Location is difficult to find. Signage from road is not good. Their pantry is a joke. Only two drinks were available, iced tea in a bottle, and a horrible-taasting lemonade. Snacks were minimal. We had a broken tile in our room. It wasn't a crack, but a chunk of the corner was completely missing. We would not advise anyone to stay there.
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酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that you had difficulty finding the property and that the pantry selection and room condition did not meet your expectations. Your comments regarding the signage, snack options, and maintenance issue have been shared with our management team for review and improvement. We truly regret the inconvenience this caused and appreciate you bringing these matters to our attention. Your input helps us identify areas where we can enhance the guest experience.
3.0分
其他
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The first room that I checked into ended up being infested with roaches. Fortunately I worked the whole day so my stuff was still fairly contained. I documented it and reported it to the front desk, requested a move to a different room far away from the affected area, looked around the 2nd room with a flashlight and found it to be ~acceptable~.
Sheets and carpet are stained so should probably be replaced but I recognize that is a costly undertaking.
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酒店回复: Thank you for bringing this to our attention. We sincerely apologize for the experience you had with your first room — that’s not the standard we strive to maintain. We’re glad our team was able to move you to another room promptly, and we appreciate your understanding and detailed feedback. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate follow-up and continued improvement
4.0分
其他
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The dividing ½ wall between the sink and toilet needs to be repainted. You can see the burn marks from people resting their cigarettes on it and was a green/blue area that needs to be covered. Also i dont think the shower door was on the track properly.
Sofa was very uncomfortable as was the teu dle bed underneath. My daughter had to use the back cushions to sleep ontop of it, so it wouldnt feel.like the floor.
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酒店回复: Thank you for taking the time to share such detailed feedback about your stay. We truly appreciate you bringing these maintenance concerns to our attention.We’re very sorry to hear about the condition of the wall, shower door, and sofa bed — that’s not the experience we want our guests to have. Your comments have been shared with our maintenance and housekeeping teams so these issues can be corrected promptly.We appreciate your understanding and the opportunity to improve. We hope you’ll consider giving us another chance to provide you with a more comfortable and enjoyable stay in the future.
4.0分
其他
Great price! Grocery store is right across the street, clean rooms.
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酒店回复: Thank you for your kind review! We’re so glad you enjoyed your stay, found the rooms clean, and appreciated our convenient location near the grocery store.We truly appreciate your feedback and hope to welcome you back again soon!
挺好的 离机场很近 挺好的
房间位置OK,离机场近
班车没有自动来接……我们不得不打电话给酒店,之前我们并不知道有这项服务,而且我的手机无法拨打国际长途。酒店位置不错,床也很舒服。价格便宜。
办理入住时收取的押金
尽管没有额外使用或损坏设备。
我还没有收到退款。
缺乏照明
与之前相比,房间里的灯光除了浴室和盥洗室外,就只有房间角落里的一盏灯,显得很暗。
Location is difficult to find. Signage from road is not good. Their pantry is a joke. Only two drinks were available, iced tea in a bottle, and a horrible-taasting lemonade. Snacks were minimal. We had a broken tile in our room. It wasn't a crack, but a chunk of the corner was completely missing. We would not advise anyone to stay there.
The first room that I checked into ended up being infested with roaches. Fortunately I worked the whole day so my stuff was still fairly contained. I documented it and reported it to the front desk, requested a move to a different room far away from the affected area, looked around the 2nd room with a flashlight and found it to be ~acceptable~.
Sheets and carpet are stained so should probably be replaced but I recognize that is a costly undertaking.
The dividing ½ wall between the sink and toilet needs to be repainted. You can see the burn marks from people resting their cigarettes on it and was a green/blue area that needs to be covered. Also i dont think the shower door was on the track properly.
Sofa was very uncomfortable as was the teu dle bed underneath. My daughter had to use the back cushions to sleep ontop of it, so it wouldnt feel.like the floor.
Great price! Grocery store is right across the street, clean rooms.