酒店回复: Hello Jessica Lizbeth,Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra saber que disfrutaste de tu estancia. Tu satisfacción es muy importante para nosotros y esperamos que tu próximo viaje sea igual de placentero. Si deseas compartir más sobre tu visita, no dudes en hacerlo.
3.0分
家庭亲子
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Pool was covered. Room 116 smelled and my mother had some bites on her legs, lobby was covered in towels by the window, where it leaks, breakfast was ok but needs bacon or sausage. Appreciate our early check in. Thank You
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酒店回复: Hello Teresa,Thank you for taking the time to share your experience. We’re glad you appreciated the early check-in. Your feedback regarding the pool, room conditions, and breakfast options will be noted, as we continuously strive to improve our guests' experiences. We hope you’ll consider staying with us again in the future, as we aim to provide an even better stay next time.
2.0分
其他
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The room & bathroom had not been clean! Only one wash cloth & only one hand towel for 3 people to use! Ran out of toilet paper!!! No Kleenex in the Kleenex dispenser or bix in the room!!! Our room was updated & could have been nice, but so very dirty! Not worth $139. at all!!
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酒店回复: Hello Donna, Thank you for your feedback regarding your recent stay. We take your comments about cleanliness and amenities seriously and will share your experience with our housekeeping team to ensure they are addressed. We strive to provide a comfortable environment for our guests, and your insights are valuable to us as we work towards improvement. Your experience is important, and we appreciate you bringing this to our attention.
2.0分
其他
Bathroom had paint drops on the floor, the baseboards and corners were dirty and workmanship was shoddy.
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酒店回复: Hello Gina,Thank you for your feedback. We value your comments regarding the cleanliness and upkeep of the bathroom. Your insights are important as they help us evaluate our services and ensure we meet our guests' expectations. We appreciate you bringing this to our attention, and we will continue to work on enhancing the overall guest experience.
4.0分
情侣出游
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Friendly staff, Pet-friendly, and clean room! All I really need for a 1 or 2 night stay, but I imagine I would be comfortable for a longer stay, since so many construction workers stay for weeks.
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酒店回复: Hello adriana,Thank you for sharing your positive experience! We're glad to hear that you found our staff friendly and enjoyed our pet-friendly environment. It’s wonderful to know that our clean rooms contributed to your comfort during your stay. We hope to welcome you back for another visit, whether for a short or longer stay, as it sounds like you would feel right at home here!
3.0分
其他
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Quality of the room and grounds disappointing
The staff was friendly and amazing, but the rooms are not in great repair. Grounds were also not well maintained. Would be ok for a quick overnight sleep - but not at the price listed.
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酒店回复: Hello Gretchen,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you appreciated our friendly staff. Your comments about the room condition and grounds maintenance are valuable and will be shared with the management team for their review. We strive to improve and provide a better experience for future guests and appreciate your insights. We hope to have the opportunity to serve you again in the future.
5.0分
其他
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AUGUST 2ND VISIT.
I was actually surprised that our room was nice. Looks like it had been recently upgraded a few months back. But the property outside and in lobby really need upgrading. If not for my room I would have left. The pool area was very dirty. Weeds needed to be pulled. Crack everywhere. Just old and dingy. I cannot say enough nice things about the staff. Breakfast was really good and attendant was super nice. Front desk to housekeepers were extremely nice as well. I would stay again.
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酒店回复: Hello Judith,Thank you for sharing your feedback. We are glad to hear you enjoyed your room and found the staff to be friendly and accommodating. Your comments regarding the property and pool area have been noted, and we appreciate your input as it helps us understand our guests' experiences. We are pleased to know you would consider staying with us again in the future, and we hope your next visit will be even more enjoyable.
2.0分
其他
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There was a fight ouside our room ar 2am. People were walking around being loud all night. I could here the conversation of the room next to us as if they were standing in my room.
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酒店回复: Hello Gabriel,We appreciate your feedback regarding the noise disturbances you experienced during your stay. Your comfort is important to us, and we take such comments seriously as they help us improve our guest experience. Please know that we strive to maintain a peaceful environment for all guests. We hope you will consider staying with us again in the future for a more enjoyable experience.
3.0分
其他
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Property seems to be in transition phase under, possibly, a new owner. Trash in parking lot and overflowing from outside bins. No dumpster seen. Older woman who set up a great breakfast room, in years past, never came in. Microwave smoked and sparked. Improper outlets for microwave and fridge. Use one, or the other, only.
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酒店回复: Hello Miles,Thank you for sharing your observations regarding your recent stay. We appreciate your feedback as it helps us understand areas that may need attention. The team is continuously working to enhance the guest experience, and your comments regarding the breakfast service and facilities will be taken into consideration for future improvements. We hope your next visit will showcase the positive changes we are striving to implement throughout the property.
1.0分
家庭亲子
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website advertisement was deceiving In person, property was not acceptable for family. Unclean and bugs was on the floor and viewed several rooms. Was very disappointed.
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酒店回复: Hello Quentin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
一切都很好
Pool was covered. Room 116 smelled and my mother had some bites on her legs, lobby was covered in towels by the window, where it leaks, breakfast was ok but needs bacon or sausage. Appreciate our early check in. Thank You
The room & bathroom had not been clean! Only one wash cloth & only one hand towel for 3 people to use! Ran out of toilet paper!!! No Kleenex in the Kleenex dispenser or bix in the room!!! Our room was updated & could have been nice, but so very dirty! Not worth $139. at all!!
Bathroom had paint drops on the floor, the baseboards and corners were dirty and workmanship was shoddy.
Friendly staff, Pet-friendly, and clean room! All I really need for a 1 or 2 night stay, but I imagine I would be comfortable for a longer stay, since so many construction workers stay for weeks.
Quality of the room and grounds disappointing
The staff was friendly and amazing, but the rooms are not in great repair. Grounds were also not well maintained. Would be ok for a quick overnight sleep - but not at the price listed.
AUGUST 2ND VISIT.
I was actually surprised that our room was nice. Looks like it had been recently upgraded a few months back. But the property outside and in lobby really need upgrading. If not for my room I would have left. The pool area was very dirty. Weeds needed to be pulled. Crack everywhere. Just old and dingy. I cannot say enough nice things about the staff. Breakfast was really good and attendant was super nice. Front desk to housekeepers were extremely nice as well. I would stay again.
There was a fight ouside our room ar 2am. People were walking around being loud all night. I could here the conversation of the room next to us as if they were standing in my room.
Property seems to be in transition phase under, possibly, a new owner. Trash in parking lot and overflowing from outside bins. No dumpster seen. Older woman who set up a great breakfast room, in years past, never came in. Microwave smoked and sparked. Improper outlets for microwave and fridge. Use one, or the other, only.
website advertisement was deceiving In person, property was not acceptable for family. Unclean and bugs was on the floor and viewed several rooms. Was very disappointed.