酒店回复: Thank you for sharing your feedback. I sincerely apologize that your stay fell far below expectations. The cleanliness issues you described, along with concerns about the parking lot and overall safety, are not acceptable and do not reflect the standards we aim to maintain.We have addressed the housekeeping, maintenance, and property security concerns to ensure a safer and more comfortable experience for all guests. Your feedback is invaluable, and we hope you might consider giving us another opportunity to provide a much better stay in the future.
4.0分
商务出差
原文
翻译提供方：Google
我喜欢睡得安稳又舒服。我不喜欢我又住了一天，他们却没有打扫房间、换毛巾，也没有倒垃圾。
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear that you had a peaceful night’s sleep. However, I sincerely apologize that your room was not serviced during your extended stay.
1.0分
商务出差
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Parking was ok, but did not feel safe at all. The room was filthy. There were bugs everywhere, someone’s shoes in the room, sink didn’t drain, shower was broken, someone’s hair in the shower, ashes on the bedside table…it was truly the most disgusting hotel experience I have ever had. I slept on top of the covers because I was scared of what else I would find, and checked out before breakfast started because there was no way I would consume anything prepared in this facility.
1.0分
其他
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In my 53 years of traveling for business, this is by far the worst hotel I have ever stayed in. Safety issues, hotel conditions, and cleanliness were the worst I have ever seen. Even though these hotels may be privately owned, Days Inn and the Wyndham brand are permanently damaged in our minds.
1.0分
其他
Days Inn Terre Haute
The room was shoddy, filthy, smelly. Shower ceiling dripped all night, ac unit smelled. Could not sleep.
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酒店回复: We’re truly sorry to hear about your experience. This is not the impression we want any of our guests to leave with. Your comments have been shared with our housekeeping and maintenance teams to address the issues you mentioned immediately. We appreciate your feedback and hope you’ll consider giving us another chance to provide you with a more comfortable stay in the future.
5.0分
其他
This Hotel is Very Cute with the Decor updates. But They are trying so hard. It is very worn. But The beds were comfortable.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the comfortable beds and appreciated our décor updates. We understand your comments about the property’s condition and are continuing to make improvements to enhance our guests’ experience. We hope to welcome you back again soon to see our progress!
1.0分
情侣出游
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When the reviews say don’t stay there. Don't stay there. The pictures are BS!! Spend your money somewhere else. Everything was dirty. There was a staff member napping in our room. Everything was broke. Save your money!!
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酒店回复: We’re very sorry to hear about your experience and sincerely apologize for the condition of your room. What you described is far below our standards, and we take these concerns very seriously. Our housekeeping and maintenance teams have been notified to thoroughly inspect and address all issues mentioned.We can assure you that this is not typical of the level of service we aim to provide, and we appreciate you bringing it to our attention so we can make the necessary improvements.
3.0分
其他
The Hotel is pretty dated and could use a renovation. It was OK , but not a place we would recommend, unless wanted a cheap quick overnight stay.
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酒店回复: Thank you for sharing your feedback. We understand that our property is showing its age, and we’re currently reviewing updates to improve our rooms and overall guest experience. We’re glad to hear your stay was otherwise satisfactory and appreciate your honest comments—they help us focus on the areas that matter most to our guests.
1.0分
其他
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Roaches in room. Broken shower
Two live roaches in room. Very disgusted. Shower in bathroom was broken. Had to hold it with one hand to shower. Bath tub was dirty. Room had a lit a little things that needed attention.
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酒店回复: We sincerely apologize for the issues you experienced during your stay. This is not the level of cleanliness and maintenance we strive to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate correction.We truly regret the inconvenience and appreciate your feedback—it helps us make the necessary improvements to ensure a better experience for all our guests.
2.0分
其他
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The room looked to be recently painted, but nothing was fixed before they painted it. Most of the outlet covers leaned away from the wall, some outlet covers were not even the right ones (who needs a combo cover for a switch and outlets begins the TV.
The bed was hard and uncomfortable. The walls were thin and I had to sleep with the tv on so I couldn’t hear the people outside or in the next room.
The breakfast was muffins or waffles. No fruit and I didn’t see juice. Overall this was well below the standard I have for anything Wyndham owned
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re very sorry to hear that several aspects of your stay did not meet your expectations. Your comments regarding the outlets, bedding, and breakfast options have been shared with our maintenance and operations teams so we can make the necessary improvements.We understand how important comfort and quality are to our guests and will continue working to ensure a better experience moving forward. We truly appreciate your honesty and hope you’ll consider giving us another opportunity to serve you in the future.
这房间脏得令人恶心。床单污渍斑斑，浴室垫子破了个洞，而且很脏。浴缸的油漆都剥落了。停车场整体感觉不太安全，很多可疑的人在闲逛，前台工作人员正在修理停车场里一辆抛锚的车。
我喜欢睡得安稳又舒服。我不喜欢我又住了一天，他们却没有打扫房间、换毛巾，也没有倒垃圾。
Parking was ok, but did not feel safe at all. The room was filthy. There were bugs everywhere, someone’s shoes in the room, sink didn’t drain, shower was broken, someone’s hair in the shower, ashes on the bedside table…it was truly the most disgusting hotel experience I have ever had. I slept on top of the covers because I was scared of what else I would find, and checked out before breakfast started because there was no way I would consume anything prepared in this facility.
In my 53 years of traveling for business, this is by far the worst hotel I have ever stayed in. Safety issues, hotel conditions, and cleanliness were the worst I have ever seen. Even though these hotels may be privately owned, Days Inn and the Wyndham brand are permanently damaged in our minds.
Days Inn Terre Haute
The room was shoddy, filthy, smelly. Shower ceiling dripped all night, ac unit smelled. Could not sleep.
This Hotel is Very Cute with the Decor updates. But They are trying so hard. It is very worn. But The beds were comfortable.
When the reviews say don’t stay there. Don't stay there. The pictures are BS!! Spend your money somewhere else. Everything was dirty. There was a staff member napping in our room. Everything was broke. Save your money!!
The Hotel is pretty dated and could use a renovation. It was OK , but not a place we would recommend, unless wanted a cheap quick overnight stay.
Roaches in room. Broken shower
Two live roaches in room. Very disgusted. Shower in bathroom was broken. Had to hold it with one hand to shower. Bath tub was dirty. Room had a lit a little things that needed attention.
The room looked to be recently painted, but nothing was fixed before they painted it. Most of the outlet covers leaned away from the wall, some outlet covers were not even the right ones (who needs a combo cover for a switch and outlets begins the TV.
The bed was hard and uncomfortable. The walls were thin and I had to sleep with the tv on so I couldn’t hear the people outside or in the next room.
The breakfast was muffins or waffles. No fruit and I didn’t see juice. Overall this was well below the standard I have for anything Wyndham owned