Staff refused to let me check in with third party and requested I cancel and rebook with hotel at check in, then advised me there would be additional rules not listed and I was not allowed to have guests at all. Visiting from out of town to see family and planned to have my daughter stop by to visit , not stay. Horrible service and asked why I was even booking the room and requested additional deposit . This is my first time traveling alone and last time booking there . I worry about booking with third party now without verifying I can check in from this point forward.

Tracy

This hotel is just okay it works in a pinch. The staff is hardly ever there at the front desk. We need to some laundry and the washers never worked and the lady refused to give our money back for the washer. The food court was dirty no one would keep it clean the carpets were dirty. So if you were wondering if I'm coming back to stay here again the answer is no.

Toilet didn't flush well. Furniture scratches and nicks. Staff not available unless you ring for service, then they barely speak English. Andare dtessed in street clothes, not business. Paint scratches on the walls. Pillows lumpy and knotted like they washed down! Not impressive, and i usually love LaQuinta. Maybe these are new ownets, i see remodeling going on, bit they could be around and more accommodating!!

The rooms all have a smell to them that is not pleasant. Some stronger than others. Wait time for an individual to check in was quite long but once they arrived they were very kind and helpful. Good option for a quick stay near the freeway.

We found a baby cockroach climbing on the wall in our room (208) before we went to bed. Room next to us was loud, talking/laughing, banging. The walls felt paper thin. The whole place including the room had a horrible smell to it, like stale or old, it didn’t smell clean. The breakfast was not very appetizing. Not a great stay especially having a roach in the room. That’s not hygienic at all.