酒店回复: Hello JAMES,Thank you for sharing your feedback. We take all guest comments seriously, and your observations about the environmental issues in the hotel are noted. Cleanliness and maintenance are priorities for us, and we appreciate your input as we strive to improve our facilities. Your concerns about the lobby and guest rooms will be addressed with the appropriate team for review. We hope you had a safe journey home and that your future stays exceed your expectations.
酒店回复: Hello SCOTT,Thank you for sharing your feedback regarding your recent stay. We take comments like yours seriously and will relay your observations about the room condition and breakfast to our management team for further review. Our goal is to provide a comfortable experience for all our guests, and your insights are valuable in helping us improve. We hope to learn from your experience as we aim to enhance our services in the future.
5.0分
商务出差
原文
翻译提供方：Google
我没有吃早餐，但房间尺寸很合适，电视有点小，但还可以，浴室也很大，如果需要的话会再住
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酒店回复: Hello Amy,Thank you for your feedback regarding your recent stay. We're glad to hear you enjoyed the spacious room and bathroom. We appreciate your insights about the TV size and breakfast options, which will help us enhance our guest experience. We look forward to welcoming you back in the future!
5.0分
其他
原文
翻译提供方：Google
总体来说还不错，但是早餐的咖啡机坏了，浴室的滑动门也滑不开。
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酒店回复: Hello Thomas, Thank you for your feedback. We're glad to hear you had a mostly good experience. Maintenance issues, like the coffee maker and sliding door, are noted for our ongoing improvements. We appreciate your comments and hope your overall stay was enjoyable.
5.0分
情侣出游
原文
翻译提供方：Google
对服务很满意
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酒店回复: Hello Milagro,Nos alegra saber que disfrut de nuestro servicio. Agradecemos su tiempo para compartir su experiencia con nosotros. íEsperamos darle la bienvenida de nuevo en el futuro!
5.0分
家庭亲子
原文
翻译提供方：Google
物超所值
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酒店回复: Hello sylvie, Nous vous remercions pour votre commentaire positif sur la qualité-prix de votre séjour. C'est toujours un plaisir de savoir que nos clients apprécient l'expérience que nous offrons. Nous espérons vous accueillir de nouveau très bientôt pour un autre séjour agréable.
5.0分
其他
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My stay was very comfortable. The room was large and not overfull of stuff. It was nice to just have some space. A couple not great things:
-The hotel WiFi was a drag to use, mainly due to signing on. I guess the might be another way, but the pop-up dialog didn't appear until I restarted my computer, and then I had to allow an ad to play in order to sign on.
-The shower took a long time to warm up, but did eventually, maybe because the hotel was pretty empty.
-The blackout curtain wouldn't close completely, because one clip was disconnected at the track (and the outside lights are suitable for a stadium!), so I had to improvise.
-The breakfast consisted of sugar, fat, salt, and starch exclusively. Nice bagels, though, and tasty sausage patties, but the scrambled eggs were really, unnecessarily salty.
Little things, like carpet 'baseboards' that are detached, a poorly adjusted shower door that wouldn't close properly, the curtain, show the beginnings of a slip towards a distant dilapidation.
All in all, though, very satisfactory for a good night's sleep. Especially for an off-season $75...
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酒店回复: Hello Ilo,Thank you for sharing your detailed feedback about your recent stay. We're pleased to hear that you found your room comfortable and enjoyed a good night's sleep. Your observations regarding the WiFi, shower, and breakfast options have been noted, and we appreciate your comments on areas where we can improve. It's great to know that the bagels and sausage patties were enjoyable. We value your input as it helps us maintain and enhance the quality of our services for all guests in the future.
1.0分
商务出差
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Sleep inn in Louisville smell terrible throughout the whole hotel in my room to the point where I had to use my inhaler to even breathe. I lasted 20 minutes in my room and checked out for my own health concerns. It was the worst experience I've had with a hotel in the 65 years I have been staying in hotels. I can't believe you recommended this place. I want a refund on this reservation as I checked in and 20 minutes later checked out do the condition of the hotel in my room. The air conditioning system in the room blue aired it sounds like it was full of mold.
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酒店回复: Hello David,Thank you for sharing your feedback regarding your recent stay. We take guest health and comfort very seriously, and it's unfortunate to hear that your experience did not meet your expectations. Your comments about the room's condition will be noted for our management team. We hope you were able to find suitable accommodations elsewhere that met your needs during your travels.
5.0分
其他
Better breakfast than most similar priced hotels. Walking distance to several restaurants and fast foods.
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酒店回复: Hello Thomas,Thank you for your feedback! We're thrilled to hear you enjoyed our breakfast offerings and found the location convenient for dining options. Your comments will be shared with our team, as we continually strive to enhance our guest experience. We hope to welcome you back on your next visit!
5.0分
商务出差
Everything was exemplary. The staff was friendly, the room clean and functional. The breakfast was very nice with more choices than usual
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酒店回复: Hello Tony,Thank you for sharing your positive experience! We're thrilled to hear that our staff made a great impression and that you enjoyed the cleanliness of your room and the variety offered at breakfast. Your feedback is appreciated and will inspire our team to continue providing exceptional service. We hope to welcome you back for another wonderful stay in the future!
140美元的价格，简直糟透了
整个地方都需要整修。标牌上写着“禁止吸烟”，但里面却弥漫着烟味。三楼的气味很重。大堂的咖啡机坏了。大堂没有空调。至少我觉得我没有把臭虫带回家。不过，我们拭目以待吧……
墙上的油漆剥落了。淋浴间又小又脏。我和女朋友都拒绝在那里洗澡。房间整体感觉很脏。免费早餐只有一些鸡蛋、没煮熟的香肠和华夫饼。咖啡机也坏了。考虑到我们付的价格，不推荐入住。
我没有吃早餐，但房间尺寸很合适，电视有点小，但还可以，浴室也很大，如果需要的话会再住
总体来说还不错，但是早餐的咖啡机坏了，浴室的滑动门也滑不开。
对服务很满意
物超所值
My stay was very comfortable. The room was large and not overfull of stuff. It was nice to just have some space. A couple not great things:
-The hotel WiFi was a drag to use, mainly due to signing on. I guess the might be another way, but the pop-up dialog didn't appear until I restarted my computer, and then I had to allow an ad to play in order to sign on.
-The shower took a long time to warm up, but did eventually, maybe because the hotel was pretty empty.
-The blackout curtain wouldn't close completely, because one clip was disconnected at the track (and the outside lights are suitable for a stadium!), so I had to improvise.
-The breakfast consisted of sugar, fat, salt, and starch exclusively. Nice bagels, though, and tasty sausage patties, but the scrambled eggs were really, unnecessarily salty.
Little things, like carpet 'baseboards' that are detached, a poorly adjusted shower door that wouldn't close properly, the curtain, show the beginnings of a slip towards a distant dilapidation.
All in all, though, very satisfactory for a good night's sleep. Especially for an off-season $75...
Sleep inn in Louisville smell terrible throughout the whole hotel in my room to the point where I had to use my inhaler to even breathe. I lasted 20 minutes in my room and checked out for my own health concerns. It was the worst experience I've had with a hotel in the 65 years I have been staying in hotels. I can't believe you recommended this place. I want a refund on this reservation as I checked in and 20 minutes later checked out do the condition of the hotel in my room. The air conditioning system in the room blue aired it sounds like it was full of mold.
Better breakfast than most similar priced hotels. Walking distance to several restaurants and fast foods.
Everything was exemplary. The staff was friendly, the room clean and functional. The breakfast was very nice with more choices than usual