酒店回复: Thank you for the 6/10 ratings. We are an economy motel that provides basic, clean, and nice, large rooms with more amenities than standard requirements, and Texas-shaped waffles. Nothing fancy though.
5.0分
其他
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We had a fantastic stay! Room was neat and clean! Bed was comfortable!
Several stores and places to eat were by the hotel which was great!
Quite place to stay!
Staff was great! No complaints whatsoever!
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酒店回复: We’re thrilled to know you had a fantastic stay with us! It’s great to hear you found the room clean, the bed comfortable, and our location convenient. Thank you for recognizing our staff. We’ll be sure to share your compliments with them.We look forward to your next visit!
2.0分
其他
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Roaches.
The service was nice. The hotel was convenient, but the rooms had roaches and and other bugs. One of the guests laid all their laundry out on the banister, and there were some dirty underwear, sitting in the hallway for four days. And displayed by the stairway. Not maybe items for the continental breakfast as well. But the staff was nice.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear that you found our staff to be friendly and that the service met your expectations. However, we sincerely apologize for the issues you described regarding pests and the cleanliness of shared areas. This is not the experience we want our guests to have.We do have regular pest control services in place, but we will be increasing our efforts to ensure rooms remain free of insects. As for the laundry left in common areas, we will be addressing this with our staff to make sure such items are promptly removed to maintain a clean and comfortable environment for all guests.We also appreciate your comments regarding our breakfast options, and your suggestions will be taken into account as we continue to improve.Thank you again for your comments, and we hope you’ll consider giving us another opportunity to provide you with a more enjoyable stay in the future.
4.0分
其他
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Nice place to stay overnight. Fairly clean. I spotted several tiny roaches in the room. Most were dead. Must have just sprayed.
Several food places within walking distance. The king size bed was great!
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酒店回复: Thank you for taking the time to leave a review! We're glad to hear you enjoyed your stay overall and found the room clean and the king-size bed comfortable. We're also happy our location near local food options was convenient for you.Regarding the bugs you noticed—we appreciate you pointing that out. Since we're an exterior corridor property located in a more rural area, it's not uncommon for small outside bugs like stink bugs to occasionally find their way in, especially if the door is open. We do have regular pest control treatments in place, and we’ll continue doing our best to keep nature where it belongs—outside.We hope to welcome you back again on your next trip through the area!Front Desk management
3.0分
家庭亲子
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Honest opinion. It wasn't awful. There were some spiders,beetles, dirty spots on bedding, spots on bathroom wall and bathroom door. The bathroom was large and had plenty of hot water. The room was spacious, people upstairs were running a marathon. But otherwise fine.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you appreciated the spacious room and the large bathroom with plenty of hot water. However, we’re truly sorry to learn about the cleanliness concerns and noise disturbances during your stay. This is not the standard we aim to uphold, and your comments have been shared with our housekeeping and maintenance teams to address these issues promptly.We encourage guests to notify the front desk of any issues during their stay so we can resolve them promptly. We hope to have another opportunity to provide you with a more comfortable and enjoyable experience in the future.Sincerely,Manager – Americas Best Value Inn & Suites
1.0分
其他
Bedsheets and both the beds were so smelly and dirty and we had so many insects in the room. AC was not working properly
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're very sorry to hear about the condition of the room during your stay. What you described does not reflect the standards we strive to maintain, and we sincerely apologize for the inconvenience you experienced.We strongly encourage all guests to notify the front desk immediately if they encounter any issues, so we can address them promptly. We would have gladly provided a different room or taken immediate steps to resolve the concerns with cleanliness, pests, or the AC unit.Your feedback has been shared with our housekeeping and maintenance teams to ensure this does not happen again. We hope you'll consider giving us another opportunity in the future to provide you with a better experience.Sincerely,ManagementAmericas Best Value Inn & Suites
4.0分
商务出差
Close to Prairie View U. Easy on and off freeway. Not a long term place but for one night its OK.
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酒店回复: Thank you for taking the time to share your feedback! We're glad to hear you found our location convenient, especially with easy access to the freeway and close proximity to Prairie View A&M University. While we understand your stay was brief, we’d like to mention that we are an extended stay hotel and offer a variety of amenities designed for longer visits as well. We appreciate your input and hope to welcome you again—whether it’s for one night or a longer stay!
我的入住体验非常愉快，我没有任何不满。
住宿体验很愉快。我会推荐这里，还会再来的。
加强周边环境的维护
世上无奇事
We had a fantastic stay! Room was neat and clean! Bed was comfortable!
Several stores and places to eat were by the hotel which was great!
Quite place to stay!
Staff was great! No complaints whatsoever!
Roaches.
The service was nice. The hotel was convenient, but the rooms had roaches and and other bugs. One of the guests laid all their laundry out on the banister, and there were some dirty underwear, sitting in the hallway for four days. And displayed by the stairway. Not maybe items for the continental breakfast as well. But the staff was nice.
Nice place to stay overnight. Fairly clean. I spotted several tiny roaches in the room. Most were dead. Must have just sprayed.
Several food places within walking distance. The king size bed was great!
Honest opinion. It wasn't awful. There were some spiders,beetles, dirty spots on bedding, spots on bathroom wall and bathroom door. The bathroom was large and had plenty of hot water. The room was spacious, people upstairs were running a marathon. But otherwise fine.
Bedsheets and both the beds were so smelly and dirty and we had so many insects in the room. AC was not working properly
Close to Prairie View U. Easy on and off freeway. Not a long term place but for one night its OK.