酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay didn’t meet your expectations. Please accept our sincerest apologies for the inconveniences you experienced.Your concerns have been shared with our team to ensure that the necessary improvements are made. We value your trust and would love the opportunity to welcome you back for a better experience.Sincerely,GM
酒店回复: Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay didn’t meet your expectations. Please accept our sincerest apologies for the inconveniences you experienced.Your concerns have been shared with our team to ensure that the necessary improvements are made. We value your trust and would love the opportunity to welcome you back for a better experience.Sincerely,GM
酒店回复: Dear Guest, Thank you so much for choosing to stay with us! We're thrilled to hear that you had a positive experience, and we truly appreciate you taking the time to share your feedback. Our team works hard to make each guest's stay as comfortable and enjoyable as possible, so it’s wonderful to know we met your expectations. We look forward to welcoming you back in the future. sincerely, General Manager
酒店回复: Dear Guest,Thank you for staying with us and sharing your experience. We’re glad to hear you found the pool and rooms clean, and that your family enjoyed their stay overall.We’re sorry for the inconveniences you encountered, including the lack of pool towels, the initial temperature issue, and the absence of staff during breakfast to refill the coffee carafe and clean tables. We appreciate your feedback and will address these matters to enhance the experience for future guests.We hope you’ll consider staying with us again, and we’ll strive to make your next visit even better.Sincerely,GM
酒店回复: Dear guest, we are really grateful for your perfect score. It makes us delighted to learn that our accommodations met your expectations. There is no better feeling than hearing that someone valued our efforts to make them feel at home. We are eagerly anticipating your return since we know that your stay was as fantastic as it sounds.Sincerely,General Manager
1.0分
其他
原文
翻译提供方：Google
我们到达这里后，他们试图拒绝我入住，因为他们找不到我的预订。接待员很粗鲁。再也不会住在这里了
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation with regards to the behavior of our staff. Please accept our apology for the same. We have taken your feedback positively and appropriate trainings and precautionary measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Thank you,Sincerely,General Manager
好好好好好好好好好好好好好好好好好
办理入住时工作人员态度很差。房间里有异味。淋浴间有黑色霉菌。淋浴门缺少把手。晚上 10-11 点，我隔壁的房间有施工（油漆）噪音。总体来说，非常令人失望。
选择其他的。
这个地方一点也不干净。大部分铺有地毯的地方到处都是污渍。
淋浴间周围有霉菌，而且实际上并没有清洁，看起来像是用剥落的乳胶漆刷的。
“免费早餐”简直是笑话。提供的食物是……热酸奶杯，其中一个里面有霉菌，黄色圆盘，我猜是鸡蛋。干饼干。肉汁还可以。没有尝试华夫饼，但我从未见过有人吃超过一口。“榨汁机”工作时，出来的水比任何东西都多。
我唯一能说的积极的事情是咖啡还可以。
我们订的是套房，非常宽敞，但也非常陈旧。床很舒服，但实际上你无法入睡，因为楼上和外面大厅的噪音很大 - 所以隔音效果不是很好。
沙发的内饰上有一个洞，浴缸看起来像是一个两岁的小孩填缝和修补的瓷器。没有吹风机。我第一次在网上办理入住手续时才意识到我抢走了前台人员的工作 - 不会再这样做了。后来我和另一个人谈了吹风机的事，他们有点不理我。考虑到外带早餐相当不错。 - 我可能不会再住在这里了。
由于当地另一家酒店正在施工，我离开了那里，之后住在这里。我联系了这家酒店，他们帮我办理了提早入住手续，这样我就可以离开我目前住的酒店了。一定会再来住的！
非常愉快的住宿
酒店员工很棒。非常热情友好。他们尽一切努力确保我住得愉快。我们的客房满足我们的需求，但需要进行一些物理改进/翻新（显然超出了辛勤工作员工的控制范围）。
在代顿过夜
和家人一起过夜。泳池很干净，但没有毛巾。房间很干净，但很冷。我们最终让壁柜正常工作。早餐和预期的一样，但没有人在场确保咖啡壶已重新装满或桌子已清洁。
从入住到退房，工作人员都很有礼貌，乐于助人。我们到达时正值冬季天气预警，第二天早上泰勒就帮我把车挖了出来。非常感谢你们的付出。
我们到达这里后，他们试图拒绝我入住，因为他们找不到我的预订。接待员很粗鲁。再也不会住在这里了
我们第一个房间没有热水可以洗澡。他们要我们换房间，收费更高。当修理工来