The room was clean but the faucet to the shower was hard to use because it was missing a piece to turn it off and on correctly. We asked for additional pillows and they said they didn't have extra even though 1/2 of their rooms were not occupied.
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酒店回复: Thank you for sharing your feedback. I’m glad you found the room clean, but I apologize for the inconvenience with the shower faucet and the difficulty in getting extra pillows. At the time of your stay, we were at full capacity, which limited our ability to provide additional pillows, though I understand how disappointing that must have been. We’ll be addressing the faucet issue promptly and reviewing how we can better meet guest requests in the future. We appreciate your comments and hope to have the chance to serve you better next time.
3.0分
其他
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1 night stay.
The room was fairly clean, beds were comfortable. No breakfast, blow dryer didn’t work, tv remote didn’t work even after saying something to someone at the office.
& the door was missing the top lock. We have a toddler and would have really appreciated that lock being there bc he can open doors. Other than that the pool was nice. No other major complaints. We didn’t let anything bother us to bad since we was only there a night but for $93/ night i had higher expectations
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酒店回复: Thank you for taking the time to share your feedback. I’m glad to hear you found the room clean, the beds comfortable, and enjoyed the pool. I do apologize for the issues you mentioned with the hair dryer, TV remote, and door lock. Your concerns are very important, especially regarding safety, and we will be addressing them right away. We appreciate your honest feedback, as it helps us improve, and we hope to have the chance to provide you with a better experience in the future.
4.0分
其他
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Not too noisy
The room was very clean and not too uncomfortable. Very good bed and not too hard. Nice quiet atmosphere and no loud late noise. The service desk was not very friendly and seemed uneasy in checking me in and out. Need to be more friendly to people checking in.
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酒店回复: Thank you for your feedback. I’m happy to hear you enjoyed the clean room, comfortable bed, and quiet atmosphere. I’m sorry, however, that your experience at the front desk did not feel as welcoming as it should have been. Providing friendly service is very important to us, and I’ll be sharing your comments with the team so we can improve. We appreciate you staying with us and hope to have the chance to serve you better in the future.
3.0分
其他
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Funeral Trip
They only served coffee, no breakfast. Something upset my allergies big time. I don't know what, but every time I laid down my sinuses would close-up, swell, etc. However, the price was affordable!
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酒店回复: Thank you for sharing your feedback. I’m glad you found our rates affordable, though I’m sorry to hear about the allergy issues you experienced during your stay. We only offer coffee in the mornings, but I understand how important it is to have a comfortable and worry-free environment. We’ll look into possible causes and do our best to improve. We appreciate your comments and hope you’ll consider giving us another opportunity in the future.
4.0分
商务出差
Pool was closed at end of September. Parking with a trailer was limited.
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酒店回复: Thank you for your feedback. We’re sorry for the inconvenience with the pool closure and limited trailer parking, and we appreciate you sharing this with us.
3.0分
其他
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Run down but average
Check in was good. Motel is just run down. Room had new flooring but nothing else was updated. Limited choices in the area so it was the best choice.
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酒店回复: Thank you for your feedback. We’re glad check-in went smoothly and appreciate your note on the updates. More improvements are on the way, and we hope to welcome you back soon!
4.0分
其他
Very friendly front desk and room crew. Very helpful, I’ll definitely be back on a return visit.
Rooms are cleajn and comfortable. Well supplied.
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酒店回复: Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found our team friendly and helpful. We look forward to welcoming you back on your next visit!
5.0分
情侣出游
Was good for what we needed and probably the best option in town
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酒店回复: Thank you for your kind words. We’re glad to hear we were able to meet your needs and that you found us to be a good option in town. We appreciate you choosing to stay with us and hope to welcome you again.
2.0分
商务出差
Smelled bad, toilet wasn’t bolted to the floor. Towels had stains on them.
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酒店回复: We’re sorry to hear about your experience. This is not the standard we aim for, and we’re addressing these issues immediately. Thank you for bringing them to our attention.
1.0分
商务出差
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2 OF MY CREWS REFUSED TO STAY SAID IT SMELLED LIKE CAT PEE IN ROOMS DOORS ROTTEN AND STAFF WAS VERY UNFRIENDLY. SMELLED OF MOLD AND HAD WATER DAMAGE ON WALLS AND ROOF. LIGHT SOCKETS NO COVER.
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酒店回复: We sincerely apologize for your crew’s experience. Due to the recent very high humidity, some rooms may have felt damp, which could have contributed to an unpleasant odor. We are actively working on solutions to address this issue.We also apologize for the uncovered light sockets. This was an oversight and will be corrected immediately. If these concerns had been mentioned to the front desk, we would have done everything possible to correct the issues. We appreciate your feedback and will continue making improvements.
The room was clean but the faucet to the shower was hard to use because it was missing a piece to turn it off and on correctly. We asked for additional pillows and they said they didn't have extra even though 1/2 of their rooms were not occupied.
1 night stay.
The room was fairly clean, beds were comfortable. No breakfast, blow dryer didn’t work, tv remote didn’t work even after saying something to someone at the office.
& the door was missing the top lock. We have a toddler and would have really appreciated that lock being there bc he can open doors. Other than that the pool was nice. No other major complaints. We didn’t let anything bother us to bad since we was only there a night but for $93/ night i had higher expectations
Not too noisy
The room was very clean and not too uncomfortable. Very good bed and not too hard. Nice quiet atmosphere and no loud late noise. The service desk was not very friendly and seemed uneasy in checking me in and out. Need to be more friendly to people checking in.
Funeral Trip
They only served coffee, no breakfast. Something upset my allergies big time. I don't know what, but every time I laid down my sinuses would close-up, swell, etc. However, the price was affordable!
Pool was closed at end of September. Parking with a trailer was limited.
Run down but average
Check in was good. Motel is just run down. Room had new flooring but nothing else was updated. Limited choices in the area so it was the best choice.
Very friendly front desk and room crew. Very helpful, I’ll definitely be back on a return visit.
Rooms are cleajn and comfortable. Well supplied.
Was good for what we needed and probably the best option in town
Smelled bad, toilet wasn’t bolted to the floor. Towels had stains on them.
2 OF MY CREWS REFUSED TO STAY SAID IT SMELLED LIKE CAT PEE IN ROOMS DOORS ROTTEN AND STAFF WAS VERY UNFRIENDLY. SMELLED OF MOLD AND HAD WATER DAMAGE ON WALLS AND ROOF. LIGHT SOCKETS NO COVER.