酒店回复: Eglis, obrigado por escolher o Hyatt Place Atlanta Norcross Peachtree. A equipe está muito feliz com sua excelente experiência e espera recebê-lo novamente em breve.
2.0分
家庭亲子
As soon as we entered the room we were overwhelmed with a sour smell, stained furniture, and a toilet that wasn’t fixed to the ground.
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酒店回复: Jordan, thank you for sharing your thoughts. The team takes your feedback seriously and aims to provide a better environment for all guests. Your experience with room conditions is being looked into, and your comments help identify areas for improvement.
2.0分
其他
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There was something on my top blanket and sheet that looked very nasty. The door to the pool was broken. I saw a golden retriever go in with a man into the kitchen area towards the end of breakfast time. Definitely not a service dog. You had to pay for parking in their tiny lot🙄 This place needs some updating and a manager who can get things running cleanly.
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酒店回复: Sheena, thank you for sharing your feedback. The team takes cleanliness and comfort seriously, and your comments about the guest areas, amenities, and parking have been noted. The colleagues work to maintain high standards, and your input will be shared internally for review.
1.0分
家庭亲子
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I checked in my room at 8:30 pm left for dinner returned at 11:20 to find my room door open, all of my things ransacked, money and personal items missing. The hotel was no help, no cameras, and the door was not broken!! Someone used a key to access my room. Police were called unfortunately nothing could be done. I was forced to find another place to stay at 1am. 0/10 would not recommend
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酒店回复: Jennifer, thank you for sharing your experience. Security and guest satisfaction are taken very seriously, and it is concerning to hear about the situation you described. The team strives to address all guest concerns promptly and will use your feedback as a reference to further improve procedures and communication. Please know that we are still investigating the situation.
5.0分
其他
Staff was great. Hotel is nearing the point of needing s remodel…but it was clean and then people were great.
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酒店回复: Shawn, the team is thrilled you enjoyed your stay at Hyatt Place Atlanta Norcross Peachtree. It’s wonderful to hear that our colleagues made a positive impression and you appreciated the cleanliness. We hope to welcome you back soon.
酒店干净，前台服务不错，态度很好，早餐也挺好吃的，但是停车要付钱，这个有点坑。 附近有超市吃的还可以。
我每次来亚特兰大出差都住这里。房间很大很干净，地理位置也很好。
环境优美，交通方便，早餐可口。
还行，一般，飓风
环境很棒的
伟大的
As soon as we entered the room we were overwhelmed with a sour smell, stained furniture, and a toilet that wasn’t fixed to the ground.
There was something on my top blanket and sheet that looked very nasty. The door to the pool was broken. I saw a golden retriever go in with a man into the kitchen area towards the end of breakfast time. Definitely not a service dog. You had to pay for parking in their tiny lot🙄 This place needs some updating and a manager who can get things running cleanly.
I checked in my room at 8:30 pm left for dinner returned at 11:20 to find my room door open, all of my things ransacked, money and personal items missing. The hotel was no help, no cameras, and the door was not broken!! Someone used a key to access my room. Police were called unfortunately nothing could be done. I was forced to find another place to stay at 1am. 0/10 would not recommend
Staff was great. Hotel is nearing the point of needing s remodel…but it was clean and then people were great.