酒店回复: Hi Gustavo,Thank you for sharing your feedback. We’re very sorry to hear about the cleanliness issues and maintenance concerns you experienced, as this is not the standard we aim to provide. Your comments about the room, bathroom, and mini-fridge are being taken seriously, and we will address them immediately with our team. We appreciate you bringing this to our attention and regret that your stay fell short of expectations.Jeremy Ward #Team6
1.0分
其他
Not a good idea to spend a dime on. Does barking all night, the room was very disappointing. Didn’t even have chairs, coffee pot,and just a horrible place.
1.0分
其他
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Everything, the room had no chairs, microwave, and the room was very loud due to the elevator sounded like it was going to come through the wall on my head. Every time it went up or down the wall was shaking the bed! I will not ever go back there again.
1.0分
其他
It was one of worst hotels I've been to but on a good note they gave me 100% refund and I went to the holiday inn express in canton and it was great
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酒店回复: Hi Stanley,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we hope you’ll give us another chance in the future. Please visit again. Jeremy Ward #Team6
4.0分
其他
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Everything was good although there is roaches so they need to be sprayed. I also paid $77 one night and it was supposed to be $66 and the next night I paid $44 so not understanding that. Other then that it was good.
2.0分
家庭亲子
This hotel had dirty sheets, bugs in the room, bathroom door didnt closed and people where loud late into the night.
2.0分
其他
No hot water in the shower , roaches. Nasty the outside looks good but will not recommend.
Sorry.
5.0分
其他
Temp. Of room was controlled easily which made it comfortable.
There was a lot of shops and restaurants nearby.
2.0分
商务出差
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Staff great, hotel, not so good
The front desk was staffed by friendly helpful people.
Our room was in disrepair and the bathroom sink not only didnt have hot water, it hosted roaches. The mattress was worn out. The room door didnt close properly and there was a fairly large gap at the frame. Outside the building there were a lot of people in the parking lot and it was hard to tell if they actually belonged there, ir were just using the lot for "business". Other residents were very noisy at all hours, slamming doors and talking loudly in the hallway.
2.0分
其他
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Staff was nice and there was a working fridge and microwave in the room. The carpet in the hallway was filthy unfortunately and the room was not very clean. Looks like they've recently replaced carpeting in the room with hard flooring (good, because if the carpet in the room was like the hallway I would have slept in my car instead of staying) but the flooring did not look professionally installed and felt sticky. Part of the counter was broken, the bathroom door wouldn't close, and I found a roach in the bathroom. Not sure what's going on with this location - I've stayed there in past years with no issues, but in future I'll be staying elsewhere.
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酒店回复: Hi Mauro,Thank you for your detailed feedback. We're glad to hear the staff was friendly and that the in-room amenities were functional. However, we sincerely apologize for the cleanliness and maintenance issues you encountered. Your concerns about the flooring, damaged fixtures, and pest presence are serious and will be shared with our management and housekeeping teams for immediate attention. We appreciate your past stays with us and are sorry to have fallen short this time. Your input is valued and will help us work toward improving the guest experience.Jeremy Ward #Team6
房间脏乱，浴室脏乱，蟑螂成群，迷你冰箱里的液体全部漏到地板上，到处都是头发。
Not a good idea to spend a dime on. Does barking all night, the room was very disappointing. Didn’t even have chairs, coffee pot,and just a horrible place.
Everything, the room had no chairs, microwave, and the room was very loud due to the elevator sounded like it was going to come through the wall on my head. Every time it went up or down the wall was shaking the bed! I will not ever go back there again.
It was one of worst hotels I've been to but on a good note they gave me 100% refund and I went to the holiday inn express in canton and it was great
Everything was good although there is roaches so they need to be sprayed. I also paid $77 one night and it was supposed to be $66 and the next night I paid $44 so not understanding that. Other then that it was good.
This hotel had dirty sheets, bugs in the room, bathroom door didnt closed and people where loud late into the night.
No hot water in the shower , roaches. Nasty the outside looks good but will not recommend.
Sorry.
Temp. Of room was controlled easily which made it comfortable.
There was a lot of shops and restaurants nearby.
Staff great, hotel, not so good
The front desk was staffed by friendly helpful people.
Our room was in disrepair and the bathroom sink not only didnt have hot water, it hosted roaches. The mattress was worn out. The room door didnt close properly and there was a fairly large gap at the frame. Outside the building there were a lot of people in the parking lot and it was hard to tell if they actually belonged there, ir were just using the lot for "business". Other residents were very noisy at all hours, slamming doors and talking loudly in the hallway.
Staff was nice and there was a working fridge and microwave in the room. The carpet in the hallway was filthy unfortunately and the room was not very clean. Looks like they've recently replaced carpeting in the room with hard flooring (good, because if the carpet in the room was like the hallway I would have slept in my car instead of staying) but the flooring did not look professionally installed and felt sticky. Part of the counter was broken, the bathroom door wouldn't close, and I found a roach in the bathroom. Not sure what's going on with this location - I've stayed there in past years with no issues, but in future I'll be staying elsewhere.