酒店回复: We are sorry your room didn't meet your expectations, please in the future as with any hotel, notify the front desk of your problems and concerns so we can rectify the issues. Waiting won't make us issue refunds because of not having things a certain way, or things look the way you expect them to.
4.0分
商务出差
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The beds were very comfortable, with very soft sheets and a variety of comfy pillows.
The breakfast variety was good and the dining room attendant was friendly and provided a clean, well kept room. We appreciated that PBS was playing (Bob Ross!!) during breakfast.
We were a bit disappointed that the pool and hot tub were undergoing maintenance but we were notified well in advance and offered a refund if that was a deal breaker.
3.0分
家庭亲子
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People a 10!! Totally helpful. Comments were made they are working on getting the place in shape. I could see this by the staff. The accommodations were just simply OLD and not reliable.
Property was a two. Stained couch, lights in kitchen area broken. Bolt on door broken off. Only way to lock door was door itself. No extra safety precautions available with our room. Lights on path extremely bright. Lights came through the curtains.
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酒店回复: Dear Melissa,Thank you for taking the time to share your feedback with us. We’re truly pleased to hear that you found our team helpful and dedicated — your kind words about their efforts mean a great deal to us. Our staff takes pride in providing warm and attentive service, even as we work through ongoing updates to our property.We’re very sorry to learn that your accommodations did not meet expectations. Your comments about the furniture condition, lighting, and door security have been shared with our maintenance and management teams to ensure these issues are addressed promptly. We take guest safety and comfort seriously, and your observations help us identify where we can improve most urgently.We appreciate your understanding as we continue making improvements, and we hope you’ll consider giving us another opportunity to provide you with a more comfortable and refreshed experience in the future.Warm regards,
3.0分
商务出差
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Well, last couple of nights people were walking around the corridor and talking. Someone left a beer under my window outside!
Ike thing that had me questioning is that I had the room turned over and they left my window open with all my possessions in view of anyone walking by! They could have rip the screen off and taken my stuff.
5.0分
其他
I liked the ease of checheck in. I enjoyed easy access to my room. Very well provisioned breakfast!
5.0分
商务出差
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They did us wonders and because we were out of state they gave us a discount cuz we came here for work. Look we just wanted price comfort because we came to make money and take home more money. Rooms aren’t fancy but that’s what we paid for we just wanted to sleep comfortably and we did! We wanted a tv and fridge and wifi was good! Everything a man needs and they were nice and took care of us. Free breakfast included so don’t go looking for lavish living here, ur goal is to rest your mind and soul and go on with ur Washington adventure. God willing!
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酒店回复: We can’t thank you enough for your kind and thoughtful words. It truly warms our hearts to know you felt comfortable and well taken care of during your stay with us. We understand that being away from home for work isn’t always easy, so we’re grateful we could offer you a place to rest, recharge, and feel at ease.While our rooms may be simple, we take pride in providing the essentials — a clean space, a good night’s sleep, reliable Wi-Fi, and a friendly team who genuinely cares. Knowing that you appreciated that means the world to us.We wish you all the best in your work travels and hope your time in Washington brought you both peace and success. God willing, we’ll have the pleasure of welcoming you back again someday!Warm regards,The Quality Inn Team
宽敞整洁的房间。前台员工很乐意帮助我们办理深夜入住（晚上10点后）。我们只是在这里短暂地停留一晚，作为旅途中的一个中转站。一切都很顺利。
服务太差了。我预订了房间，结果钱从我的银行账户里扣了。工作人员说没有预订。我给他们看了确认号码、邮箱地址等等，结果他们就直接把信息偷走了。他们还说除了墨西哥人，世界各地都可以付款。
他们把我安排在这家酒店的三个不同的房间里。房间里有难闻的气味，墙上到处都是污渍。其中一个房间地板中央的地毯上有一个很大的污渍。我拉上窗帘，发现有一只蠼螋在窗帘上爬来爬去。我什么都坐不了，因为太脏了。我没有住这家酒店。我离开后预订了另一家连锁酒店。******* 试图给我退款，但酒店拒绝了。我本来应该住两晚，但酒店甚至不肯退还第二晚的房费。这家酒店更像是一家一星级酒店。这些照片拍得比较亮，看起来很干净。我只是去那里睡觉，根本住不下去。我不推荐这家酒店。
这地方破败不堪，需要彻底整修。我去305房间找插座的时候，发现盘子不见了，墙上和通往卫生间的门上都沾满了干番茄酱。门帘都坏了，游泳区的卫生间，你看得出根本没人进来放毛巾擦干。他们把门敞开着，把架子放在外面，脏东西都一览无余，根本没人管。所以所有照片都拍得那么远。
没有洗发水，没有护发素，没有咖啡壶，房间只应要求打扫。洗手池附近的电源插座坏了。电视遥控器背面没有盖子。质量很差，看起来很破旧。
The beds were very comfortable, with very soft sheets and a variety of comfy pillows.
The breakfast variety was good and the dining room attendant was friendly and provided a clean, well kept room. We appreciated that PBS was playing (Bob Ross!!) during breakfast.
We were a bit disappointed that the pool and hot tub were undergoing maintenance but we were notified well in advance and offered a refund if that was a deal breaker.
People a 10!! Totally helpful. Comments were made they are working on getting the place in shape. I could see this by the staff. The accommodations were just simply OLD and not reliable.
Property was a two. Stained couch, lights in kitchen area broken. Bolt on door broken off. Only way to lock door was door itself. No extra safety precautions available with our room. Lights on path extremely bright. Lights came through the curtains.
Well, last couple of nights people were walking around the corridor and talking. Someone left a beer under my window outside!
Ike thing that had me questioning is that I had the room turned over and they left my window open with all my possessions in view of anyone walking by! They could have rip the screen off and taken my stuff.
I liked the ease of checheck in. I enjoyed easy access to my room. Very well provisioned breakfast!
They did us wonders and because we were out of state they gave us a discount cuz we came here for work. Look we just wanted price comfort because we came to make money and take home more money. Rooms aren’t fancy but that’s what we paid for we just wanted to sleep comfortably and we did! We wanted a tv and fridge and wifi was good! Everything a man needs and they were nice and took care of us. Free breakfast included so don’t go looking for lavish living here, ur goal is to rest your mind and soul and go on with ur Washington adventure. God willing!