酒店回复: Dear Alain,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Amin SunderjiGeneral Manager
5.0分
商务出差
Excellent breakfast. Super staff, especially Mansi !! Thank you for making my stay so comfortable!
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酒店回复: Dear Krishnanunni Nair Anil,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Amin SunderjiGeneral Manager
5.0分
朋友出游
Very friendly and helpful staff at the hotel. Very convenient for several restaurants in the close vicinity.
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酒店回复: Dear Guy,Thank you for staying with us and sharing your feedback, From Best Western Terrace Inn team.
3.0分
其他
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I have been coming to the hotel for many years. It is an OK hotel. Staff are fantastic but the rooms really need an update. The building and roms smells like smoke; old carpets, old mattresses, older furniture, older HVAC. Nice to have the restaurant on site. Will return but hope there is an update soon by corporate.
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酒店回复: Dear John, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Amin Sunderji General Manager
2.0分
其他
An old hotel that had a facelift but still looks tatty and a bit dirty and gives off low key skid vibes. Staff are friendly and helpful.
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酒店回复: Dear JohnThank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Amin SunderjiGeneral Manager
3.0分
商务出差
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The EXTREME noise from the roof sounded like a diesel truck at high rpm.
I booked with expedia(the last time ever) so I got a lousy room on the 5th floor under the noisy motor. At midnite I couldn't stand it/or sleep so I came down to reception and got another room on the 2nd floor.
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酒店回复: Dear Rudolf,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Amin Sunderji General Manager
很棒的地方
一切都很好，早餐非常丰盛美味，员工也很友善。如果再去那个地区，我还会选择住在这里。
干净整洁的地方
前台服务很差，他们不说实话。
离火车站非常近，步行即可轻松抵达。
Excellent breakfast. Super staff, especially Mansi !! Thank you for making my stay so comfortable!
Very friendly and helpful staff at the hotel. Very convenient for several restaurants in the close vicinity.
I have been coming to the hotel for many years. It is an OK hotel. Staff are fantastic but the rooms really need an update. The building and roms smells like smoke; old carpets, old mattresses, older furniture, older HVAC. Nice to have the restaurant on site. Will return but hope there is an update soon by corporate.
An old hotel that had a facelift but still looks tatty and a bit dirty and gives off low key skid vibes. Staff are friendly and helpful.
The EXTREME noise from the roof sounded like a diesel truck at high rpm.
I booked with expedia(the last time ever) so I got a lousy room on the 5th floor under the noisy motor. At midnite I couldn't stand it/or sleep so I came down to reception and got another room on the 2nd floor.