酒店回复: Hello oscar,Agradecemos que nos haya compartido sus comentarios sobre su estancia. Nos alegra saber que nuestro equipo de check-in fue amable y servicial. Sin embargo, lamentamos que su solicitud de toallas no haya sido atendida con la rapidez esperada. Su feedback es valioso para nosotros y será considerado en nuestra búsqueda de mejorar la experiencia del huésped en el futuro.
酒店回复: Hi Raul! We strive to give you a great experience, and are pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't informed about the pool being closed. We appreciate the compliments and the comments regarding areas where can improve. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve.
4.0分
家庭亲子
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Room was very clean. Little things like the elevator and breakfast room had areas fixed with duct tape. The pool room was too hot to go in. The ataff evening and morning were very kind and helpful.
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酒店回复: Hello Connie, Thank you for your feedback. We're glad to hear that you found your room clean and appreciated our staff's kindness and helpfulness. Your comments regarding the elevator, breakfast room, and pool conditions are noted; we aim to provide a comfortable experience for all guests. We hope to welcome you back in the future to further enhance your stay.
5.0分
其他
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Friendly staff, nice rooms
Staff was very friendly, and made sure our 3 rooms were together. Rooms were very clean. The area was quiet. Very nice breakfast with plenty of hot and cold options. Perfect for our one-night stay
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酒店回复: Hello Maureen,Thank you for taking the time to share your positive experience. We're delighted to hear that you enjoyed the friendly service, clean accommodations, and the variety of breakfast options. It’s great to know that the location suited your needs for a peaceful stay. We hope to welcome you back for another wonderful visit in the future.
5.0分
其他
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Teenager weekend
I took an entire HS girls basketball team for a weekend basketball tournament. The front desk clerks were amazing. Very accommodating to our craziness and super friendly. The pool water was a bit too warm, in my opinion. We had fun and even took pictures out front by their giant musical notes. We will book with them again for our next tournament!
3.0分
其他
Tiny shower, poor water pressure, no place to lay the soap in the tiny shower. Parking lot had foot tall weeds
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酒店回复: Hello Jean, Thank you for your feedback regarding your recent stay. We appreciate your comments about the shower and the parking lot, as they help us understand areas where we can improve. We aim to provide a comfortable experience for all our guests, and your concerns will be shared with the appropriate teams. We hope you had an enjoyable visit overall and wish you safe travels ahead.
2.0分
其他
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Not safe
The room i was given didn’t have soap at all and the peep hole was missing so anyone out in the hallway could look in my room at any time! I had to plug the hole with toilet paper!!
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酒店回复: Hello Melissa, Thank you for sharing your concerns about your recent stay. We appreciate your feedback regarding the amenities in your room. Our team is dedicated to ensuring guest safety and comfort, and your comments regarding the missing peep hole are valuable for our ongoing improvements. We hope you can visit us again in the future to experience the quality and service we strive to provide.
5.0分
其他
The staff at Americinn were all so friendly and helpful. I will definitely stay with them again !
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酒店回复: Hello shelley,Thank you for your kind words about our friendly and helpful staff. We're thrilled to hear that you enjoyed your stay with us at Americinn. Your positive feedback will be shared with the team, as it truly motivates them to continue providing exceptional service. We look forward to welcoming you back on your next visit!
5.0分
商务出差
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I had an excellent stay at this hotel. From the moment I arrived, the staff was welcoming, attentive, and professional. The check-in process was smooth, and my room was clean, comfortable, and well-equipped with everything I needed.
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酒店回复: Hello sean,Thank you for sharing your positive experience! We're delighted to hear that our staff made a great impression and that you found your room to be clean and comfortable. Your feedback about the smooth check-in process is also appreciated. We hope to welcome you back for another excellent stay in the future.
5.0分
情侣出游
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The staff was friendly and helpful from the time we stepped into the lobby, until our check-out. The second day when we arrived with our hands full, the clerk opened our room door for us without even being asked. How can you beat that service.
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酒店回复: Hello BOBBY,We are delighted to hear that you had a positive experience with our friendly and helpful staff during your stay. It is wonderful to know that you received such exceptional service, like having your room door opened for you. We appreciate your kind words and hope to welcome you back in the future.
房间需要维护，窗户下面有湿气。
帮我们办理入住的工作人员非常友好。白天我们向另一个人要毛巾，但没有得到回应。
幻灭
我很想进入游泳池，因为照片看起来非常好，但事实证明它已经停止服务，而且他们没有在描述中注明，此外，没有人会说西班牙语😂
Room was very clean. Little things like the elevator and breakfast room had areas fixed with duct tape. The pool room was too hot to go in. The ataff evening and morning were very kind and helpful.
Friendly staff, nice rooms
Staff was very friendly, and made sure our 3 rooms were together. Rooms were very clean. The area was quiet. Very nice breakfast with plenty of hot and cold options. Perfect for our one-night stay
Teenager weekend
I took an entire HS girls basketball team for a weekend basketball tournament. The front desk clerks were amazing. Very accommodating to our craziness and super friendly. The pool water was a bit too warm, in my opinion. We had fun and even took pictures out front by their giant musical notes. We will book with them again for our next tournament!
Tiny shower, poor water pressure, no place to lay the soap in the tiny shower. Parking lot had foot tall weeds
Not safe
The room i was given didn’t have soap at all and the peep hole was missing so anyone out in the hallway could look in my room at any time! I had to plug the hole with toilet paper!!
The staff at Americinn were all so friendly and helpful. I will definitely stay with them again !
I had an excellent stay at this hotel. From the moment I arrived, the staff was welcoming, attentive, and professional. The check-in process was smooth, and my room was clean, comfortable, and well-equipped with everything I needed.
The staff was friendly and helpful from the time we stepped into the lobby, until our check-out. The second day when we arrived with our hands full, the clerk opened our room door for us without even being asked. How can you beat that service.