酒店回复: We sincerely apologize that your stay was not the best and did not meet your expectations. We strive to accommodate all guests, but we understand that everyone has different needs and preferences. Your feedback is valuable to us and will help us address the issues you experienced. We hope you will consider giving us another chance in the future so we can provide you with a better stay
酒店回复: Thank you for your high score. We truly appreciate it. We do our best to accommodate each guest while ensuring our staff remains hospitable and kind and that our hotel stays clean and welcoming. We look forward to having you stay with us again the future.
The staff was very professional and kind from the moment I walked in, the room was very clean, well stocked and very comfortable. I will stay here again and again!
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酒店回复: We appreciate the score of 10 and thank you for staying with us. We truly value your kind words and are delighted that our hardworking staff made your stay enjoyable. We always strive to accommodate all our guest, and it’s wonderful to know we succeeded with you.We warmly welcome you to stay with us again, and we sincerely appreciate your recognition and support.
5.0分
其他
Very knowledgeable and extremely friendly staff. Clean rooms with comfortable beds. Also loved that my cat could stay!
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酒店回复: We appreciate the score of 10 and thank you for staying with us. We truly value your kind words and are delighted that our hardworking staff mad e your stay enjoyable. We always strive to accommodate all our guest, and it’s wonderful to know we succeeded with you.We warmly welcome you to stay with us again, and we sincerely appreciate your recognition and support.
总体来说,体验还可以。我不喜欢的是酒店要收取停车费。虽然费用不高,但我实在不明白为什么要收费。房间很干净,但是枕头不太舒服。客房服务人员早上9点就来敲门了。我不确定还会不会再来。
未能办理入住。下午3点到达,柜台没有工作人员,等了25分钟仍然无人值守。我正要离开时,看到两名员工进来,便询问情况,被告知他们正在休息,让我一个小时后再来。我要求退款!如果得不到退款,我将采取法律行动。
酒店没有热水。工作人员应该为每位客人提供免费早餐、小幅折扣或其他补偿。此外,酒店现在开始收取每晚5美元的停车费。这是一家郊区酒店,拥有大型露天停车场。停车费简直离谱。多年来我多次入住这家酒店,但以后不会再来了。
舒适的酒店
酒店舒适干净,房间宽敞,前台人员服务优质。退房时,我忘了一个装有购物的包裹;几个小时后我才意识到,然后回到酒店。多亏了酒店团队的出色管理,我顺利取回了包裹。非常感谢他们的诚实和细心!
空调老旧,大部分时间温度都降不到70华氏度以下。一张床垫塌陷了,所以我把那张拿走了,让老婆孩子睡另一张。这些基本生活必需品都收了我的钱,应该部分退款。
公共区域和房间都非常干净,而且气味宜人。工作人员非常友好。下次我再来这个地区,一定会再次入住这里。
酒店和房间都很棒。让我惊讶的是,尽管酒店位置便利,停车位充足,但现在停车也要收费了。
周围有很多不收停车费的酒店,下次我会订那种。这家有点贵,性价比不高。
The staff was very professional and kind from the moment I walked in, the room was very clean, well stocked and very comfortable. I will stay here again and again!
Very knowledgeable and extremely friendly staff. Clean rooms with comfortable beds. Also loved that my cat could stay!