The room was nice it seems it was remodeled recently as they were still working on other rooms on the same floor. My only complaint was the pillows. They appear to be big and fluffy but when you lay your head on it it goes flat and has no support. I will stay here again for sure but i will bring my own pillow.
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酒店回复: Dear Guest,Thank you for sharing your feedback! We’re glad you enjoyed your stay and appreciated the newly remodeled room. We’ll look into the pillow issue to make future stays even more comfortable. We look forward to welcoming you backSincerely,GM
5.0分
其他
The room was clean and comfortable. The staff was friendly. Kudos for preparing and opening breakfast early on a Sunday.
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酒店回复: Dear Guest,Thank you so much for your kind words! We’re happy to hear you enjoyed your clean, comfortable room and that our friendly staff helped make your stay pleasant. We truly appreciate you recognizing our team for preparing breakfast early — they’ll be glad to hear it! We look forward to welcoming you again soon.Sincerely,GM
2.0分
其他
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The room was clean. Breakfast the first day had no fruit. And the pool was cold and hot tub was lukewarm with only 1 jet working. The pool room meds the floor refinished. So does the hot tub as the surface is rusted and missing paint in places
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酒店回复: Dear Guest,Thank you for your feedback.We’re glad your room was clean, but we sincerely apologize for the issues you experienced with breakfast, the pool, and the hot tub. Your comments regarding the pool and hot tub conditions are important, and we will address them to improve our guest experience. We appreciate you letting us know.Sincerely,GM
4.0分
其他
we have stay here a number of times over the years to visit family in Minot. our room was ok carpets are getting worn . looks like a update is needed soon.
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酒店回复: Dear Guest,Thank you for staying with us again and for sharing your feedback. We’re glad you found your room comfortable, and we apologize for the worn carpets. We appreciate your comments and will keep them in mind as we plan updates to improve our property.Sincerely,GM
1.0分
其他
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Will never trust Country Inn and Suites again
Filthy hotel. It was stinky, dirty, and unsafe. The beds weren’t made neatly. The carpet was horrible and it smelled like B.O. It was not close to meeting our expectations.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. Please accept our sincere apologies for the cleanliness and comfort issues you encountered. This is not the standard we strive to provide. Your concerns will be shared with our management team immediately so improvements can be made. Thank you for bringing this to our attention.Sincerely,GM
3.0分
家庭亲子
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Friendly staff, lovely lobby. Room was not the best. Carpet was overly stained which just ruined the whole feel of the cleanliness of the room. Bare minimum of towels supplied. Breakfast was a lot of prepackaged foods or day olds. For the rating of this hotel and the cost, I was disappointed and would not stay there again. I’ve stayed at nicer hotels with better breakfast for cheaper. Ratings were not accurate.
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酒店回复: Dear Guest,"Thank you for sharing your experience. We’re glad you found our staff friendly and the lobby welcoming, but we sincerely apologize for the condition of the room, limited towels, and breakfast quality not meeting your expectations. Your feedback helps us identify areas where we must do better."Sincerely,GM
2.0分
其他
Scary stay!!!
Fire alarm went off early morning and we all had to evacuate. Was chaos.. very little instructions about what was going on.
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酒店回复: Dear Guest,We sincerely apologize for the disruption caused by the fire alarm during your stay. We understand how unsettling and frustrating the evacuation must have been, especially with limited communication. Please know that the safety and comfort of our guests are our top priorities, and we are reviewing our procedures to ensure clearer guidance in the future. Thank you for your patience and for bringing this to our attention.Sincerely,GM
1.0分
其他
The room smelt terrible. We had to get let into our room because the door was broken and the carpet had a goat trail where everyone walked.
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酒店回复: Dear Guest,We sincerely apologize for the unpleasant odor, broken door, and worn carpet you experienced during your stay. This is far from the quality we aim to provide. Your concerns have been shared with our team for immediate attention. We truly value your feedback and hope to serve you better.Sincerely,GM
3.0分
情侣出游
The pool was closed, so that was disappointing but beyond the hotels control. The floor under the dresser was very dirty.
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酒店回复: Dear Guest,We’re sorry to hear about the disappointment with the pool closure and the cleanliness issue under the dresser. Thank you for sharing your feedback — we’ll use it to improve and ensure a better experience on your next stay.Sincerely,GM
2.0分
其他
room was marginal, needs a lot of good work done!!!!
Will not stay there again!!
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酒店回复: Dear Guest,We sincerely apologize that your experience did not meet your expectations. Your feedback regarding the room condition is appreciated, and we will address these issues to improve our standardsSincerely,GM
The room was nice it seems it was remodeled recently as they were still working on other rooms on the same floor. My only complaint was the pillows. They appear to be big and fluffy but when you lay your head on it it goes flat and has no support. I will stay here again for sure but i will bring my own pillow.
The room was clean and comfortable. The staff was friendly. Kudos for preparing and opening breakfast early on a Sunday.
The room was clean. Breakfast the first day had no fruit. And the pool was cold and hot tub was lukewarm with only 1 jet working. The pool room meds the floor refinished. So does the hot tub as the surface is rusted and missing paint in places
we have stay here a number of times over the years to visit family in Minot. our room was ok carpets are getting worn . looks like a update is needed soon.
Will never trust Country Inn and Suites again
Filthy hotel. It was stinky, dirty, and unsafe. The beds weren’t made neatly. The carpet was horrible and it smelled like B.O. It was not close to meeting our expectations.
Friendly staff, lovely lobby. Room was not the best. Carpet was overly stained which just ruined the whole feel of the cleanliness of the room. Bare minimum of towels supplied. Breakfast was a lot of prepackaged foods or day olds. For the rating of this hotel and the cost, I was disappointed and would not stay there again. I’ve stayed at nicer hotels with better breakfast for cheaper. Ratings were not accurate.
Scary stay!!!
Fire alarm went off early morning and we all had to evacuate. Was chaos.. very little instructions about what was going on.
The room smelt terrible. We had to get let into our room because the door was broken and the carpet had a goat trail where everyone walked.
The pool was closed, so that was disappointing but beyond the hotels control. The floor under the dresser was very dirty.
room was marginal, needs a lot of good work done!!!!
Will not stay there again!!