The girl at the front desk was great but i could have slept on the floor and had the same sleep as that hard horrible mattress. Also i could not watch tv as there was no remote control to be found.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your visit did not meet expectations, and we appreciate you bringing these matters to our attention. Providing fresh and well-maintained amenities is very important to us. Your comments will be shared with the appropriate team to ensure improvements are made where needed. We are glad our associate was able to assist you quickly, and we appreciate your time in sharing your experience with us.Sincerely,Hotel Management
3.0分
其他
Some cleanliness issues. Bathroom specifically. Broken bulb / light cover in the stairwell gives this place a run-down feel.
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酒店回复: Dear Guest, Thank you for sharing your feedback. We appreciate your observations as they help us identify areas for continued improvement. Maintaining a comfortable and welcoming environment for our guests is very important, and your comments regarding specific areas have been shared with the appropriate team for attention. We are committed to providing a safe and pleasant stay, and your input allows us to make adjustments that enhance the overall experience. We value your perspective and hope to have the opportunity to provide a more seamless and enjoyable visit in the future.Sincerely,Hotel Management
3.0分
家庭亲子
The first room we were given had not been cleaned but we were provided a new one right away. Wish breakfast had more of a variety
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酒店回复: Dear Guest, Thank you for sharing your experience with us. We are pleased to know that our team was able to quickly assist in ensuring your comfort and satisfaction. Your comments regarding the breakfast options are appreciated and will be shared with our management team for consideration as we continually look for ways to enhance the guest experience. We value your feedback and look forward to welcoming you back for another pleasant and enjoyable stay.Sincerely,Hotel Management
1.0分
其他
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Big fight on the 2nd floor right below me. 2 hours of sleep all night. Police called. People outside all night yelling and drinking under canopy. Tin roof so sound bounce off. Can hear everything from 3rd floor
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酒店回复: Dear Michael, We are very sorry to hear about the disturbance you experienced during your visit. The situation you described is not acceptable and certainly not representative of the environment we strive to maintain. Your concerns have been shared with the management team to ensure that appropriate actions are taken to address noise and guest conduct. We truly regret the inconvenience this caused and appreciate your feedback, which helps us improve the overall guest experience. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Sincerely,Hotel Management
3.0分
家庭亲子
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The room was clean but it did not have a hairdryer or a blanket on the bed. There was also no bedding in the room for the sofa bed, and they didn’t have any pillows available at the front desk for the sofa bed. Breakfast was weak, basically just coffee, a muffin, granola bar or oatmeal. No juice or milk or fruit. The property also does not have a pool or hot tub. The website listed a pool as an amenity.
The room was clean and the price was less than most places, but not the best if you’re looking for more comfort.
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酒店回复: Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know you appreciated the cleanliness and value, and we sincerely apologize for the inconveniences you encountered during your stay. Your comments have been shared with our team to improve communication and better address guest needs. We are committed to improving, and we hope you’ll consider visiting again for a more seamless, comfortable experience.Sincerely,Hotel Management
3.0分
其他
The front desk was understaffed. Breakfast was terrible aside from the coffee there really wasn’t anything there to offer
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酒店回复: Dear Guest, Thank you for taking the time to share your thoughts about your recent stay. We sincerely apologize for the disappointment you experienced with the limited breakfast offerings and the wait at the front desk. Your feedback is important to us, and we’re working to strengthen both staffing and food service options to meet guest expectations better. We truly appreciate your understanding and hope to welcome you back for a more enjoyable visit in the future.Sincerely,Hotel Management
1.0分
家庭亲子
Too much noise from the road and hallway, walls were thin. Bed was uncomfortable and squeaked everytime I moved. Worst hotel stay.
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酒店回复: Dear Aji, We are very sorry to hear about the disruptions you experienced during your stay. Comfort and rest are important, and it is disappointing that the noise and bedding affected your visit. Your feedback regarding the room environment and sleep quality is taken seriously, and we will share it with our team to explore ways to improve. We sincerely regret that your experience did not meet expectations and appreciate you bringing these concerns to our attention. We hope you might consider giving us another opportunity in the future for a more restful stay.Sincerely,Hotel Management
1.0分
其他
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The breakfast options were extremely limited: prepackaged muffins, sugary instant oatmeal or sugary cereal bar. Dogs are allowed in the rooms. The 3 nights we stayed we encountered dogs barking loudly. If you are going to allow dogs, you should have a floor where rooms at one end are dedicated to pets. Considering I paid $698. for 3 nights, I would have expected better. Very disappointed.
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酒店回复: Dear Dorothy, Thank you for taking the time to share your experience. We sincerely apologize for the disappointment you felt during your stay. Your comments regarding the morning offerings and the disturbance caused by pets have been shared with our management team. We understand how important a peaceful and comfortable environment is to our guests. Your feedback is greatly appreciated and will help us explore ways to enhance the overall quality of future stays.Sincerely,Hotel Management
3.0分
其他
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Room was clean. That’s really the only good thing about it. Says free breakfast but there was nothing. It was more like snacks. So if one of the reason you are trying to stay here cause of free breakfast keep looking. Also I was told that you can get a later check out at noon with out being charged. I asked for a noon check they said ok. Day comes they are knocking at my door telling me I have til 11:30 to check out before they charge me a late fee. They tell you one thing and don’t stand on that. But room was clean bed was ok not the greatest but wasn’t the worst.
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酒店回复: Dear Phil, Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and comfortable. We apologize for any confusion regarding our complimentary grab-and-go breakfast and the check-out time, as we understand how important clear communication is for our guests. Your comments have been shared with our team to help improve these areas. We appreciate your input and hope you will consider giving us another opportunity in the future to provide a more seamless and enjoyable stay.Sincerely,Hotel Management
这酒店很适合家庭入住，有额外的空间和厨房区域。员工服务态度非常好。设施有点旧了，需要翻新一下，但价格合理，所以我们肯定会再来。
The girl at the front desk was great but i could have slept on the floor and had the same sleep as that hard horrible mattress. Also i could not watch tv as there was no remote control to be found.
Some cleanliness issues. Bathroom specifically. Broken bulb / light cover in the stairwell gives this place a run-down feel.
The first room we were given had not been cleaned but we were provided a new one right away. Wish breakfast had more of a variety
Big fight on the 2nd floor right below me. 2 hours of sleep all night. Police called. People outside all night yelling and drinking under canopy. Tin roof so sound bounce off. Can hear everything from 3rd floor
The room was clean but it did not have a hairdryer or a blanket on the bed. There was also no bedding in the room for the sofa bed, and they didn’t have any pillows available at the front desk for the sofa bed. Breakfast was weak, basically just coffee, a muffin, granola bar or oatmeal. No juice or milk or fruit. The property also does not have a pool or hot tub. The website listed a pool as an amenity.
The room was clean and the price was less than most places, but not the best if you’re looking for more comfort.
The front desk was understaffed. Breakfast was terrible aside from the coffee there really wasn’t anything there to offer
Too much noise from the road and hallway, walls were thin. Bed was uncomfortable and squeaked everytime I moved. Worst hotel stay.
The breakfast options were extremely limited: prepackaged muffins, sugary instant oatmeal or sugary cereal bar. Dogs are allowed in the rooms. The 3 nights we stayed we encountered dogs barking loudly. If you are going to allow dogs, you should have a floor where rooms at one end are dedicated to pets. Considering I paid $698. for 3 nights, I would have expected better. Very disappointed.
Room was clean. That’s really the only good thing about it. Says free breakfast but there was nothing. It was more like snacks. So if one of the reason you are trying to stay here cause of free breakfast keep looking. Also I was told that you can get a later check out at noon with out being charged. I asked for a noon check they said ok. Day comes they are knocking at my door telling me I have til 11:30 to check out before they charge me a late fee. They tell you one thing and don’t stand on that. But room was clean bed was ok not the greatest but wasn’t the worst.