I will say all staff was very polite, professional, and accommodating. The hotel was well kept and smelled of fresh laundry throughout. I stayed in the one bedroom suite which is spacious and almost comfortable. When making the reservation I specifically chose a handicap accessible room as I’m an amputee using a Walker to get around. The disappointment happened when it comes to the bathroom. Just because the room has a walk-in shower doesn’t make it accessible. Just because that shower has a grab bar doesn’t make that accessible. When using a mobility device, there has to be enough room for you to get in close the door and turn around and in my particular room, I found going to the bathroom and in the shower very frustrating because there wasn’t enough room to open the door with the shower door open and toilet in the way… the struggle was real. Because I was only staying one night I didn’t make it an issue. However, I would advise your staff to really be aware of the requirements of the Americans with disabilities act entails to truly make it an accessible space. Being able to turn around in the bathroom is important and being able to do that and being able to close the door for privacy is kind of a big deal. When a disabled guest arrives (especially those using a mobility device walker, scooter, wheelchair ) and has requested an accessible room it’s not just one shower rail that we need. A roll in shower with multiple handrails and space to maneuver is what’s necessary.
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The pool was closed that was the main reason for choosing this place. The pictures compared to real life was nothing like it. The comforters in the room both beds had mold in the inside. If you lift the comforter up you can see the black in there. I will post a picture. I have asthma and could not sleep in the bed. I slept on the floor. I definitely do not recommend this place. The breakfast was ok nothing to wake up for.
酒店位置好，出行购物非常方便，非常好的体验，值得推荐。
酒店位置简直完美，能在房间里自己做饭这一点非常喜欢，早餐也特别好吃。房间也很大很棒。
仿豪华舒适
我在这里住过两次。离Galleria购物中心只有几分钟的路程。我喜欢它提供的奢华感和舒适感，但也有一些地方需要改进。微波炉很难操作。没有电视频道指南，我按下信息按钮时，屏幕上一片空白。我问的时候，他们说没有可用的频道。也没有笔记本或笔，我喜欢把事情记下来，尤其是在我研究附近好几个地方的时候。小事很重要。我觉得每晚25美元的停车费太荒谬了，因为大门从不关闭，任何人都可以进来。没有其他地方可以停车，所以别无选择。
凯悦酒店垃圾场
房间乱糟糟的，我们本来打算去凯悦酒店，但费用和换衣服的费用都贵了两倍，所以我妻子不得不忍受了一个星期，她一到那里就改变了费用，还要支付每天25美元的押金，像这样的垃圾场简直太疯狂了
酒店急需翻新。
不太干净。一楼男厕所的地板上至少两天都留有用过的卫生纸——真恶心。
早餐还行。
总的来说，完全不像我在其他凯悦品牌酒店，尤其是凯悦嘉寓酒店体验过的那样。
房间设施老旧，灯光昏暗。淋浴甚至需要10分钟才能出温水。单身女性不会在附近散步。
一切，位置，服务和舒适度
很方便
I will say all staff was very polite, professional, and accommodating. The hotel was well kept and smelled of fresh laundry throughout. I stayed in the one bedroom suite which is spacious and almost comfortable. When making the reservation I specifically chose a handicap accessible room as I’m an amputee using a Walker to get around. The disappointment happened when it comes to the bathroom. Just because the room has a walk-in shower doesn’t make it accessible. Just because that shower has a grab bar doesn’t make that accessible. When using a mobility device, there has to be enough room for you to get in close the door and turn around and in my particular room, I found going to the bathroom and in the shower very frustrating because there wasn’t enough room to open the door with the shower door open and toilet in the way… the struggle was real. Because I was only staying one night I didn’t make it an issue. However, I would advise your staff to really be aware of the requirements of the Americans with disabilities act entails to truly make it an accessible space. Being able to turn around in the bathroom is important and being able to do that and being able to close the door for privacy is kind of a big deal. When a disabled guest arrives (especially those using a mobility device walker, scooter, wheelchair ) and has requested an accessible room it’s not just one shower rail that we need. A roll in shower with multiple handrails and space to maneuver is what’s necessary.
The pool was closed that was the main reason for choosing this place. The pictures compared to real life was nothing like it. The comforters in the room both beds had mold in the inside. If you lift the comforter up you can see the black in there. I will post a picture. I have asthma and could not sleep in the bed. I slept on the floor. I definitely do not recommend this place. The breakfast was ok nothing to wake up for.