They stole my money and lied to customer service about cancelling our room n charged me anyway even after being a customer for a long time. That makes them ugly ppl
酒店回复: Please accept our sincere apologies for the inconvenience you faced. We prioritize cleanliness and guest satisfaction, and our hotel undergoes monthly pest control to prevent such issues. I’m concerned that this happened during your stay and assure you we’ll investigate thoroughly to prevent it from happening again.
酒店回复: Thank you for bringing your recent experience to our attention. We deeply apologize for the inconveniences you encountered during your stay with us. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.Firstly, we are sincerely sorry to hear about the presence of cockroaches in your room. Please rest assured that we have regular pest control services scheduled every month to maintain a clean and comfortable environment for our guests. We understand the seriousness of this issue and will address it promptly to ensure it does not recur.Regarding the refrigerator, we apologize for the inconvenience caused by the leaking and subsequent removal of the unit from your room. We have already replaced it with a new refrigerator to ensure that you and our future guests do not encounter any further issues of this nature.Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations on this occasion. We appreciate your understanding and patience as we work to improve our services.Should you have any further concerns or if there is anything else we can do to make amends for your experience, please do not hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a much-improved stay in the future
5.0分
其他
Great stay!
Really clean! Loved the space, and shared bathrooms are super cleanly as well and very private.
3.0分
其他
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I liked the room I upgraded to stay in. You get what you pay for. What I didn’t like is that the office clerk tried to RIP me off and give me back a $20 deposit when I had left $40. After a while of reminding him of the amount that was left, he gave me my missing $20. That really rubbed me the wrong way.
我在这里感到非常舒适和安全。房间大小也合适。
酒店一般,不喜欢的地方是没有停车位,只能停在路边。
肮脏的
They stole my money and lied to customer service about cancelling our room n charged me anyway even after being a customer for a long time. That makes them ugly ppl
嗯,事实是,他们不打扫,而且我不喜欢新的管理。
可惜的是,很多房间都没有浴室或淋浴可以洗澡,如果你想使用浴室或洗澡就必须使用外面的……就像走廊里的公共浴室,如果你想要一间带浴室和淋浴的房间,您必须支付额外的费用,$$。有蟑螂,而且没有空调。这是一把扇子,床单上有污渍,愈合后的床单看起来就像是窗帘之一😠
不好的地方。不管多小。但清洁度
这个地方太可怕了。 蟑螂。床单上有血。 没有空调。 没有安全感。门没有正确关闭。我不推荐粗鲁的经理,除非你想报复某人,把他送到那个地方。这样你睡觉的时候蟑螂就会钻进你的嘴里
糟糕的经历。我们到了。床单和地板上都有血迹。肮脏的。很多蟑螂,我数了数,有20只,负责人不想退还我的钱,我们不能住在那家酒店,想象一下,你睡觉的时候,一只蟑螂爬在你的脸上或钻进你的衣服里,那真是太糟糕了。
肮脏的酒店。
不幸的是,在这家酒店过夜很糟糕。里面满是蟑螂,冰箱漏水,我们无法使用它,因为他们把它从房间里拿出来了。我不得不向他们要一个杀死蚂蚁的仪式,在地板上喷洒杀死大量大大小小的蟑螂后,我们因为气味而无法入睡,我们不得不开着窗户睡觉,外面的天气很糟糕寒冷的。而且窗户的角落也很脏!地板上的淋浴间和浴室的角落很脏!当我们到达时,我们考虑离开那家酒店并寻找另一家酒店。但这是网上预订,当你要求更改时需要很长时间,而且我们到达时已经很晚了,我们唯一想要的就是休息!尽管最后情况更糟。因此,我不推荐这家酒店,也不会再在那里租房。
Great stay!
Really clean! Loved the space, and shared bathrooms are super cleanly as well and very private.
I liked the room I upgraded to stay in. You get what you pay for. What I didn’t like is that the office clerk tried to RIP me off and give me back a $20 deposit when I had left $40. After a while of reminding him of the amount that was left, he gave me my missing $20. That really rubbed me the wrong way.