酒店回复: Hello Takayuki,We're delighted to hear that our team provided a warm and efficient check-in experience for you. It's our priority to ensure guests feel welcomed and valued during their stay. Your positive feedback is greatly appreciated, and we're glad we could exceed your expectations. Thank you for sharing your experience with us!
3.0分
情侣出游
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Check in was easy, room was clean, the bed was comfortable, and the pool was clean. The tvs reception was bad. Breakfast was just so so. The coffee is very diluted. No hot water to make tea in the water dispenser.
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酒店回复: Hello Fred,Thank you for sharing your feedback. We're glad to hear you enjoyed the check-in process, room cleanliness, and pool facilities. Your comments regarding breakfast and the coffee have been noted, and we appreciate you bringing them to our attention. We strive to provide a positive experience for our guests and will continue to improve on areas highlighted in your review. Thank you for staying with us; your insights are valuable as we seek to enhance our services.
5.0分
家庭亲子
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Rooms were clean and beds were really comfortable! The breakfast options were great and very helpful for getting back on the road! Staff were friendly and the pool was clean. Walking distance to food and drivable to multiple restaurants if needed.
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酒店回复: Hello Sharon,Thank you for your feedback! It's wonderful to hear that you enjoyed our clean rooms, comfortable beds, and varied breakfast options. We're glad our friendly staff and convenient location added to your experience. We appreciate your kind words and hope you consider staying with us again on your next trip!
5.0分
情侣出游
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Vivian at check-in was super friendly & made sure to offer us the most ideal room available. They allowed us to check-in 30 minutes early without question. The room was stocked with towels & coffee. She let us know breakfast would be available between 6-9 the next morning.
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酒店回复: Hello Jessica,Thank you for sharing your experience with us! We're delighted to hear that Vivian provided you with exceptional service and made your check-in process smooth and welcoming. It's great to know that you enjoyed your room and found the breakfast details helpful. We appreciate your feedback and look forward to welcoming you back in the future for another enjoyable stay!
4.0分
家庭亲子
Plenty of room for parking, since I was hauling a container on the back of my car, so appreciated that.
Smart TV's in the room would be nice
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酒店回复: Hello Matthew,Thank you for your feedback regarding the parking accommodations; we're glad it met your needs. We appreciate your suggestion about Smart TVs, as we continually strive to enhance our guest experience. Your input is valuable and will be shared with the appropriate team for future considerations. We hope your travels bring you back to us soon!
5.0分
其他
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Being handicapped, when using shower I found the shower chair very useful. I believe a hand held shower spray would be very helpful. Also I found the tub bottom a little slippery. Other than those two suggestions very clean and courteous staff.
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酒店回复: Hello Stephen,Thank you for your feedback regarding your recent stay. We're pleased to hear that you found the shower chair helpful and appreciated the cleanliness and courtesy of our staff. Your suggestions about adding a handheld shower spray and addressing the tub's slipperiness are valuable and will be shared with our management team for consideration. We appreciate your insights and hope you have a wonderful day.
5.0分
其他
Clean room, friendly staff, and breakfast was on time. How can I complain about that?
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酒店回复: Hello George,Thank you for your positive feedback! We're glad to hear you enjoyed the cleanliness of your room, the friendliness of our staff, and the timely breakfast service. Your satisfaction is important to us, and we appreciate your taking the time to share your experience. If there are any specific areas where you feel we could improve, please consider reaching out to our management team directly. We value your insights as they help us enhance our services further.
5.0分
情侣出游
Room was neat and clean. Air conditioner & refrigerator we’re noisier than most.
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酒店回复: Hello Jon,Thank you for sharing your feedback. We're pleased to hear that you found your room neat and clean. We appreciate your comments about the air conditioner and refrigerator noise, as they help us improve the guest experience. We hope you enjoyed the rest of your stay and would consider visiting us again in the future to enjoy an even better experience.
3.0分
商务出差
Breakfast was closed early for renovations. We were not told beforehand. No free breakfast for us. Bummer.
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酒店回复: Hello Christopher,Thank you for your feedback. We understand how disappointing it can be when your expectations aren't met during your stay. Our breakfast hours and any renovations are typically communicated upon check-in, but we appreciate your input and will ensure that this is addressed for future guests. We hope you were still able to enjoy other aspects of your visit and wish you safe travels ahead.
5.0分
家庭亲子
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The staff was great. Rooms was very cleqn up to date . Breakfast was ok . Waffles was the best . Bed was very comfortable pillows was very comfortable. Room had hair dryer refrigerator and microwave. Shower had body wash and shampoo. I am very pleased with this hotel. I will be back .
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酒店回复: Hello Amy,Thank you for your positive feedback! We’re delighted to hear that you enjoyed our comfortable accommodations and amenities, especially the waffles at breakfast. We're glad that our staff made a positive impression and that you plan to return. Your experience is important to us, and we look forward to welcoming you back for another enjoyable stay.
反响良好
办理入住的时间有点早，但他们笑着回应说没问题。
我脑海中浮现出电影中经常看到的不友善的老妇人猛地按下钥匙的画面，但事实并非如此。 （哈哈）
Check in was easy, room was clean, the bed was comfortable, and the pool was clean. The tvs reception was bad. Breakfast was just so so. The coffee is very diluted. No hot water to make tea in the water dispenser.
Rooms were clean and beds were really comfortable! The breakfast options were great and very helpful for getting back on the road! Staff were friendly and the pool was clean. Walking distance to food and drivable to multiple restaurants if needed.
Vivian at check-in was super friendly & made sure to offer us the most ideal room available. They allowed us to check-in 30 minutes early without question. The room was stocked with towels & coffee. She let us know breakfast would be available between 6-9 the next morning.
Plenty of room for parking, since I was hauling a container on the back of my car, so appreciated that.
Smart TV's in the room would be nice
Being handicapped, when using shower I found the shower chair very useful. I believe a hand held shower spray would be very helpful. Also I found the tub bottom a little slippery. Other than those two suggestions very clean and courteous staff.
Clean room, friendly staff, and breakfast was on time. How can I complain about that?
Room was neat and clean. Air conditioner & refrigerator we’re noisier than most.
Breakfast was closed early for renovations. We were not told beforehand. No free breakfast for us. Bummer.
The staff was great. Rooms was very cleqn up to date . Breakfast was ok . Waffles was the best . Bed was very comfortable pillows was very comfortable. Room had hair dryer refrigerator and microwave. Shower had body wash and shampoo. I am very pleased with this hotel. I will be back .