Property is very tired and in need of renovations.
Breakfast was a pathetic offering.
Female members of staff were helpful and polite.
2.0分
家庭亲子
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The room I originally ordered was no longer available when we arrived to check-in so they had to find another one. I loved the room’s layout and amount of space but there was a horrible odor. When we walked in you could smell the fresh and overly sprayed deodorizer that was done right before we walked since she went to “check to make sure the room was good”. The room was clean but the rugs were filthy, the out shoes were sticking to the floor as we walked (you could hear the stickiness), only one remote for two TVs, the phone in the room didn’t work (I was told it was because of the renovations that was going on), the walls had holes from probably the door being slammed open. Room was extremely dated and definitely in need of upgrades everywhere. My flight was delayed so unfortunately, we didn’t get there until almost 1:00 am. Ms. Rachelle was extremely nice, sweet and kind. She was as accommodating as she could be and I really appreciated that after such a long evening trying to get into town. I didn’t travel with any pets and I didn’t see any families. Overall, I liked the location and the layout of the property. If this property were to be renovated and updated charging out everything from the carpets to the beds and all of the furniture (because we couldn’t sit on the couch because of the heavy, horrible odor plus there were stains on it), the curtains also need replacing (so everything needs to be replaced not just in the rooms), I would stay there again.
1.0分
其他
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Very upset. I usually stay here when I am at the horse park because it’s convenient. Last time I stayed the roof in the hallway was breaking and pieces on the floor but I ignored it but almost 6 months later and it hasn’t been fixed. The night I checked in the hot water was not working I called the front desk and told them and never heard back. So I ****** it up and took a cold shower. The next night the water is still cold and I didn’t have it in me to take another cold shower and since they never said anything about it the first night it’s not worth contacting the front desk.
3.0分
商务出差
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Staff was great and very nice, But the amenities were not as advertised. No Pool, No Hot Tub, No Gym, No Iron, No Hair Dryer and I had to ask for pots pans and utensils. The Breakfast was Just muffins and yogurt, Just a grab and go. It defiantly does not look like the picture. Like i said the staff was great and none of this was their fault.
5.0分
其他
This has been a wonderful experience so far. We enjoy has a breakfast included option. The room service is great, most of the staff is friendly and pleasant.
体验非常棒，我很喜欢酒店的位置，员工们都很友善，会尽力让你住得舒适。我推荐这家酒店。
房间一点都不干净。跟我们上次住的时候差远了。员工态度很好。
很干净
几乎所有东西都破烂不堪。微波炉坏了，浴室里还有只蟾蜍。而且他们还收了我两倍的房费……
早餐很糟糕，只有饼干和一只破损的苹果。
Property is very tired and in need of renovations.
Breakfast was a pathetic offering.
Female members of staff were helpful and polite.
The room I originally ordered was no longer available when we arrived to check-in so they had to find another one. I loved the room’s layout and amount of space but there was a horrible odor. When we walked in you could smell the fresh and overly sprayed deodorizer that was done right before we walked since she went to “check to make sure the room was good”. The room was clean but the rugs were filthy, the out shoes were sticking to the floor as we walked (you could hear the stickiness), only one remote for two TVs, the phone in the room didn’t work (I was told it was because of the renovations that was going on), the walls had holes from probably the door being slammed open. Room was extremely dated and definitely in need of upgrades everywhere. My flight was delayed so unfortunately, we didn’t get there until almost 1:00 am. Ms. Rachelle was extremely nice, sweet and kind. She was as accommodating as she could be and I really appreciated that after such a long evening trying to get into town. I didn’t travel with any pets and I didn’t see any families. Overall, I liked the location and the layout of the property. If this property were to be renovated and updated charging out everything from the carpets to the beds and all of the furniture (because we couldn’t sit on the couch because of the heavy, horrible odor plus there were stains on it), the curtains also need replacing (so everything needs to be replaced not just in the rooms), I would stay there again.
Very upset. I usually stay here when I am at the horse park because it’s convenient. Last time I stayed the roof in the hallway was breaking and pieces on the floor but I ignored it but almost 6 months later and it hasn’t been fixed. The night I checked in the hot water was not working I called the front desk and told them and never heard back. So I ****** it up and took a cold shower. The next night the water is still cold and I didn’t have it in me to take another cold shower and since they never said anything about it the first night it’s not worth contacting the front desk.
Staff was great and very nice, But the amenities were not as advertised. No Pool, No Hot Tub, No Gym, No Iron, No Hair Dryer and I had to ask for pots pans and utensils. The Breakfast was Just muffins and yogurt, Just a grab and go. It defiantly does not look like the picture. Like i said the staff was great and none of this was their fault.
This has been a wonderful experience so far. We enjoy has a breakfast included option. The room service is great, most of the staff is friendly and pleasant.