酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
3.0分
其他
You get what you pay for..ceiling creaked everytime someone above me walked across the room..paint is pealing on the walls.
酒店回复: We appreciate your feedback
2.0分
其他
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Property was worn , well that is ok TV did not work and was not properly hooked up Remote had no back and did not work anyway., Refridgerator was on 3 legs and did not cool anything , it took proping up with a sign from the desk to run and took 2 days to freeze a cooler pack. We could not put cola in it as it was warm.
Candy left from another guest in the desk drawer, NO toilet paper role holder at all The desk got one from her apt and gave it to us.
Light bulb gone from one lamp and they did not replace it . @ people in this room but only 1 bath towel and 1 rug. it took a full day to get 2 washcloths and another towel. Then I gave one of mine to my neighbor as she got none.
I swear the only thing I had satisfaction in was the heater worked well. I will not ever stay at another Travelodge
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酒店回复: Thank you for your feedback, we will certainly be speaking with our Maintenance Team, to address all issues mentioned.
4.0分
家庭亲子
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The property was sufficient for the cost. The only thing is the smoke detector's battery was weak and chirped. I took it to the front desk for them to deal with it. I don't believe it was returned during my stay. The staff was very courteous. I would recommend this hotel to a friend.
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酒店回复: Thank you for your feedback, we will certainly make any and all necessary repairs to the room you stayed in.
3.0分
其他
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The staff were friendly and helpful, but the hotel was shabby and the room was in poor repair and poorly furnished. It was a non smoking room but smelled of cigarette smoke. It had one bath towel and one hand towel only. The bathroom had no towel hangers, hooks or racks. The bed had only a sheet and very thin bedspread. Several fixtures in the room appeared to have been removed; one opening in a removed wall fixture was plugged with a rag. The room did not have coffee service or even plastic water cups.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
2.0分
其他
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Only had 1 towel for 4 people, front desk said they didn't have any and I should go ask the hotel next door. Comforters were stained. Mini fridge was broken. TV didn't allow us to change channels.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced. We take your comments seriously and are actively working to improve our services and facilities to ensure a better experience for all our guests. We hope you’ll consider giving us another opportunity to provide you with a much more comfortable and enjoyable stay in the future.
他们都是好人，拼命工作把它清理干净。
这个地方和我想象中花这个钱能住到的差不多。酒店就在主路旁边，晚上能听到窗外车来车往的声音。早餐是标准的欧陆式早餐。这里就是一个可以住的地方，仅此而已。
体验不佳
第一晚开了12个小时的车，很累。入住时询问早餐时间，但食物没有送来。前台服务员（没有标签或制服）说，我去了房间，打开电视，但电视没有连接线。进出房间试了四次，他们终于打开了电视。房间看起来很干净，但两张床的床垫衬垫都露了出来。用过的马桶。哇，它松了，还摇来晃去。我需要好好睡一觉。第二天早上，房间的视野更开阔了。预订单上没有冰箱或咖啡机。而且，房间是两个成人住的，只有一条浴巾和一条手巾。这还好，因为只有我一个人住，住了三个晚上。打开微波炉，里面有缺口和剥落。健康隐患？？？发现烟雾探测器不见了，电线从墙上垂下来。然后我又看了看浴室，发现纸巾架是空的，厕纸架也没有挂杆。
周五、周六和周日入住，每天都没有清洁服务。
避开这个地方。
首先，我要说一下，我们入住时前台的那位年轻女士真是太棒了。态度很好，而且乐于助人。
房间不太好。一张床的腿断了，用木板撑着。两张床的床单和毯子上都有污渍。一张床的床单上还有血迹。地毯上满是污渍，令人作呕。浴室很脏。这地方快要倒塌了。绝对不值我们付的价钱。
房间和酒店都非常破旧肮脏。我们不得不取消预订，改住另一家酒店。
You get what you pay for..ceiling creaked everytime someone above me walked across the room..paint is pealing on the walls.
Property was worn , well that is ok TV did not work and was not properly hooked up Remote had no back and did not work anyway., Refridgerator was on 3 legs and did not cool anything , it took proping up with a sign from the desk to run and took 2 days to freeze a cooler pack. We could not put cola in it as it was warm.
Candy left from another guest in the desk drawer, NO toilet paper role holder at all The desk got one from her apt and gave it to us.
Light bulb gone from one lamp and they did not replace it . @ people in this room but only 1 bath towel and 1 rug. it took a full day to get 2 washcloths and another towel. Then I gave one of mine to my neighbor as she got none.
I swear the only thing I had satisfaction in was the heater worked well. I will not ever stay at another Travelodge
The property was sufficient for the cost. The only thing is the smoke detector's battery was weak and chirped. I took it to the front desk for them to deal with it. I don't believe it was returned during my stay. The staff was very courteous. I would recommend this hotel to a friend.
The staff were friendly and helpful, but the hotel was shabby and the room was in poor repair and poorly furnished. It was a non smoking room but smelled of cigarette smoke. It had one bath towel and one hand towel only. The bathroom had no towel hangers, hooks or racks. The bed had only a sheet and very thin bedspread. Several fixtures in the room appeared to have been removed; one opening in a removed wall fixture was plugged with a rag. The room did not have coffee service or even plastic water cups.
Only had 1 towel for 4 people, front desk said they didn't have any and I should go ask the hotel next door. Comforters were stained. Mini fridge was broken. TV didn't allow us to change channels.