酒店回复: Thank you for your feedback, and we’re sorry to hear about your experience.Just to clarify, the TV is working—our system now uses HDMI instead of AV due to an upgrade that allows access to YouTube, Netflix, and other smart features. Our front desk staff did offer to assist you in person, but we understand the lady in the room declined his help when he offered to come in and explain the setup.We truly appreciate your continued stay with us and are sorry if you felt uncomfortable. Your satisfaction is important, and we’ll make sure to handle such matters more smoothly in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next stay better.
5.0分
其他
原文
翻译提供方：Google
伟大的
3.0分
其他
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The room was run down...you can tell it's an old hotel...and it smelled funny. But the area is safe and everything was clean. Located right behind a steakhouse which was convenient and food was good.
4.0分
其他
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It’s kinda weird, like most small hotels, it’s owned and operated by mid easterners who don’t have the same courtesy experience as Americans. The rates are cheap and so is the serviced
2.0分
朋友出游
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The room looked nothing like the photos online. Everything was old. The bathroom had loose floor tiles that rocked every time you stepped inside, didn’t shower cause it looked questionable clean.
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酒店回复: What you've described is far from a normal experience with us. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope you'll consider joining us again soon.
3.0分
商务出差
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Check In and out is good. They ask that you just leave the card key on the desk when checking out. I've stayed here 3 times as I live far and work in the area, it's convenient with early appointments the next day. However this room had several issues that I had to report to the manager. First they put me in a room that reeked of cigarette smoke, I asked to be moved, that was no problem. Once I was moved to the next room I went to hang my bag on the coat hanger and it fell apart, literally the legs are obviously broken and the arms to hang things as well. Then I went to pull back the blinds to let sun In and see the view, literally the blinds fell individual pieces to the floor. I don't understand why they would slide the broken pieces In as if they work. 7-8 blades fell out as soon as I touched it. I did inform the manager and he said he'd let someone know. I took pictures to show him. There is a sheet draped over the couch, upon investigation of why, I see the couch is filthy. I think that if you have to cover something in the space they should clean it( a little apolstry cleaner and some elbow grease) or get rid of it, or buy a real couch cover that can be washed
5.0分
其他
Fun location next to the restaurant / bar. Parking is tight for a truck, but it served a purpose for us and will go back cause the bar next door.
2.0分
其他
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Their website pictures are pretty but the actual rooms are not at all like they are described. The beds are full size in our reservation we requested a queen bed. We asked about it and they said they had none available.
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酒店回复: We sincerely apologize for not meeting your expectations and understand how this impacted your experience. We appreciate your feedback and will keep your comments in mind as we continue to enhance the guest experience. Thank you, and we hope you will consider returning in the future.
3.0分
商务出差
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Parking is horrible. There is a steakhousr in the front, so many spots are taken by restaurant goers. Checking was the good, but the person was very rude when checking out.
地理位置绝佳，价格也很合理，客服态度很好。整体入住体验很满意。
电视没有信号。我总是住在那家酒店。我喜欢它，因为它位于中心位置，但最近两次接待处的人对我很差劲，电视不能用，没有信号，这是我第二次遇到这种情况。所以今天我不得不多住一晚，最好再找一家酒店。
伟大的
The room was run down...you can tell it's an old hotel...and it smelled funny. But the area is safe and everything was clean. Located right behind a steakhouse which was convenient and food was good.
It’s kinda weird, like most small hotels, it’s owned and operated by mid easterners who don’t have the same courtesy experience as Americans. The rates are cheap and so is the serviced
The room looked nothing like the photos online. Everything was old. The bathroom had loose floor tiles that rocked every time you stepped inside, didn’t shower cause it looked questionable clean.
Check In and out is good. They ask that you just leave the card key on the desk when checking out. I've stayed here 3 times as I live far and work in the area, it's convenient with early appointments the next day. However this room had several issues that I had to report to the manager. First they put me in a room that reeked of cigarette smoke, I asked to be moved, that was no problem. Once I was moved to the next room I went to hang my bag on the coat hanger and it fell apart, literally the legs are obviously broken and the arms to hang things as well. Then I went to pull back the blinds to let sun In and see the view, literally the blinds fell individual pieces to the floor. I don't understand why they would slide the broken pieces In as if they work. 7-8 blades fell out as soon as I touched it. I did inform the manager and he said he'd let someone know. I took pictures to show him. There is a sheet draped over the couch, upon investigation of why, I see the couch is filthy. I think that if you have to cover something in the space they should clean it( a little apolstry cleaner and some elbow grease) or get rid of it, or buy a real couch cover that can be washed
Fun location next to the restaurant / bar. Parking is tight for a truck, but it served a purpose for us and will go back cause the bar next door.
Their website pictures are pretty but the actual rooms are not at all like they are described. The beds are full size in our reservation we requested a queen bed. We asked about it and they said they had none available.
Parking is horrible. There is a steakhousr in the front, so many spots are taken by restaurant goers. Checking was the good, but the person was very rude when checking out.