酒店回复: Thank you for sharing your feedback. I sincerely apologize that your stay fell far below expectations. The cleanliness issues you described, along with concerns about the parking lot and overall safety, are not acceptable and do not reflect the standards we aim to maintain.We have addressed the housekeeping, maintenance, and property security concerns to ensure a safer and more comfortable experience for all guests. Your feedback is invaluable, and we hope you might consider giving us another opportunity to provide a much better stay in the future.
4.0分
商务出差
原文
翻译提供方:Google
我喜欢睡得安稳又舒服。我不喜欢我又住了一天,他们却没有打扫房间、换毛巾,也没有倒垃圾。
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear that you had a peaceful night’s sleep. However, I sincerely apologize that your room was not serviced during your extended stay.
5.0分
其他
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The staff is amazing and eager to please. It's very quiet and I feel safe. I've been staying at the Days Inn in Terre Haute, Indiana for a little over a month and I'm 100% satisfied.
Thank you to all of the staff who has made my stay a very positive and pleasant experience. May God bless you all dearly...
1.0分
其他
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The hotel had a pipe burst in one of the buildings. Asked to view a room before checkin to make sue it was ok. Was advised that they had no cleans rooms at the time. Was asked to come back. Very surprising they had not 1 clean room at 2:50pm. Hotel decor is outdated, smell stale. I ened up canceling the reservation.
1.0分
家庭亲子
We left…there wasn’t a shower curtain. No one at desk to address this. No towels. Trainwreck. Will contact Days Inn in the morning.
1.0分
其他
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We had to check out after a few hours in our room. The room was infested with cockroaches, the smoke detector was covered in plastic, our towels and sheets were dirty, and the room itself was in rough shape. I would like a refund after being conned by this booking.
1.0分
情侣出游
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We were unable to shower due to the water being scolding hot there was no cold water whatsoever you couldn't adjust the water temperature at all we went to the office and reported it they said they would call maintenance no one ever showed up to fix it. I had a 98.11 charge from Days in on my card they said it was not them that it was *******, ******* had already charged me for the room I showed the front desk the charges that were made the one from ******* and then the 98.11 charge from them they still said it was not them. The phone in the room didn't work i had to use my cellphone to call the front desk they would answer i told them who i was and what room I was in and got hung up on multiple times this was an awful experience never again will i use ******* or stay at day's in i will go back to reserving my rooms and car rentals directly through the hotels and enterprise. I'm very very unhappy with the 98.11 charge on my credit card and the fact the we were unable to shower.
1.0分
其他
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Was the absolutely the worst place I have ever booked. Do not book this location. We stay for less then an hour and half of that was taking pictures and video of the damage, mold and thing that were not up to building code.
1.0分
商务出差
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Parking was ok, but did not feel safe at all. The room was filthy. There were bugs everywhere, someone’s shoes in the room, sink didn’t drain, shower was broken, someone’s hair in the shower, ashes on the bedside table…it was truly the most disgusting hotel experience I have ever had. I slept on top of the covers because I was scared of what else I would find, and checked out before breakfast started because there was no way I would consume anything prepared in this facility.
1.0分
其他
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In my 53 years of traveling for business, this is by far the worst hotel I have ever stayed in. Safety issues, hotel conditions, and cleanliness were the worst I have ever seen. Even though these hotels may be privately owned, Days Inn and the Wyndham brand are permanently damaged in our minds.
这房间脏得令人恶心。床单污渍斑斑,浴室垫子破了个洞,而且很脏。浴缸的油漆都剥落了。停车场整体感觉不太安全,很多可疑的人在闲逛,前台工作人员正在修理停车场里一辆抛锚的车。
我喜欢睡得安稳又舒服。我不喜欢我又住了一天,他们却没有打扫房间、换毛巾,也没有倒垃圾。
The staff is amazing and eager to please. It's very quiet and I feel safe. I've been staying at the Days Inn in Terre Haute, Indiana for a little over a month and I'm 100% satisfied.
Thank you to all of the staff who has made my stay a very positive and pleasant experience. May God bless you all dearly...
The hotel had a pipe burst in one of the buildings. Asked to view a room before checkin to make sue it was ok. Was advised that they had no cleans rooms at the time. Was asked to come back. Very surprising they had not 1 clean room at 2:50pm. Hotel decor is outdated, smell stale. I ened up canceling the reservation.
We left…there wasn’t a shower curtain. No one at desk to address this. No towels. Trainwreck. Will contact Days Inn in the morning.
We had to check out after a few hours in our room. The room was infested with cockroaches, the smoke detector was covered in plastic, our towels and sheets were dirty, and the room itself was in rough shape. I would like a refund after being conned by this booking.
We were unable to shower due to the water being scolding hot there was no cold water whatsoever you couldn't adjust the water temperature at all we went to the office and reported it they said they would call maintenance no one ever showed up to fix it. I had a 98.11 charge from Days in on my card they said it was not them that it was *******, ******* had already charged me for the room I showed the front desk the charges that were made the one from ******* and then the 98.11 charge from them they still said it was not them. The phone in the room didn't work i had to use my cellphone to call the front desk they would answer i told them who i was and what room I was in and got hung up on multiple times this was an awful experience never again will i use ******* or stay at day's in i will go back to reserving my rooms and car rentals directly through the hotels and enterprise. I'm very very unhappy with the 98.11 charge on my credit card and the fact the we were unable to shower.
Was the absolutely the worst place I have ever booked. Do not book this location. We stay for less then an hour and half of that was taking pictures and video of the damage, mold and thing that were not up to building code.
Parking was ok, but did not feel safe at all. The room was filthy. There were bugs everywhere, someone’s shoes in the room, sink didn’t drain, shower was broken, someone’s hair in the shower, ashes on the bedside table…it was truly the most disgusting hotel experience I have ever had. I slept on top of the covers because I was scared of what else I would find, and checked out before breakfast started because there was no way I would consume anything prepared in this facility.
In my 53 years of traveling for business, this is by far the worst hotel I have ever stayed in. Safety issues, hotel conditions, and cleanliness were the worst I have ever seen. Even though these hotels may be privately owned, Days Inn and the Wyndham brand are permanently damaged in our minds.