We only stayed one night, but would definitely stay again. Beautiful resort, very clean room, comfortable beds, shower was great, and over all a great stay. We didn't get a chance to use any of the amenities, but they looked amazing.
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酒店回复: Hi Michelle!Thank you so much for sharing your experience with us. We're thrilled to hear that you enjoyed your clean room, comfortable beds, and overall stay. It’s wonderful to know our resort made such a great impression, and we hope you'll join us again soon to enjoy the amenities on your next visit!Kind regards, Social Media Support
4.0分
其他
Did not use the pool. Next time we will stay in a cabin. Our room was very cramped in the living area.
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酒店回复: We’re glad to hear you’re already thinking about a future stay with us. We’re sorry the living area in your room felt cramped during this visit, and we appreciate you sharing that feedback. We hope your next stay in one of our cabins offers the extra space and comfort you’re looking for.Kind Regards, Social Media Support
4.0分
其他
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Clean room , nice staff. i rented Hotel Room , room was not. Cleaned , bed made , clean towels after night. I asked for coffee and they deliver it. Imagine my surprise to have to be out of Hotel Room by 10. This is standard for timeshares but not hotel room
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酒店回复: We’re glad to hear your room felt clean and that our team made a nice impression during your stay. We’re sorry for any confusion regarding daily service and checkout time. We appreciate you sharing your experience, and we’re glad our team was able to bring the coffee you requested. We hope to welcome you back on a future visit.Kind Regards, Social Media Support
1.0分
其他
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The room was so small that I couldn’t fit in a hanging rack to hang clothes on. Very crowded condition for a king size standard room sure wasn’t worth the money!
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酒店回复: We’re sorry to hear that the room felt too small for your stay. We appreciate you taking the time to share your feedback.Kind Regards, Social Media Support
5.0分
其他
We were so happy to have a clean, quiet and centrally located hotel room! We will be back sometime.
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酒店回复: Hi! Thank you for taking the time to give us an exceptional rating on the Westgate Branson Woods Resort. We look forward to your next visit very soon! Best Wishes, Social Media Support
3.0分
情侣出游
The floor was very dirty and needed to be mopped. The safe in the room did not work nor did the coffee maker.
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酒店回复: We appreciate you sharing your feedback about your stay at Westgate Branson Woods Resort. We’re sorry to hear the floor wasn’t as clean as it should have been and that the safe and coffee maker were not functioning properly. This isn’t the standard we strive for our guests to experience, and we understand how frustrating these issues can be during a stay. We hope to welcome you back in the future for a visit that exceeds expectations.Kind Regards, Social Media Support
2.0分
朋友出游
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The accommodation was not as pictured. The description was for a 2-bedroom Villa. We were put in a cabin with an adjoining bedroom, which should have been a king bed, it was barely a queen. The carpet was stained, ice maker didn’t work and the blinds broken, missing.
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酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not live up to your expectations and that you experienced several issues with the accommodation. We regret the maintenance concerns you encountered during your visit. Your comments are important to us and help guide improvements to ensure a better experience for future guests. We appreciate your honesty and hope to have the opportunity to provide you with a much improved stay next time.Kind regards,Social Media Support
5.0分
家庭亲子
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I loved the homeyness. Clean, friendly, well lit, well decorated for Christmas . I mostly wanted a safe place with kind people. 100 percent delivered. Gated with friendly courtious guards. Always looked for parking pass and when seen, they smiled waved and said; 'You are good.' Loved it. I shoped and had a safe place away from home to return. THANK YOU 😊
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酒店回复: Thanks for visiting the Westgate Branson Woods Resort. We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support
5.0分
家庭亲子
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I was pleasantly surprised as to how nice this property is. The staff upon checking in was very courteous and welcoming. The hot tub is quite large and we enjoyed a nice evening soak under the stars. Property and grounds are well maintained and this area has lovely scenic views.
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酒店回复: We appreciate your rating on the Westgate Branson Woods Resort. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future. Best Wishes,Social Media Support
4.0分
情侣出游
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The property is beautiful, our suite was huge. Loved the balcony. All staff was very friendly and housekeeping responds very quickly! Great value and great location! Only complaint was it smelled old..kind of musty and a bad smell coming from the sink when water is ran in the kitchen. Overall we are glad we chose Westgate for our first trip to Branson!
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酒店回复: We’re delighted to hear you enjoyed the beauty of the property, the spacious suite, and the friendly service from our team. It’s wonderful that you found great value in your stay and appreciated the quick response from housekeeping. We’re sorry for the odor you noticed during your visit and appreciate you bringing it to our attention. We’re glad you chose Westgate Branson Woods Resort for your first trip to Branson and hope to welcome you back again soon.Kind Regards, Social Media Support
We only stayed one night, but would definitely stay again. Beautiful resort, very clean room, comfortable beds, shower was great, and over all a great stay. We didn't get a chance to use any of the amenities, but they looked amazing.
Did not use the pool. Next time we will stay in a cabin. Our room was very cramped in the living area.
Clean room , nice staff. i rented Hotel Room , room was not. Cleaned , bed made , clean towels after night. I asked for coffee and they deliver it. Imagine my surprise to have to be out of Hotel Room by 10. This is standard for timeshares but not hotel room
The room was so small that I couldn’t fit in a hanging rack to hang clothes on. Very crowded condition for a king size standard room sure wasn’t worth the money!
We were so happy to have a clean, quiet and centrally located hotel room! We will be back sometime.
The floor was very dirty and needed to be mopped. The safe in the room did not work nor did the coffee maker.
The accommodation was not as pictured. The description was for a 2-bedroom Villa. We were put in a cabin with an adjoining bedroom, which should have been a king bed, it was barely a queen. The carpet was stained, ice maker didn’t work and the blinds broken, missing.
I loved the homeyness. Clean, friendly, well lit, well decorated for Christmas . I mostly wanted a safe place with kind people. 100 percent delivered. Gated with friendly courtious guards. Always looked for parking pass and when seen, they smiled waved and said; 'You are good.' Loved it. I shoped and had a safe place away from home to return. THANK YOU 😊
I was pleasantly surprised as to how nice this property is. The staff upon checking in was very courteous and welcoming. The hot tub is quite large and we enjoyed a nice evening soak under the stars. Property and grounds are well maintained and this area has lovely scenic views.
The property is beautiful, our suite was huge. Loved the balcony. All staff was very friendly and housekeeping responds very quickly! Great value and great location! Only complaint was it smelled old..kind of musty and a bad smell coming from the sink when water is ran in the kitchen. Overall we are glad we chose Westgate for our first trip to Branson!