酒店回复: Hello Richard, Thank you for sharing your feedback with us. We appreciate knowing that you found the hotel clean and the staff decent during your stay. We apologize for any inconvenience caused by the delay in breakfast service and the temperature of the coffee. Your comments have been duly noted for the necessary review processes to make improvements in our service. Your loyalty to our area is valued, and we hope to have the opportunity to welcome you back in the future.
3.0分
其他
原文
翻译提供方:Google
唯一让我吃惊的是,他们现在不留水在房间里煮咖啡了。
明天。 我爱他。咖啡,如果他们留下所有东西,他们应该留下一瓶水来煮咖啡。
2.0分
其他
原文
翻译提供方:Google
暖气坏了。电话坏了,所以你不能抱怨暖气。前台没有接听我打电话抱怨暖气不足的电话。
当我走到前台时,我得到了一间新房间。那个房间里的电话也不好用。
床单上有一个永久的污渍。
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酒店回复: Hello Stanley, We appreciate you taking the time to share your experience with us. We apologize for any inconvenience you encountered during your stay. Our team is always working to improve our services for all guests. Thank you for bringing these matters to our attention.
酒店回复: Hello Mahendra,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the room clean and that our front desk staff provided great service. We appreciate your comments on the furnishings and breakfast options, as we are always looking to improve our guests' experience. Should you have any further feedback, please feel free to share it with our management team.
酒店回复: Dear Guest, We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is essential, and we will address these concerns with our team for improvement. Please feel free to reach out to our management team for further assistance with your feedback.
酒店回复: Hello Edwin, We are sorry to hear about your experience. We take all feedback seriously and have shared your comments with our team for review. Your input helps us to improve our services for all guests in the future.
5.0分
朋友出游
原文
翻译提供方:Google
我很喜欢它。我强烈推荐它。非常友好,非常干净。
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酒店回复: Hello Arnol,Thank you for recommending us and highlighting our friendly and clean environment during your stay. We appreciate your kind words and are delighted that you enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
4.0分
商务出差
Its under construction so its noisy during the day and the pool isn't usable. The service is good and rooms were clean .
酒店正在翻修,但预订时并未提及。抵达时,酒店看起来像一座废弃的建筑,吓了一跳。我们硬着头皮进去查看情况,被告知酒店仍在运营。由于翻修,没有餐厅,也没有任何设施。走廊很脏,电梯里有建筑垃圾,大床房的沙发上有污渍,洗手间看起来像被用了好多年一样破旧。早上不得不像住一星级汽车旅馆一样,去取打包好的早餐。接待了一些来访的客户,结果很尴尬,因为酒店的糟糕状况成了我们谈话的中心,他们刚到时以为这里是座鬼城,不得不打电话确认地址是否正确。这简直让丽笙的牌子蒙羞。没想到丽笙会对客户做出这样的事情。
酒店条件很差,卧室之间总是开着一间餐厅,看起来很糟糕,有一天他们忘了给我留毛巾,我打电话去要,他们却让我去接待处拿。他们还向我收取了额外的 50 美元房费以保证赔偿损失,三天后他们会退还给我。
最多还行。
地方很干净,员工服务很好,我真正想要的是早餐,早餐很晚,员工似乎甚至不关心咖啡是否煮好,因为咖啡是冷的。当我下楼喝咖啡时,咖啡就像昨天的咖啡一样。我去艾迪森旅行时住在同一个地方,我不会再住在这里了,
唯一让我吃惊的是,他们现在不留水在房间里煮咖啡了。
明天。 我爱他。咖啡,如果他们留下所有东西,他们应该留下一瓶水来煮咖啡。
暖气坏了。电话坏了,所以你不能抱怨暖气。前台没有接听我打电话抱怨暖气不足的电话。
当我走到前台时,我得到了一间新房间。那个房间里的电话也不好用。
床单上有一个永久的污渍。
如果您想要一间干净整洁的房间,并且不介意有污渍或碎片的旧家具,那么这里是个好地方。我最在意的是浴室的清洁。早餐选择有限。前台工作人员很棒,总是愿意提供帮助。
糟糕的住宿
连续两天淋浴都没有热水,很多人都有同样的经历。清单上写着餐厅和酒吧,但实际上都没有。床上方的天花板上有一个巨大的裂缝。
首先,这家酒店没有餐厅或酒吧。其次,我们入住期间大部分时间都没有热水,酒店总经理只为我们整个入住期间提供 60 美元的折扣。我不推荐。
我很喜欢它。我强烈推荐它。非常友好,非常干净。
Its under construction so its noisy during the day and the pool isn't usable. The service is good and rooms were clean .