Parking was free. Once we checked in. The refrigerator in our room wasn't working. Room had weird smell from refrigerator. We went back to front desk. We were moved to another room. Everything worked in this room.
展开
酒店回复: Dear Anthony,We are glad your second room met your expectations and everything worked properly. We apologize for the inconvenience caused by the initial room, including the refrigerator issue and odor. Your feedback is valuable and will help us ensure that all rooms are fully functional and comfortable for our guests in the future.Sincerely,Hotel Manager
5.0分
情侣出游
Breakfast was great love the eggs...parking was very convenient and safe 5 stars
展开
酒店回复: Dear Guest,Thank you for your wonderful feedback, Cedric. We are thrilled to hear that you enjoyed the breakfast and found the parking convenient and safe. Your kind words inspire our team to continue providing a comfortable and enjoyable experience. We look forward to welcoming you back on your future visits.Sincerely, Hotel Manager
4.0分
其他
Clean, quiet and comfortable. Can’t beat the price. Highly recommend
展开
酒店回复: Dear Guest,We are delighted to know your stay was clean, quiet, and comfortable, and that the value made your visit even more enjoyable. It is wonderful that you would highly recommend the hotel, and your feedback encourages our team to continue maintaining these positive standards. While no specific concerns were mentioned, we continue reviewing all areas of the property to ensure future stays remain seamless, comfortable, and consistently satisfying.Sincerely, Hotel Manager
3.0分
其他
展开
The room WAS BY NO MEANS handicap accessible.. I was there with my bf ( whom has CP and is in a wheelchair full time!) and my 9 month old.
I’m not sure who’s over the accessibility in all hotels not just this one, but just because you put a handicap buzzer on the outside of the door does not make the room a handicap accessible room… the bathroom for example he couldn’t even get in the bathroom because the way the door open the counters were not low, like it was not handicapped accessible whatsoever!!
Whenever we checked in the hotel staff saw my boyfriend in the wheelchair and they asked do you need a room with a rolling shower and I didn’t wanna be a smart ass but I was just like I booked the accessible room like why would you not put me in a room that’s not fully accessible.. I said it was fine only because it was late and Im was ready to get everyone settled before bed.
Also there were NOOO wash clothes in the room and that was weird!!!
3.0分
其他
展开
When I first arrived, the room I was given had a strong unpleasant odor, and I had to go in first to check it out. Thankfully, I was moved to a better-smelling room, but unfortunately, the entire hallway leading to it still had a strong sewer-like smell. On top of that, the bathtub in the new room was dirty, which made the stay uncomfortable.
展开
酒店回复: Dear Guest,Thank you for your feedback. We're very sorry to hear about the odor issues and the cleanliness of the bathtub—this is not the experience we aim to provide. We appreciate you bringing it to our attention, and we’re actively addressing these concerns with our housekeeping and maintenance teams to ensure they’re resolved. Your comfort is important to us, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
1.0分
其他
展开
I was charged $40 more than I should have been and the room was dirty. There was broken tile in the bathroom and the floor was broken underneath it that could have collapsed and killed someone
展开
酒店回复: Dear Dustin,Thank you for your feedback. We're glad you chose to stay with us and appreciate you taking the time to share your concerns. We're very sorry to hear about the cleanliness issues and maintenance problems in your room. Safety and comfort are our priorities, and we’ll be addressing this with our team immediately to prevent future issues.Sincerely,Hotel Manager
5.0分
家庭亲子
Awesome patio and indoor pool. That grill saved us a lot of money on eating out 💕 coming back again. 💕💕
1.0分
家庭亲子
展开
Room was obviously smoked in by prior occupants. Staff attempted to cover with a fragrant spray that wore off before morning. My youngest child has asthma. We were not happy at all.
展开
酒店回复: Dear Guest,We're truly sorry to hear about your experience. A smoke-filled room, especially with a child who has asthma, is completely unacceptable. Your comfort and health should never be compromised, and we apologize for not meeting that standard. We appreciate you bringing this to our attention and will be addressing it with our team to ensure it doesn’t happen again.Sincerely, Hotel Manager
2.0分
家庭亲子
展开
The hotel was wonderful except we booked this hotel for the indoor pool and was told it was closed for maintenance upon our check in. It should be noted that pool is not available upon booking.
展开
酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear you enjoyed most of your stay, but we sincerely apologize for the disappointment regarding the indoor pool. You're absolutely right—it should be clearly communicated if amenities like the pool are unavailable. We’ll make sure this is addressed so future guests aren’t caught off guard. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
3.0分
其他
We left a day before (and lost a paid day)
Smelly rooms. Not properly cleaned. We left a day before.
展开
酒店回复: Dear Maria,Thank you for your feedback. We’re glad you chose to stay with us, but we're very sorry to hear that the room cleanliness and odor did not meet expectations. Your experience is not reflective of our standards, and we’ve addressed this with our housekeeping team.We truly regret that this impacted your stay and hope you'll consider giving us another chance in the future.Sincerely,Hotel Manager
September Stay
Parking was free. Once we checked in. The refrigerator in our room wasn't working. Room had weird smell from refrigerator. We went back to front desk. We were moved to another room. Everything worked in this room.
Breakfast was great love the eggs...parking was very convenient and safe 5 stars
Clean, quiet and comfortable. Can’t beat the price. Highly recommend
The room WAS BY NO MEANS handicap accessible.. I was there with my bf ( whom has CP and is in a wheelchair full time!) and my 9 month old.
I’m not sure who’s over the accessibility in all hotels not just this one, but just because you put a handicap buzzer on the outside of the door does not make the room a handicap accessible room… the bathroom for example he couldn’t even get in the bathroom because the way the door open the counters were not low, like it was not handicapped accessible whatsoever!!
Whenever we checked in the hotel staff saw my boyfriend in the wheelchair and they asked do you need a room with a rolling shower and I didn’t wanna be a smart ass but I was just like I booked the accessible room like why would you not put me in a room that’s not fully accessible.. I said it was fine only because it was late and Im was ready to get everyone settled before bed.
Also there were NOOO wash clothes in the room and that was weird!!!
When I first arrived, the room I was given had a strong unpleasant odor, and I had to go in first to check it out. Thankfully, I was moved to a better-smelling room, but unfortunately, the entire hallway leading to it still had a strong sewer-like smell. On top of that, the bathtub in the new room was dirty, which made the stay uncomfortable.
I was charged $40 more than I should have been and the room was dirty. There was broken tile in the bathroom and the floor was broken underneath it that could have collapsed and killed someone
Awesome patio and indoor pool. That grill saved us a lot of money on eating out 💕 coming back again. 💕💕
Room was obviously smoked in by prior occupants. Staff attempted to cover with a fragrant spray that wore off before morning. My youngest child has asthma. We were not happy at all.
The hotel was wonderful except we booked this hotel for the indoor pool and was told it was closed for maintenance upon our check in. It should be noted that pool is not available upon booking.
We left a day before (and lost a paid day)
Smelly rooms. Not properly cleaned. We left a day before.