酒店回复: Dear Guest,Thank you for sharing your experience. It is important for us that access to rooms is seamless and reliable throughout every stay, and your feedback highlights the impact of key card issues. Smooth check in and consistent room access are essential for a comfortable visit, and observations like yours help reinforce the importance of attentive operations. We appreciate you taking the time to provide your perspective and value your stay with us.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
完美的
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酒店回复: Dear Guest,Thank you for sharing your positive impression. It is wonderful to hear that your stay was perceived as excellent. Every aspect of the guest experience, from cleanliness and comfort to service and atmosphere, contributes to creating a memorable visit. Feedback like yours reinforces the value of consistent attention to detail and thoughtful hospitality. The team remains focused on ensuring each guest enjoys a welcoming and well maintained environment aligned with United States hotel brand standards.Sincerely, Hotel Manager.
4.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Dear Victor ,Thank you for your 8/10 rating! We’re happy to hear you had a good stay and appreciate you choosing us. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience next time.Sincerely, Hotel Manager
2.0分
家庭亲子
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The outlet in the bathroom of our original room didn’t work so we switched rooms. The shower in our second room filled with water while we showered. The walls in the entire room were filthy. The toilet screamed when you flushed it. The staff was nice but the entire hotel needs a good cleaning
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酒店回复: Dear Christina ,Thank you for sharing your experience. It is good to hear the staff were friendly and accommodating. Your detailed feedback about the room condition, bathroom issues, and overall cleanliness is important and will be reviewed to support improvements, ensuring future guests enjoy a more comfortable and well-maintained stay.Sincerely, Hotel Manager
1.0分
其他
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In my opinion, this motel wouldn't rate one star in Tijuana, Mexico. It was outdated and filthy. I threw away two new pairs of socks. The bottoms were black and encrusted with hair from walking on the motel room floor. I opened the extremely dirty windows for fresh air. The screens were crooked and had a hole that I stuffed so nothing would fly in. The heating/air conditioning unit was full of rust and dirt where the air flows, so I turned it off. The shower walls were cruddy in spots and the sink was slow to drain. Several handles were missing from the furniture. I was reluctant to take a chance, so I slept in my clothes and used a jean shirt for cover. If it hadn't been for the fact that I flew out to Philadelphia for a funeral and it was just for two nights, I definitely would have escaped that situation.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad you were able to make use of the room during your stay despite the circumstances. Your observations are appreciated and will be shared with our team to ensure attention to maintenance and guest comfort in the future.Sincerely, Hotel Manager
挺不错的，虽然没什么特别好玩儿的，但也还行吧。
总的来说还行。有股旧旧的味道。
我们入住那天晚上的前台服务人员非常好。我们的房间干净、舒适又暖和。
浴室除了水池有点堵塞（这让我有点不舒服，但我们还是克服了）以外，其他地方都很干净。
令我们惊讶的是，我们入住的第一个早上就提供了客房清洁服务，这是一个惊喜。我们住过的其他酒店，如果只是短暂停留的话，通常不会提供客房清洁服务。我们这次住宿的费用也非常合理。
没那么干净
刚翻新了一下，常规简单的酒店，周边有餐饮**超市，还比较方便。
我住了两晚，但是第二天房卡就不能用了。此类错误敬请谅解。
完美的
好的
The outlet in the bathroom of our original room didn’t work so we switched rooms. The shower in our second room filled with water while we showered. The walls in the entire room were filthy. The toilet screamed when you flushed it. The staff was nice but the entire hotel needs a good cleaning
In my opinion, this motel wouldn't rate one star in Tijuana, Mexico. It was outdated and filthy. I threw away two new pairs of socks. The bottoms were black and encrusted with hair from walking on the motel room floor. I opened the extremely dirty windows for fresh air. The screens were crooked and had a hole that I stuffed so nothing would fly in. The heating/air conditioning unit was full of rust and dirt where the air flows, so I turned it off. The shower walls were cruddy in spots and the sink was slow to drain. Several handles were missing from the furniture. I was reluctant to take a chance, so I slept in my clothes and used a jean shirt for cover. If it hadn't been for the fact that I flew out to Philadelphia for a funeral and it was just for two nights, I definitely would have escaped that situation.