酒店回复: Dear Guest,"We’re very sorry to hear about the poor service you experienced at check-in. Your feedback is important, and we’ll address this with our team to improve the experience for future guests."Sincerely, Hotel Manager
3.0分
其他
Sheets were stained with something brown and the toilet wouldn't flush due to the chain coming off the phlange.
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酒店回复: Dear Debra,We are glad you chose to stay with us and appreciate you sharing your feedback. While some aspects of your stay met expectations, we understand your concerns regarding the stained sheets and the toilet issue.Your comments have been shared with our housekeeping and maintenance teams to ensure these problems are addressed promptly and do not affect future guests. Feedback like yours helps us maintain higher standards and improve the overall experience.Sincerely,Hotel Manager
1.0分
其他
The furniture and linens were stained gross. The room smelled like smoke. It was so disgusting we left and had to pay even more to stay some where else.
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酒店回复: Dear Beth,We are glad that your stay still provided the basic accommodations needed during your visit. Your feedback highlights serious concerns with the condition of the room, including furniture, linens, and odors, which clearly impacted your experience. We are actively addressing these issues to strengthen cleanliness, maintenance, and overall comfort, ensuring future stays feel fresh, welcoming, and properly prepared for every guest.Sincerely,Hotel Manager
5.0分
其他
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I love staying here because 1 of the beds but could still use a topper to make it perfect, 2 I never have any trouble with having my baby girl with me. She is a service animal. So makes it a lot better for me.
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酒店回复: Dear Sabrina,We are delighted to hear that you enjoyed your stay and that your service animal was welcomed comfortably. We also appreciate your feedback regarding the bed topper and will review this to enhance the sleeping experience. It is wonderful that your overall experience met your expectations, and your kind words encourage our team to continue providing a welcoming and accommodating environment for all guests.Sincerely,Hotel Manager
5.0分
家庭亲子
Very nice and clean as always! Cheap prices and beds are very comfortable staff is so nice!
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酒店回复: Dear Tammy,We are thrilled to know that you had another wonderful stay with us. It is great to hear that you enjoyed the cleanliness, comfortable beds, friendly staff, and affordable prices. Your kind feedback means a lot to our team and motivates us to continue providing excellent service and a comfortable, welcoming environment for all our guests. We look forward to welcoming you back again soon for another enjoyable visit.Sincerely,Hotel Manager
4.0分
其他
Everything was clean. Check in and out was pleasant. Parking good. I would stay again.
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酒店回复: Dear Guest,We are happy to hear you enjoyed a clean and comfortable stay. It is great to know the check-in and check-out process went smoothly and that parking was convenient. We appreciate your kind words and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
4.0分
其他
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The towel rack next to the mirror was sort of hanging and the microwave almost sounds like it has a loose panel so it was pretty loud. Other than that it was fine
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酒店回复: Dear Guest,"Thank you for your feedback! We appreciate you letting us know about the towel rack and microwave issues and will address them. We’re glad the rest of your stay was enjoyable."Sincerely, Hotel Manager
2.0分
情侣出游
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Carpets are filthy, towels stained, shower needs repaired including toilet paper holder. Breakfast hot water not hot, water cooler not chilled. We asked were the ice machine was at, went to other end of property, not working. Mentioned it to gentlemen that gave us directions and he said 'oh, yea, maintenance will be fixing today, DAH! Was inexpensive however be prepared.
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酒店回复: Dear Guest,"Thank you for your feedback. We sincerely apologize for the maintenance and cleanliness issues you experienced during your stay. Your comments are important and will be shared with our team to ensure improvements for future guests."Sincerely, Hotel Manager
5.0分
家庭亲子
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I love staying here! The staff is so sweet and they made accommodations for me when I had an issue with my booking! Thank you all so much!!! I really appreciate it!
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酒店回复: Dear Guest,"Thank you for your wonderful feedback! We’re thrilled our staff could make your stay comfortable and accommodate your booking issue. We look forward to welcoming you back soon!"Sincerely, Hotel Manager
3.0分
家庭亲子
The sheets were fine. The bathroom had mildew. The rug needed to be replaced, the furniture was ver old and worn.
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酒店回复: Dear Guest,"Thank you for your feedback. We’re glad the sheets were satisfactory, and we apologize for the issues with the bathroom, rug, and furniture. Your comments will help us make improvements for future guests."Sincerely, Hotel Manager
糟糕透了
10月20日我到达时，接待我的人员的服务非常差。
Sheets were stained with something brown and the toilet wouldn't flush due to the chain coming off the phlange.
The furniture and linens were stained gross. The room smelled like smoke. It was so disgusting we left and had to pay even more to stay some where else.
I love staying here because 1 of the beds but could still use a topper to make it perfect, 2 I never have any trouble with having my baby girl with me. She is a service animal. So makes it a lot better for me.
Very nice and clean as always! Cheap prices and beds are very comfortable staff is so nice!
Everything was clean. Check in and out was pleasant. Parking good. I would stay again.
The towel rack next to the mirror was sort of hanging and the microwave almost sounds like it has a loose panel so it was pretty loud. Other than that it was fine
Carpets are filthy, towels stained, shower needs repaired including toilet paper holder. Breakfast hot water not hot, water cooler not chilled. We asked were the ice machine was at, went to other end of property, not working. Mentioned it to gentlemen that gave us directions and he said 'oh, yea, maintenance will be fixing today, DAH! Was inexpensive however be prepared.
I love staying here! The staff is so sweet and they made accommodations for me when I had an issue with my booking! Thank you all so much!!! I really appreciate it!
The sheets were fine. The bathroom had mildew. The rug needed to be replaced, the furniture was ver old and worn.