酒店回复: Dear Brian,Thank you for taking the time to leave us feedback. We are disheartened to read that we were unable to meet all of your expectations. We can assure you that we are dedicated to the safety of our guests. What you described is not typical of our high standards, and we will be sure to share your feedback with our team. Please know that should you decide to visit us again, we will show you an experience that will not disappoint.
5.0分
家庭亲子
原文
翻译提供方：Google
物超所值。微波炉、冰箱和空调都运行良好。附近轻轨的噪音很小。晚上睡得很安静。床很舒服。
酒店回复: Thanks for staying with us. We appreciate your feedback!
2.0分
其他
原文
翻译提供方：Google
隔壁邻居在凌晨 4 点吵醒了我，说话等等。
酒店回复: Thanks for staying with us. We appreciate your feedback.
1.0分
其他
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Booked six nights, left after one. We chose this hotel last minute after my mother’s death and prepaid for a king suite with a jetted tub. Affordable, but not worth it.
Exterior looks nothing like the photos—beige and worn, not white—and it’s right next to train tracks. Inside was nicer than expected, but within 10 minutes I found a baggie of crystal meth next to the bed. I brought it to the front desk; the clerk looked shocked, said they’d “talk to housekeeping,” and that was the end of it.
Other issues: met a drunk man in the hallway at 5pm, no “Do Not Disturb” sign in the room, housekeeping is REQUIRED every couple days, tiny TV mounted too high to watch, awkward tub you can’t recline in, bathroom blinds that leave a chest-high gap facing the parking lot.
Worst of all, the Wi-Fi was unusable. Took 7 minutes to send a text; speed test showed 0.26 Mbps download. I planned to work remotely but couldn’t. Combined with safety concerns, it was a dealbreaker.
We checked out after one night. The room itself wasn’t filthy, but *****, security issues, and no internet make this place a hard no.
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酒店回复: We're sorry you had an unfortunate experience - we'll work hard to fix these issues. Thank you for the feedback!
4.0分
商务出差
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Our stay was average, we did have a comfortable bed. As a business traveler I felt room was not that adaptable for work purposes, work desk had no useable outlets for my electronic equipment, lighting was not so good, the room was just average. I assume for the price, was okay. I would recommend upgrade to room to make more attractive to business travelers. People would pay the higher rate if needed if the amenities were available. Overall our stay was adequate.
酒店回复: Thanks for staying with us. We appreciate your feedback.
4.0分
其他
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A Very Pleasant Surprise
Honestly... I don't understand the "bad" reviews. This is actual a nice place ... kind of the "best kept secret". Sure ... it is dated ... but trying to be updated as they go. (When was the last time you were in a granite tiled shower.) A HEATED POOL" ... WOW ... good hot tub to sit in and go between the two. Rooms were clean / orderly. All in all ... a nice place (especially for the price in the area).
酒店回复: Thanks for staying with us. We appreciate your feedback!
4.0分
家庭亲子
Good value for the money but it’s next to train tracks and a little old. Beds were comfortable.
酒店回复: Thank you for your feedback. We will be addressing your concerns.
5.0分
商务出差
Very good stay as usual. We’ll continue to book this place when needed for work.
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酒店回复: Thank you for the feedback! We look forward to your next stay with us.
性价比还不错，但我拍了很多照片，拍到房间内糟糕的环境：强化木地板翘起剥落，大片区域污渍斑驳，浴室水龙头把手漏水，热水浴缸喷头坏了，尽管工作人员说热水浴缸可以用。我跟前台反映过两次，但他们只是耸耸肩，好像在说“我们还能说什么呢，我们只在这里工作”。
不是最干净的，床也很便宜！房间很吵！酒店位于立交桥和高速公路匝道之间，因此交通噪音很大。还有火车轨道！
吵闹的邻居们一直开着电视直到凌晨 2 点！
早餐是半个松饼、葡萄干品牌或 Frosted Flakes。淡橙汁和还可以的咖啡。
登记入住的工作人员和夜班工作人员非常友好和礼貌！
虽然价格昂贵，但位置并不理想，经常有过路者闲逛，停车场玻璃破碎，没有安全停车位，汽车很容易被盗，淋浴旋钮不正确而且会脱落，难以调节水量，浴帘尺寸不合适，早餐选择非常有限。
物超所值。微波炉、冰箱和空调都运行良好。附近轻轨的噪音很小。晚上睡得很安静。床很舒服。
隔壁邻居在凌晨 4 点吵醒了我，说话等等。
Booked six nights, left after one. We chose this hotel last minute after my mother’s death and prepaid for a king suite with a jetted tub. Affordable, but not worth it.
Exterior looks nothing like the photos—beige and worn, not white—and it’s right next to train tracks. Inside was nicer than expected, but within 10 minutes I found a baggie of crystal meth next to the bed. I brought it to the front desk; the clerk looked shocked, said they’d “talk to housekeeping,” and that was the end of it.
Other issues: met a drunk man in the hallway at 5pm, no “Do Not Disturb” sign in the room, housekeeping is REQUIRED every couple days, tiny TV mounted too high to watch, awkward tub you can’t recline in, bathroom blinds that leave a chest-high gap facing the parking lot.
Worst of all, the Wi-Fi was unusable. Took 7 minutes to send a text; speed test showed 0.26 Mbps download. I planned to work remotely but couldn’t. Combined with safety concerns, it was a dealbreaker.
We checked out after one night. The room itself wasn’t filthy, but *****, security issues, and no internet make this place a hard no.
Our stay was average, we did have a comfortable bed. As a business traveler I felt room was not that adaptable for work purposes, work desk had no useable outlets for my electronic equipment, lighting was not so good, the room was just average. I assume for the price, was okay. I would recommend upgrade to room to make more attractive to business travelers. People would pay the higher rate if needed if the amenities were available. Overall our stay was adequate.
A Very Pleasant Surprise
Honestly... I don't understand the "bad" reviews. This is actual a nice place ... kind of the "best kept secret". Sure ... it is dated ... but trying to be updated as they go. (When was the last time you were in a granite tiled shower.) A HEATED POOL" ... WOW ... good hot tub to sit in and go between the two. Rooms were clean / orderly. All in all ... a nice place (especially for the price in the area).
Good value for the money but it’s next to train tracks and a little old. Beds were comfortable.
Very good stay as usual. We’ll continue to book this place when needed for work.