酒店回复: Hello William, We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with our housekeeping team for further improvement. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方：Google
没有热水
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酒店回复: Hello Ian,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address this matter internally. Please feel free to reach out to our management team with any further concerns you may have. Thank you for bringing this to our attention.
1.0分
商务出差
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Would definitely not recommend staying here. I stayed here for the price and I should’ve just paid more to stay somewhere else. I even checked out early and they REFUSED to give me a refund for the days I didn’t stay! If you do stay here be prepared. Floors were awfully dirty, even the non smoking rooms smell like smoke. DON’T STAY HERE!
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酒店回复: Hello Johnny, Thank you for sharing your feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations. Cleanliness and comfort are top priorities for us, and we appreciate you bringing these matters to our attention. Your comments will be reviewed for future improvements, and we hope you find a more suitable accommodation on your next trip. Thank you again for your input.
5.0分
情侣出游
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Love staying here safe and convenient for us wish we could have more to stay frequentl staff are polite and honest I lost something important and they hung on it for me not even if or when that I would be back
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酒店回复: Hello johnny, Thank you for sharing your positive experience with us. We're delighted to hear that you felt safe and found our staff to be polite and honest. It’s great to know that your lost item was taken care of; our team is dedicated to assisting our guests. We hope to welcome you back in the future when your travels bring you this way again. Your support means a lot to us!
1.0分
其他
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I checked and immediately seen and smelled mold on the lamp shades. Checked out that same night, within the hour and they refused to answer the ******* agent’s phone call in order to issue a refund. The door wouldn’t shut and lock unless slammed multiple times
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酒店回复: Hello Courtney, Thank you for sharing your feedback regarding your recent stay. We take cleanliness very seriously, and your comments about the lamp shades will be addressed with our housekeeping team to ensure it meets our standards. Regarding the door issue, we appreciate you bringing this to our attention; maintenance will investigate this matter further. Your experience is important to us, and your feedback will help us improve our services in the future.
1.0分
其他
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Nastiness
I checked in the room. The room was dirty, but after driving all day and being tired. I decided on a shower. The towels were dirty. I requested clean towels to take a shower. Again the bathroom could've use a cleaning. When trying to relax, I noticed a stank smell I looked around and found days old food and trash. This was a serious health hazard that should have been addressed. When I addressed with the front desk. The attendant stated that the I was lying that the garbage didn't come from the room. Who the hell travels around with nasty rotted food to plant in a hotel. Side note someone appeared to also be arguing with him later on over the same type of dirty thing.
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酒店回复: Hello Manuel,Thank you for your feedback. We take cleanliness seriously and strive to maintain high standards throughout the hotel. Your experience is certainly not reflective of the level of service we aim to provide. We appreciate your comments regarding the room condition and hygiene, as they help us better understand areas for improvement. Please feel free to reach out to our management team directly to discuss your concerns further.
1.0分
其他
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Bathroom amenities rusted, bathtub faucet did not work properly. TV would not work stuck on wrong input. NON-SMOKING room with cigarette burns on mattress cover and bed spread...not at all as describe or pictures detailed. Horrible experience!!
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酒店回复: Hello Richard,Thank you for sharing your feedback regarding your recent stay. We take guest concerns seriously and appreciate your input on the condition of the room and its amenities. Your comments will be relayed to our management team for review. We strive to provide all our guests with a pleasant experience, and your feedback is invaluable in helping us enhance our services in the future. Thank you again for taking the time to share your thoughts.
1.0分
商务出差
The property lists multiple amenities on the ******* website of which it had none. Very disappointing.
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酒店回复: Hello Jesse, Thank you for sharing your feedback. We strive to provide accurate information regarding our amenities, and we appreciate your insights. Your comments will help us review our listings to ensure they reflect our offerings more accurately. We value your opinions and hope you consider staying with us again in the future for a better experience.
3.0分
家庭亲子
The room was much better than the exterior of the building led us to dread. All in all was good for the price we paid. Would probably stay again for the price.
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酒店回复: Hello Monty,Thank you for sharing your feedback. We are glad to hear that you enjoyed the comfort of your room and found it to be a good value. Your comments about the exterior will be shared with the appropriate team. We hope to welcome you back on your next visit, and we appreciate you considering staying with us again for the price.
酒店的设施和装修都很老旧了，短时间可以将就一下，前台是印度小哥。不提供早餐，床垫很舒服，可以说很软很宣。没有提供矿泉水，我去便利店自己买的加得乐。
清洁工作很糟糕
没有热水
Would definitely not recommend staying here. I stayed here for the price and I should’ve just paid more to stay somewhere else. I even checked out early and they REFUSED to give me a refund for the days I didn’t stay! If you do stay here be prepared. Floors were awfully dirty, even the non smoking rooms smell like smoke. DON’T STAY HERE!
Love staying here safe and convenient for us wish we could have more to stay frequentl staff are polite and honest I lost something important and they hung on it for me not even if or when that I would be back
I checked and immediately seen and smelled mold on the lamp shades. Checked out that same night, within the hour and they refused to answer the ******* agent’s phone call in order to issue a refund. The door wouldn’t shut and lock unless slammed multiple times
Nastiness
I checked in the room. The room was dirty, but after driving all day and being tired. I decided on a shower. The towels were dirty. I requested clean towels to take a shower. Again the bathroom could've use a cleaning. When trying to relax, I noticed a stank smell I looked around and found days old food and trash. This was a serious health hazard that should have been addressed. When I addressed with the front desk. The attendant stated that the I was lying that the garbage didn't come from the room. Who the hell travels around with nasty rotted food to plant in a hotel. Side note someone appeared to also be arguing with him later on over the same type of dirty thing.
Bathroom amenities rusted, bathtub faucet did not work properly. TV would not work stuck on wrong input. NON-SMOKING room with cigarette burns on mattress cover and bed spread...not at all as describe or pictures detailed. Horrible experience!!
The property lists multiple amenities on the ******* website of which it had none. Very disappointing.
The room was much better than the exterior of the building led us to dread. All in all was good for the price we paid. Would probably stay again for the price.