Room was clean and smelled nice, staff were friendly and helpful, hot tub was clean and not crowded!
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酒店回复: Thank you for your kind words. I am very happy to read the nice things that you have said not only about staff but also the property. We do hope that we have the opportunity to welcome you back again in the future.
4.0分
商务出差
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Staff was very good. Room is clean and very comfortable and the bed is very good. Complementary breakfast is basic but adequate. Only relatively small complaint is that despite the hotel being lightly populated, a loud couple (no fault of the hotel's) was placed in the next door room and were disturbing. Most probably, guests could have been spread out.
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酒店回复: Thank you for your feedback. We do look forward to reading what our guests have to say about us and how we are doing as a team. I do apologize that the guests next to you were loud. We do try to spread out guests especially when the hotel is not more than 50% booked. Though there are return guests that do request specific rooms. I do hope that we have another opportunity to welcome you back in the future and do have a bit more enjoyable evening.
4.0分
家庭亲子
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Staff were very welcome and friendly. Some of the rooms are a bit far from the main building and amenities, and the older rooms are a bit small and outdated, but you can tell they are doing work to update. Over all, it is a nice, quiet little hotel and we would definitely stay again!
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酒店回复: Hi Jessica, Thank you for taking time out of your day to answer our survey with a positive score. Your comments are important to us. Thank you for your feedback. We appreciate you choosing The Yankee for your stay. Yes, please visit us again soon. Have a wonderful week!!TheresaFront Desk
4.0分
其他
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Overall the yankee in is great, room good size, nice balcony, beds comfortable and clean, I like the shampoo & conditioner presentation, bathroom clean. Breakfast was good, I wish it was more variety of fruits. Front desk workers were just friendly, they answer & offered suggestions only if we asked. Not real engagement and cleaning crew was great. 👍
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酒店回复: Thank you for taking the time to provide such detailed feedback. We appreciate your visiting us, and we are very glad that you were satisfied with almost all of your experience here. I will certainly pass along your comment regarding engagement. You've provided an excellent reminder that we can always do better.
5.0分
家庭亲子
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This motel is an original from the 50's or 60's. I would not say it has been renovated, it has been updated and merticusly maintained over the years. The ambience is truly retro. In an instant I recognized this is a loved family owned property.
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酒店回复: Thank you very much for the feedback and ratings! We are very happy to hear you enjoyed the stay with us. We look forward to serving you again in the near future.
5.0分
其他
Love the place. I would love to see safety latches on the doors and prefer rooms with flooring over carpet.
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酒店回复: Good morning, Karen Thank you for taking the time to answer our survey. I'm happy to see that you enjoyed your stay with us.Your comments are important to us and do not go unnoticed. They will be seen by our management team.We appreciate you choosing The Yankee for your stay.Have a wonderful day!!
4.0分
情侣出游
Comfy, clean and hot shower. Great location and adequate breakfast. Loved the view from our room and the fireplace.
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酒店回复: Thank you for taking the time to provide your review. We look forward to welcoming you back again in the future
5.0分
其他
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Great stay-- would stay here again-- safe, nice welcome from Cameron at front desk, room was clean and cozy. Bed was very comfortable. Didn't have breakfast.
I usually stay in Pittsfield at a hotel that has given me a discount since March when my mother was put into a nursing home.
I normally try to come down twice a month from CNY--needless to say it is expensive for me..
Random question-- do you offer discounts?
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酒店回复: Thank you very much for the feedback and ratings! We are very happy to hear you enjoyed the stay with us. We look forward to serving you again in the near future.
5.0分
情侣出游
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The room was very clean and updated. The entire team place was recently updated and renovated - a real improvement from a year ago. The free breakfast was generous and varied, and the TV had 100 free channels. Friendly front desk and housekeeping staff. Only downside was the rooms could use some soundproofing. The people in the room above us were running across the floor and loudly opening and closing the sliding porch door repeatedly at night while we were trying to sleep. We stayed 2 nights in October and got very reasonable rates.
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酒店回复: Thank you very much for the feedback and ratings! We are very happy to hear you enjoyed the stay with us. We look forward to serving you again in the near future. I do apologize for the noisy neighbors
5.0分
其他
Friendly, helpful staff, clean rooms and clean overall. Small but clean gym. I would definitely stay again.
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酒店回复: Thank you very much for the feedback and ratings! We are very happy to hear you enjoyed the stay with us. We look forward to serving you again in the near future.
Room was clean and smelled nice, staff were friendly and helpful, hot tub was clean and not crowded!
Staff was very good. Room is clean and very comfortable and the bed is very good. Complementary breakfast is basic but adequate. Only relatively small complaint is that despite the hotel being lightly populated, a loud couple (no fault of the hotel's) was placed in the next door room and were disturbing. Most probably, guests could have been spread out.
Staff were very welcome and friendly. Some of the rooms are a bit far from the main building and amenities, and the older rooms are a bit small and outdated, but you can tell they are doing work to update. Over all, it is a nice, quiet little hotel and we would definitely stay again!
Overall the yankee in is great, room good size, nice balcony, beds comfortable and clean, I like the shampoo & conditioner presentation, bathroom clean. Breakfast was good, I wish it was more variety of fruits. Front desk workers were just friendly, they answer & offered suggestions only if we asked. Not real engagement and cleaning crew was great. 👍
This motel is an original from the 50's or 60's. I would not say it has been renovated, it has been updated and merticusly maintained over the years. The ambience is truly retro. In an instant I recognized this is a loved family owned property.
Love the place. I would love to see safety latches on the doors and prefer rooms with flooring over carpet.
Comfy, clean and hot shower. Great location and adequate breakfast. Loved the view from our room and the fireplace.
Great stay-- would stay here again-- safe, nice welcome from Cameron at front desk, room was clean and cozy. Bed was very comfortable. Didn't have breakfast.
I usually stay in Pittsfield at a hotel that has given me a discount since March when my mother was put into a nursing home.
I normally try to come down twice a month from CNY--needless to say it is expensive for me..
Random question-- do you offer discounts?
The room was very clean and updated. The entire team place was recently updated and renovated - a real improvement from a year ago. The free breakfast was generous and varied, and the TV had 100 free channels. Friendly front desk and housekeeping staff. Only downside was the rooms could use some soundproofing. The people in the room above us were running across the floor and loudly opening and closing the sliding porch door repeatedly at night while we were trying to sleep. We stayed 2 nights in October and got very reasonable rates.
Friendly, helpful staff, clean rooms and clean overall. Small but clean gym. I would definitely stay again.