other than that, pool and hot tubs were enjoyable and we had a good experience.
酒店回复: Thank you for staying with us! We appreciate your feedback.
4.0分
情侣出游
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Property is a bit outdated but surrounding areas were well kept. Our King size bed was not as comfortable as we thought and the pillows were somewhat old. The room was overall clean and we had a great view of the beach.
The amenities were a nice addition, but if you don’t use it they still charge you the Resort Fees. It was very quiet and overall we enjoyed our stay.
酒店回复: Thank you for staying with us! We appreciate your feedback.
3.0分
朋友出游
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Very old and tired. Paying a resort fee is outrageous when there’s nasty weather. No bottled water and only powdered creamer. There were a few bugs near our shower. Very disappointing since we paid quite a bit.
3.0分
其他
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The hotel is extremely average. I put it at 2 to 3 star. It has across the road from the beach and on the intercoastal, which is the only thing basically has going for it other than that it wouldn’t survive say in Orlando or any major city cause I feel like it’s a glorified sleep away camp that they turned into a hotel
酒店回复: Thank you for your feedback.
3.0分
其他
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Nice property, but rooms are dated, 3 star rating but paying 4-5 star prices. AC broke, we were offered another room but no help or golf cart to help move us at 10 PM to a different building.
We had an amazing stay at the Captiva Island! The place is great, the service was excellent. We truly enjoyed every moment and will definitely come back again. Highly recommended!
The view and access to the beach wonderful…room. Nor as nice as I thought it would be for the money…
Enjoyed this resort. Felt the dining options were overpriced and were not worth the money. Had to switch rooms due to a broken AC unit however, staff was amazing and attentive and the room switch process was quick and easy.
The housekeepers the sheets on the beds are only rotated when dirty not was changed.
As we passed very good weekend with friends and family, and honestly my suite was great, I need to say that the hotel walk streets are very dark at night, they have no street lights. Not even inside the garden. Not many places to eat at night and they close very early. Overall was good.
Had a comfortable stay at the Seagrape building, there were lots of activities included in the price of our stay like pickleball, canoe, bicycle riding, and weight room which was cool. The staff were really helpful and nice. The room was in good shape and clean with a beautiful view of the beach, however, would have been better if they had a screened in porch as the mosquitos and no see em’s will get ya pretty bad if you’re out there trying to enjoy the sunset. Prices for pizza were ridiculous for small personal 10 inch pies over $20 a piece in most cases, they were good, but not worth $42 for two tiny pies. Other than that, pool and hot tubs were enjoyable and we had a good experience.
Property is a bit outdated but surrounding areas were well kept. Our King size bed was not as comfortable as we thought and the pillows were somewhat old. The room was overall clean and we had a great view of the beach.
The amenities were a nice addition, but if you don’t use it they still charge you the Resort Fees. It was very quiet and overall we enjoyed our stay.
Very old and tired. Paying a resort fee is outrageous when there’s nasty weather. No bottled water and only powdered creamer. There were a few bugs near our shower. Very disappointing since we paid quite a bit.
The hotel is extremely average. I put it at 2 to 3 star. It has across the road from the beach and on the intercoastal, which is the only thing basically has going for it other than that it wouldn’t survive say in Orlando or any major city cause I feel like it’s a glorified sleep away camp that they turned into a hotel
Nice property, but rooms are dated, 3 star rating but paying 4-5 star prices. AC broke, we were offered another room but no help or golf cart to help move us at 10 PM to a different building.