Faucet dripped all night, bathroom door all beat up, stains on the curtains. Basically the room was old and in need of maintenance. However, the staff was nice and the bed was super comfy.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know our staff made a positive impression and that the bed provided great comfort during your stay. We regret the inconvenience caused by the maintenance concerns you noticed. These points have been noted and will be addressed with the appropriate teams to enhance room condition and overall comfort. Hope you will visit again.Sincerely, Hotel Manager
3.0分
其他
The staff was nice. The breakfast was not like the pictures and the towels in the room was not clean.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to know our staff made you feel welcome during your stay. We have noted your feedback regarding the breakfast presentation and the towels, and our team will review these points to strengthen overall comfort and consistency for future visits. Visit again.Sincerely, Hotel Manager
5.0分
情侣出游
展开
Comfortable bed, clean/spacious room, good water pressure in shower and very friendly staff at check-in! Only had coffee, yogurt and orange Dir breakfast but they had the standard fare of waffles, cereal, scrambled eggs and sausage.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to hear you enjoyed the comfortable bed, spacious and clean room, strong shower pressure, and friendly check-in service. It is great that you appreciated the breakfast options available. We value your feedback and look forward to hosting you again for another pleasant stay.Sincerely, Hotel Manager
2.0分
家庭亲子
We found a tick in our room and the bed was dirty. The pool was ice cold and we couldn't even swim, which was the whole reason we stayed there.
展开
酒店回复: Dear Guest,We regret that your stay was affected by cleanliness and maintenance issues. Your comments regarding the tick, the bed condition, and the pool temperature will be shared with our housekeeping and maintenance teams for immediate review. Cleanliness and guest comfort are priorities, and we will ensure proper pest control measures and pool temperature checks are in place to enhance the guest experience. Hope you will visit again.Sincerely, Hotel Manager
5.0分
商务出差
My room was perfect!! Very clean facility. I forgot something there and they offered to mail it! Would stay again
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback. We are thrilled to know that your room was perfect and the facility was very clean. It is great to hear that our team went the extra mile to assist you with your forgotten item. We look forward to welcoming you again for another great stay.Sincerely, Hotel Manager
5.0分
其他
Convenient location for our overnight stop. Hotel was clean. Breakfast of scrambled eggs, sausage, and cubed potatoes was a decent start to our road trip home.
展开
酒店回复: Dear Brian,Thank you for your kind feedback. We are delighted to hear that you enjoyed our clean accommodations, convenient location, and satisfying breakfast selection. It is wonderful to know we could provide a comfortable stop during your travels. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
3.0分
其他
The only thing that really bothered us was the fragrance in the halls and the lobby. It was WAY TOO STRONG.
展开
酒店回复: Dear Guest,Thank you for your feedback. We are pleased you enjoyed your stay overall and appreciate you mentioning the fragrance in our common areas. We regret the discomfort it caused and will review the scent level with our team to ensure a more balanced and comfortable atmosphere for all guests. Hope you will visit again.Sincerely, Hotel Manager
3.0分
情侣出游
展开
Housekeeping knocked on our door, we said we would be leaving in a few minutes and they never came back, we had to go to the front desk for towels.
The paper plates and plastic utensils at breakfast make it look like they are trying hard to be cheap.
When we booked on ******* it showed the pool open at 9 AM, when we get there it is 10 AM and kids waiting to get in.
Good location and front desk staff tried to be helpful.
展开
酒店回复: Dear Allen,Thank you for sharing your experience. We are glad you found the location convenient and appreciated the helpful front desk staff. We regret the inconvenience with housekeeping timing, breakfast setup, and pool hours. Your comments will be shared with our management team to enhance guest satisfaction. We look forward to providing a smoother stay next time.Sincerely, Hotel Manager
我只住了一小段时间，但房间条件非常好。前台工作人员也非常友善。
房间很棒，床比预期的要硬，水压惊人。
Faucet dripped all night, bathroom door all beat up, stains on the curtains. Basically the room was old and in need of maintenance. However, the staff was nice and the bed was super comfy.
The staff was nice. The breakfast was not like the pictures and the towels in the room was not clean.
Comfortable bed, clean/spacious room, good water pressure in shower and very friendly staff at check-in! Only had coffee, yogurt and orange Dir breakfast but they had the standard fare of waffles, cereal, scrambled eggs and sausage.
We found a tick in our room and the bed was dirty. The pool was ice cold and we couldn't even swim, which was the whole reason we stayed there.
My room was perfect!! Very clean facility. I forgot something there and they offered to mail it! Would stay again
Convenient location for our overnight stop. Hotel was clean. Breakfast of scrambled eggs, sausage, and cubed potatoes was a decent start to our road trip home.
The only thing that really bothered us was the fragrance in the halls and the lobby. It was WAY TOO STRONG.
Housekeeping knocked on our door, we said we would be leaving in a few minutes and they never came back, we had to go to the front desk for towels.
The paper plates and plastic utensils at breakfast make it look like they are trying hard to be cheap.
When we booked on ******* it showed the pool open at 9 AM, when we get there it is 10 AM and kids waiting to get in.
Good location and front desk staff tried to be helpful.