酒店回复: We are sorry your room didn't meet your expectations, please in the future as with any hotel, notify the front desk of your problems and concerns so we can rectify the issues. Waiting won't make us issue refunds because of not having things a certain way, or things look the way you expect them to.
3.0分
商务出差
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Well, last couple of nights people were walking around the corridor and talking. Someone left a beer under my window outside!
Ike thing that had me questioning is that I had the room turned over and they left my window open with all my possessions in view of anyone walking by! They could have rip the screen off and taken my stuff.
3.0分
其他
I need to Canceled my reservation and called the quality inn in mount vernon. Sorry I'm not able to answer the survey
5.0分
其他
Nice place to stay
A nice place to stay close to Peuget Sound. Affordable and clean. Convenient to shopping.
5.0分
其他
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Great place for the price
The front desk person was very nice, efficient, and even let us check in an hour early. The room was clean, the bed comfortable. The only thing we didn't like was that the room had an overpowering flowery smell of some kind of room deodorizer that stuck around, even after we left the window open for several hours.
3.0分
家庭亲子
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This hotel had a pool, which was our top priority since we were traveling with kids, so that was good. Unfortunately the hot tub was out of service- a little disappointing for us parents.
Also, unfortunately, the room had several cleanliness issues- stains on one of the bedspreads, stains on the wall like liquid splatter on the wall, and other unsanitary looking stains on the bathroom door. I let the front desk person know so hopefully these issues will be addressed before the room is occupied again.
宽敞整洁的房间。前台员工很乐意帮助我们办理深夜入住(晚上10点后)。我们只是在这里短暂地停留一晚,作为旅途中的一个中转站。一切都很顺利。
服务太差了。我预订了房间,结果钱从我的银行账户里扣了。工作人员说没有预订。我给他们看了确认号码、邮箱地址等等,结果他们就直接把信息偷走了。他们还说除了墨西哥人,世界各地都可以付款。
他们把我安排在这家酒店的三个不同的房间里。房间里有难闻的气味,墙上到处都是污渍。其中一个房间地板中央的地毯上有一个很大的污渍。我拉上窗帘,发现有一只蠼螋在窗帘上爬来爬去。我什么都坐不了,因为太脏了。我没有住这家酒店。我离开后预订了另一家连锁酒店。******* 试图给我退款,但酒店拒绝了。我本来应该住两晚,但酒店甚至不肯退还第二晚的房费。这家酒店更像是一家一星级酒店。这些照片拍得比较亮,看起来很干净。我只是去那里睡觉,根本住不下去。我不推荐这家酒店。
这地方破败不堪,需要彻底整修。我去305房间找插座的时候,发现盘子不见了,墙上和通往卫生间的门上都沾满了干番茄酱。门帘都坏了,游泳区的卫生间,你看得出根本没人进来放毛巾擦干。他们把门敞开着,把架子放在外面,脏东西都一览无余,根本没人管。所以所有照片都拍得那么远。
没有洗发水,没有护发素,没有咖啡壶,房间只应要求打扫。洗手池附近的电源插座坏了。电视遥控器背面没有盖子。质量很差,看起来很破旧。
Well, last couple of nights people were walking around the corridor and talking. Someone left a beer under my window outside!
Ike thing that had me questioning is that I had the room turned over and they left my window open with all my possessions in view of anyone walking by! They could have rip the screen off and taken my stuff.
I need to Canceled my reservation and called the quality inn in mount vernon. Sorry I'm not able to answer the survey
Nice place to stay
A nice place to stay close to Peuget Sound. Affordable and clean. Convenient to shopping.
Great place for the price
The front desk person was very nice, efficient, and even let us check in an hour early. The room was clean, the bed comfortable. The only thing we didn't like was that the room had an overpowering flowery smell of some kind of room deodorizer that stuck around, even after we left the window open for several hours.
This hotel had a pool, which was our top priority since we were traveling with kids, so that was good. Unfortunately the hot tub was out of service- a little disappointing for us parents.
Also, unfortunately, the room had several cleanliness issues- stains on one of the bedspreads, stains on the wall like liquid splatter on the wall, and other unsanitary looking stains on the bathroom door. I let the front desk person know so hopefully these issues will be addressed before the room is occupied again.