酒店回复: Thank you for taking the time to leave us with your feedback. We are happy to hear that you enjoyed your stay. We look forward to seeing you again.
3.0分
其他
Room was equipped fairly decent. No fan in bathroom, mediocre hot water, jetted tub lacked jets. Power board next to bed did not work properly.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear the room was generally well-equipped, but we’re truly sorry for the issues you experienced during your stay. The concerns you mentioned—bathroom ventilation, hot water, the jetted tub, and the bedside power board—are not the standard we aim to provide.We appreciate you bringing these to our attention, and we will be addressing each item with our maintenance team right away. If you choose to stay with us again, we’d love the opportunity to provide you with a much smoother and more comfortable experience.
5.0分
家庭亲子
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The room was clean, spacious. The entire hotel was clean the halls the lobby the breakfast area all very nice. Every interaction with the staff was very pleasant. The checking in and checkout process was great. Access to the rooms are especially after the third floor was a very convenient this particular hotel actually had a parking garage under the hotel which I utilized kept the weather off my car and got off the elevator right into my car. I would recommend this hotel and we’ll stay there again.
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酒店回复: Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed your stay and found our rooms and common areas clean and comfortable. It’s wonderful to know that our team provided pleasant interactions throughout your visit and that your check-in and checkout experiences were smooth.We’re also glad that our parking garage and convenient elevator access added to your comfort and ease during your stay.Your recommendation means a great deal to us. We truly appreciate your kind words and look forward to welcoming you back on your next visit. If there’s anything we can do to make your future stays even better, please don’t hesitate to let us know.
5.0分
其他
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I recently stayed at the Best Western Plus Apple Valley Lodge in Pigeon Forge, and it was a wonderful experience from start to finish. The hotel was clean, comfortable, and welcoming — exactly what you hope for during a getaway.
One of the best parts of this hotel is its fantastic location. There are lots of attractions nearby, making it easy to explore the area without long drives. From shows and shops to family-friendly activities, everything is just minutes away. Plus, there are plenty of great restaurants close by, which made dining out super convenient.
Overall, I had a great stay and would definitely return. If you’re visiting Pigeon Forge and want comfort, convenience, and great service, Best Western Plus Apple Valley Lodge is an excellent choice!
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酒店回复: Thank you so much for taking the time to share your experience with us!It’s wonderful to know that you found our hotel clean, comfortable, and welcoming our team works hard to create a relaxing environment for all our guests. We’re also glad our convenient location helped you make the most of your time in Pigeon Forge. With so many attractions and great dining options nearby, we love being able to offer both comfort and easy access to everything the area has to offer.We truly appreciate your kind words and your recommendation. It was our pleasure having you as our guest, and we look forward to welcoming you back for another great stay the next time you’re in the area!
5.0分
其他
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We were there for our elopement and the staff was so incredible and kind. We had our first look in the lobby and the staff helped calm my nerves while waiting for my fiance to come down. We will definitely be staying here more in the future.
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酒店回复: Thank you so much for sharing your wonderful experience with us! We’re truly honored that you chose to celebrate such a special occasion here, and we’re delighted to hear that our team helped make your elopement day memorable and stress-free.Your kind words mean a lot to us, and we’re so happy we could be part of such an important moment in your lives. We look forward to welcoming you back for many more visits in the future perhaps even future anniversaries!
5.0分
其他
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Very clean and well-appointed room. Easy and clean parking area but the outside door on the lobby floor needs replaced. Staff was courteous and helpful. The quality of breakfast could be improved but we would defiantly stay there again.
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酒店回复: Thank you for taking the time to provide with your feedback on your stay. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.
4.0分
其他
The only complaint is that the bathtub did not have any rubber strips or rubber bath mat, and it was slippery. Very scary to be worried about falling.
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酒店回复: Thank you for providing us with your feedback. We are happy to hear that you enjoyed your stay with us. We do understand the importance of safety and will bring this up to our engineering staff to remedy this. We hope to see you again.
5.0分
其他
Very, very nice all around. Evening desk clerk was especially helpful and provided top notch customer service.
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酒店回复: Thank you for your wonderful review! We’re delighted to hear that you had such a great experience and that our evening front desk associate made a positive impression. Your kind words mean a lot to our team, and we look forward to welcoming you back for another top-notch stay!
对我们来说，这家酒店一直都很棒。它总是干净、清新、温馨，员工也总是很棒！
酒店不错，早餐很棒，选择很多。房间很干净。电梯超级慢，所有人都在不停地等电梯，而且他们的泳池因为维护关闭了，没有任何补偿。
特别的
Room was equipped fairly decent. No fan in bathroom, mediocre hot water, jetted tub lacked jets. Power board next to bed did not work properly.
The room was clean, spacious. The entire hotel was clean the halls the lobby the breakfast area all very nice. Every interaction with the staff was very pleasant. The checking in and checkout process was great. Access to the rooms are especially after the third floor was a very convenient this particular hotel actually had a parking garage under the hotel which I utilized kept the weather off my car and got off the elevator right into my car. I would recommend this hotel and we’ll stay there again.
I recently stayed at the Best Western Plus Apple Valley Lodge in Pigeon Forge, and it was a wonderful experience from start to finish. The hotel was clean, comfortable, and welcoming — exactly what you hope for during a getaway.
One of the best parts of this hotel is its fantastic location. There are lots of attractions nearby, making it easy to explore the area without long drives. From shows and shops to family-friendly activities, everything is just minutes away. Plus, there are plenty of great restaurants close by, which made dining out super convenient.
Overall, I had a great stay and would definitely return. If you’re visiting Pigeon Forge and want comfort, convenience, and great service, Best Western Plus Apple Valley Lodge is an excellent choice!
We were there for our elopement and the staff was so incredible and kind. We had our first look in the lobby and the staff helped calm my nerves while waiting for my fiance to come down. We will definitely be staying here more in the future.
Very clean and well-appointed room. Easy and clean parking area but the outside door on the lobby floor needs replaced. Staff was courteous and helpful. The quality of breakfast could be improved but we would defiantly stay there again.
The only complaint is that the bathtub did not have any rubber strips or rubber bath mat, and it was slippery. Very scary to be worried about falling.
Very, very nice all around. Evening desk clerk was especially helpful and provided top notch customer service.