酒店回复: Hello William, We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with our housekeeping team for further improvement. Thank you for bringing this to our attention.
1.0分
其他
原文
翻译提供方：Google
没有热水
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酒店回复: Hello Ian,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address this matter internally. Please feel free to reach out to our management team with any further concerns you may have. Thank you for bringing this to our attention.
2.0分
商务出差
Room felt dirty no chair no thrash can furniture looked old and beat up. Definitely need an upgrade and definitely different from last time i stayed
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酒店回复: Hello Alfredo,Thank you for sharing your feedback regarding your recent stay. We understand how important a comfortable and well-maintained environment is for our guests. Your observations about the cleanliness and furnishings will be shared with our management team as we continuously work towards improving our guest experience. We hope you consider staying with us again in the future to experience any enhancements we may implement.
1.0分
商务出差
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everything you can imagine went wrong with that room floors are dirty hot tub doesn't work I paid for a hot tub that I could not use I paid for a bed I could not sleep in it was dirty it had roaches and more
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酒店回复: Hello jose,Thank you for sharing your feedback. We understand how disappointing it can be when expectations are not met. Your concerns regarding cleanliness and room amenities are important to us, and we will ensure that they are addressed with the appropriate departments for improvement. We appreciate your comments and encourage you to reach out to management directly to discuss your experience further.
5.0分
其他
The room could have been cleaned better. Found stuff under bed and beside dresser. The bathroom had hair and dirt in it.
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酒店回复: Hello Wendy,Thank you for your feedback regarding the cleanliness of your room. We take cleanliness very seriously and will share your comments with our housekeeping team to ensure they are addressed in the future. We appreciate your input as it helps us maintain our standards and improve for our guests. We hope you will consider staying with us again to experience our commitment to a refreshed environment.
1.0分
其他
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We woke up this morning to a flooded room. There was water everywhere on the floor. I am it sure if it was the air conditioning unit or rain leaking in from the storm. There was a couple arguing outside after midnight.
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酒店回复: Hello Amy,We appreciate your feedback and are sorry to hear about your experience with the water in your room and the noise disturbance. It's important to us that our guests have a comfortable stay, and we understand how these issues can impact your visit. We encourage you to share your concerns with management so they can address them appropriately. Thank you for bringing this to our attention, and we hope to serve you better in the future.
1.0分
其他
Hotel had no room, running water and AC and heat. Had to sleep in my car for the night..
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酒店回复: Hello Dustin,We're sorry to hear about your experience during your stay. It’s important to us that every guest has a comfortable and enjoyable time. Your feedback is valuable, and we will address your concerns with the appropriate management team to ensure we are meeting our guests' needs in the future. Thank you for sharing your thoughts, and we wish you the best in your future travels.
1.0分
商务出差
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Would definitely not recommend staying here. I stayed here for the price and I should’ve just paid more to stay somewhere else. I even checked out early and they REFUSED to give me a refund for the days I didn’t stay! If you do stay here be prepared. Floors were awfully dirty, even the non smoking rooms smell like smoke. DON’T STAY HERE!
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酒店回复: Hello Johnny, Thank you for sharing your feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations. Cleanliness and comfort are top priorities for us, and we appreciate you bringing these matters to our attention. Your comments will be reviewed for future improvements, and we hope you find a more suitable accommodation on your next trip. Thank you again for your input.
5.0分
情侣出游
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Love staying here safe and convenient for us wish we could have more to stay frequentl staff are polite and honest I lost something important and they hung on it for me not even if or when that I would be back
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酒店回复: Hello johnny, Thank you for sharing your positive experience with us. We're delighted to hear that you felt safe and found our staff to be polite and honest. It’s great to know that your lost item was taken care of; our team is dedicated to assisting our guests. We hope to welcome you back in the future when your travels bring you this way again. Your support means a lot to us!
酒店的设施和装修都很老旧了，短时间可以将就一下，前台是印度小哥。不提供早餐，床垫很舒服，可以说很软很宣。没有提供矿泉水，我去便利店自己买的加得乐。
清洁工作很糟糕
没有热水
Room felt dirty no chair no thrash can furniture looked old and beat up. Definitely need an upgrade and definitely different from last time i stayed
everything you can imagine went wrong with that room floors are dirty hot tub doesn't work I paid for a hot tub that I could not use I paid for a bed I could not sleep in it was dirty it had roaches and more
The room could have been cleaned better. Found stuff under bed and beside dresser. The bathroom had hair and dirt in it.
We woke up this morning to a flooded room. There was water everywhere on the floor. I am it sure if it was the air conditioning unit or rain leaking in from the storm. There was a couple arguing outside after midnight.
Hotel had no room, running water and AC and heat. Had to sleep in my car for the night..
Would definitely not recommend staying here. I stayed here for the price and I should’ve just paid more to stay somewhere else. I even checked out early and they REFUSED to give me a refund for the days I didn’t stay! If you do stay here be prepared. Floors were awfully dirty, even the non smoking rooms smell like smoke. DON’T STAY HERE!
Love staying here safe and convenient for us wish we could have more to stay frequentl staff are polite and honest I lost something important and they hung on it for me not even if or when that I would be back