酒店回复: Hello Santana, Thank you for your review of the Ramada Beaver Falls. I am glad that you enjoyed your stay. I will be sure to share your comments with the rest of the team, as I am sure they will find them encouraging.
4.0分
家庭亲子
原文
翻译提供方:Google
好的
展开
酒店回复: Hello, Thank you for your review of the Ramada Beaver Falls. I am glad that you enjoyed your stay. I do hope that we will see you again should you find yourself back in the area.
1.0分
情侣出游
展开
Room and whole hotel was absolutely disgusting. Checked into our room. Rice all over floor and carpet. Bedding torn. Pool had green mold on bottom. Bathrooms, elevators, vending out of service. The hotel was disgustingly dirty. The only thing that made it tolerable was Christine at the front desk and Kelsey and Doug in the bar. The staff was amazing. Update your pictures *******. So dissatisfied and disappointed. The only thing keeping this hotel in business is the staff.
展开
酒店回复: Thank you for your review of the Ramada Beaver Falls. I am sorry that you did not enjoy your stay. While our glass elevator is permanently out of order, we do still have an internal elevator that works. The pool bathrooms were closed due to a leak underground, but our main bathrooms are functional. We have not had vending in 5+ years, as we have a pantry up by the front desk that contains snacks, drinks, and cold items, all for your purchase. While I do apologize your room was not spotless upon entry, there is no excuse for that, we also moved you immediately, to an upgraded room type. Again, I am sorry that you did not enjoy your stay.
2.0分
家庭亲子
展开
They seriously need to hire some competent help for front desk, housekeeping, and restaurant, fix the broken ice machine, clean the rooms, and repave the parking lot.
展开
酒店回复: Hello, Thank you for your review of the Ramada Beaver Falls. I am sorry that you did not enjoy your stay. I do hope you have better luck with your accommodations in the future.
3.0分
家庭亲子
展开
The room was very dated. It had a slight musty smell and the carpet had stains. The chair in the room smelled terrible while sitting in it. The linens seemed fresh although I always assume they aren't. I search very well for bed bugs with a stong flashlight everywhere I stay. The only reason we did not leave is due to NOT finding any. I mistakenly booked this room thinking it was another hotel. From now on i will buy the cancelation policy. I hate hotels period let alone old ones. I give it 2.5 stars for cleanliness and 4.5 for staff friendliness.
展开
酒店回复: Hello,Thank you for your review of the Ramada Beaver Falls. I am sorry you did not enjoy your stay. I do hope you have better luck in the future.
1.0分
朋友出游
展开
I had registered in advance online. I arrived late and it was their last room. The lobby was filthy and the hotel was enormous with only about a dozen cars out front. We got to the room and the beds were slept in and there were empty beer cans all over. We went back to front desk to learn they had no other rooms. In the end we learned that more than 1/2 the rooms in the hotel were decommissioned. We ultimately got a room from another reservation which smelled like chlorine and was 85 degrees.
1.0分
其他
展开
Pick somewhere else
First off I walked into the hotel lobby and it smelled like cigarettes, then the parking lot wasn't well lit and was full of potholes and not even 10 minutes after check in I went down to the car to grab some things and there were 3 police cars in the parking lot. There were several people yelling and running down the hallway all night and people screaming outside, dogs barking. Very sketchy area. On top of that our door wouldn’t even lock because it wouldn’t close all the way. There were many broken items in this hotel such as the elevator, ice machine, bathrooms, etc.
4.0分
家庭亲子
The hotel was easy to access. Plenty of parking. It looks like they are working on updates, which is always good. Staff were friendly.
展开
酒店回复: Hello, Thank you for your review of the Ramada Beaver Falls. I am glad that you enjoyed your stay. We look forward to seeing you again, should you find yourself in the area.
1.0分
其他
展开
This was the dirtiest hotel I ever stayed in. Blown lightbulbs in the lamps. Hair in the shower. The room smelled bad. Carpets were dirty. Very dusty. Stuff under the bed I’m assuming from previous guest. Ice machine is not working. They provided carts for you to bring your luggage in, but the parking lot was full of potholes so that was useless. Hot tub was broke. It was just nasty.
展开
酒店回复: Hello, Thank you for your review of the Ramada Beaver Falls. I am sorry that you did not enjoy your stay. I will be sure to take your comments to the different departments, as they need to be made aware of these issues. Again, I am sorry that you did not enjoy your stay.Thank you.
1.0分
其他
展开
The front desk lady’s couldn’t help me I couldn’t get extra towels there were no pool towels the hot tub had dirt all around it someone literally wrote there name in the filth ! My room was dirty under bed and had a stain on the carpet ! Breakfast was supposed to be open at 7 didn’t open till 8 and they closed at 9 and the elevators were both broke so had to walk up and down the steps ! Also the people who work there take there kids to work with them !
展开
酒店回复: Hello, Thank you for your review of the Ramada Beaver Falls. I am sorry that you did not enjoy your stay. Signage on the doors of the property alerted all guests to the elevators being out of order prior to check-in. Also, as the signage at both the pool and front desk state, pool towels are only available by request at the front desk. Regarding the cleanliness, we will be sure to let our housekeeping department know to take a closer look at each of these individual areas so that they receive a closer inspection. Finally, we as a property like to celebrate our families, and we do things like back to school parties and take your child to work day. I am sorry if that makes you uncomfortable. Hopefully you enjoy your stay wherever you choose to go in the future.Thank you
我很喜欢它😍😍
好的
Room and whole hotel was absolutely disgusting. Checked into our room. Rice all over floor and carpet. Bedding torn. Pool had green mold on bottom. Bathrooms, elevators, vending out of service. The hotel was disgustingly dirty. The only thing that made it tolerable was Christine at the front desk and Kelsey and Doug in the bar. The staff was amazing. Update your pictures *******. So dissatisfied and disappointed. The only thing keeping this hotel in business is the staff.
They seriously need to hire some competent help for front desk, housekeeping, and restaurant, fix the broken ice machine, clean the rooms, and repave the parking lot.
The room was very dated. It had a slight musty smell and the carpet had stains. The chair in the room smelled terrible while sitting in it. The linens seemed fresh although I always assume they aren't. I search very well for bed bugs with a stong flashlight everywhere I stay. The only reason we did not leave is due to NOT finding any. I mistakenly booked this room thinking it was another hotel. From now on i will buy the cancelation policy. I hate hotels period let alone old ones. I give it 2.5 stars for cleanliness and 4.5 for staff friendliness.
I had registered in advance online. I arrived late and it was their last room. The lobby was filthy and the hotel was enormous with only about a dozen cars out front. We got to the room and the beds were slept in and there were empty beer cans all over. We went back to front desk to learn they had no other rooms. In the end we learned that more than 1/2 the rooms in the hotel were decommissioned. We ultimately got a room from another reservation which smelled like chlorine and was 85 degrees.
Pick somewhere else
First off I walked into the hotel lobby and it smelled like cigarettes, then the parking lot wasn't well lit and was full of potholes and not even 10 minutes after check in I went down to the car to grab some things and there were 3 police cars in the parking lot. There were several people yelling and running down the hallway all night and people screaming outside, dogs barking. Very sketchy area. On top of that our door wouldn’t even lock because it wouldn’t close all the way. There were many broken items in this hotel such as the elevator, ice machine, bathrooms, etc.
The hotel was easy to access. Plenty of parking. It looks like they are working on updates, which is always good. Staff were friendly.
This was the dirtiest hotel I ever stayed in. Blown lightbulbs in the lamps. Hair in the shower. The room smelled bad. Carpets were dirty. Very dusty. Stuff under the bed I’m assuming from previous guest. Ice machine is not working. They provided carts for you to bring your luggage in, but the parking lot was full of potholes so that was useless. Hot tub was broke. It was just nasty.
The front desk lady’s couldn’t help me I couldn’t get extra towels there were no pool towels the hot tub had dirt all around it someone literally wrote there name in the filth ! My room was dirty under bed and had a stain on the carpet ! Breakfast was supposed to be open at 7 didn’t open till 8 and they closed at 9 and the elevators were both broke so had to walk up and down the steps ! Also the people who work there take there kids to work with them !