酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered during your stay, including the unpleasant smell, cleanliness concerns, and service. This is certainly not the experience we strive to provide, and we will address these matters with our team to ensure improvements are made. Hope to serve you better next time.
4.0分
商务出差
原文
翻译提供方：Google
房间里需要多一点欲望
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酒店回复: Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
3.0分
商务出差
原文
翻译提供方：Google
房间需要更加清洁
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酒店回复: Hi Richard,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
4.0分
商务出差
原文
翻译提供方：Google
需要多注意卫生
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酒店回复: Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5.0分
其他
原文
翻译提供方：Google
非常舒适
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酒店回复: Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!
5.0分
其他
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Hotel Stay
The room was okay, but the night stands were dirty. Coffee or soda had been poured in the sink and it had dried. And the air condition unit rattled, but it did keep the room comfortable.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the cleanliness and the air conditioning unit. These concerns will be addressed with our housekeeping and maintenance teams to improve the guest experience. We are glad to hear the room remained comfortable, and your input helps us continue to make improvements.
2.0分
家庭亲子
Room was dirty. sheets had hair in between top and fitted. Floor needs mopping.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologise for the cleanliness issues you encountered during your stay. This is not the standard we aim to provide, and we will address these concerns with our housekeeping team to ensure improvements are made. Hope to serve you better next time.
2.0分
情侣出游
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No Kleenex; terrible lighting; only give you 5 minutes from check-in to ask for different room. That barely gives you time to open the door & walk inside. Door didn't shut very good; left in a lot of light & hot air; A/C was good; fridge but no freezer; no coffeemaker; no toiletries or hair dryer; no instructions for TV; tiny night stand; no pictures on the walls; no receipt; nice bedspreads. Very bottom of the barrel basic. Would pay more money for nicer place.
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酒店回复: Dear Guest,Thank you for your detailed feedback. I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
我帮朋友订了这家旅馆，她需要一个地方住，而不是睡在卡车里。这片区域治安不太好，周围也有些形迹可疑的人，但她说房间本身很干净，进去之后感觉还不错。工作人员也很友好热情。房间虽然简陋，但足够她过夜了。谢谢你们的帮助。
房间里气味难闻，浴室很脏，服务糟糕透顶，完全不推荐。
房间里需要多一点欲望
房间需要更加清洁
需要多注意卫生
非常舒适
出色的
Hotel Stay
The room was okay, but the night stands were dirty. Coffee or soda had been poured in the sink and it had dried. And the air condition unit rattled, but it did keep the room comfortable.
Room was dirty. sheets had hair in between top and fitted. Floor needs mopping.
No Kleenex; terrible lighting; only give you 5 minutes from check-in to ask for different room. That barely gives you time to open the door & walk inside. Door didn't shut very good; left in a lot of light & hot air; A/C was good; fridge but no freezer; no coffeemaker; no toiletries or hair dryer; no instructions for TV; tiny night stand; no pictures on the walls; no receipt; nice bedspreads. Very bottom of the barrel basic. Would pay more money for nicer place.