酒店回复: Dear Jose,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, comfortable bed, and our convenient location near shops and restaurants. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another great experience!Best Regards,Management Team
5.0分
商务出差
原文
翻译提供方：Google
酒店超级干净，靠近商店和餐厅，床很舒服。早餐
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酒店回复: Dear Jose,Thank you for your kind feedback! We're so glad to hear you enjoyed your stay with us and appreciated the cleanliness of the hotel, the convenient location near shops and restaurants, and the comfort of your bed. We noticed your comment about breakfast was incomplete—if there’s anything specific you’d like to share about your experience with it, we’d love to hear more so we can continue improving.Best Regards,Management Team
5.0分
家庭亲子
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Nice for the price; the toilet didn't flush well, but we survived. We were unable to control the AC, and it was pretty chiily.. 😉
We were only there for 1 night- it was easy on/off the highway.
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酒店回复: Dear Linda,Thank you for sharing your feedback! We’re glad to hear our location made for an easy stop and that you found value in your stay. We apologize for the issues with the toilet and air conditioning, and your comments have been shared with our maintenance team to address them. We appreciate you bringing this to our attention and hope to welcome you back in the future for a more comfortable stay.Best Regards,Management Team
5.0分
其他
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Beds were comfortable, staff asked daily were we ok or needed extra anything. Very secure, had to use key fob to re-enter for safety. Would definitely stay again
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酒店回复: Dear LaTavia,Thank you for your kind words! We're glad you found the beds comfortable and appreciated our attentive staff and secure environment. We look forward to welcoming you again!Best regards,Management Team
2.0分
家庭亲子
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I have been staying at this property for 4 years but will never step foot in this place again. The new little girl they have has a piss poor attitude and is just plan nasty. Someone is gonna put her in her place one day and she better be glad it wasn’t me that did it. She stays on her phone with her ear pods in and is very inconvenient for her to do her job. BTW it’s the morning twit they have. She was yelling at guest and gave both me and my mother a very nasty attitude and I will never stay at this place again.
1.0分
家庭亲子
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The room was dirty. The sheets had not been cleaned. The pool (which was one main reason we booked here) was closed us to being shut down for health inspection reasons yet nothing in the website to indicate. The tv had no volume and after a week’s stay was still not repaired and the wifi would not connect to anything. It was awful!
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酒店回复: Dear Rachel,We’re truly sorry to hear about your disappointing experience. Your feedback regarding cleanliness, pool closure, and maintenance issues is deeply concerning, and we sincerely apologize for the inconvenience caused. This is not the standard we strive to uphold, and your comments have been shared with the appropriate departments for immediate review.Sincerely,Management Team
4.0分
其他
Nice for a short stay
The bed was very comfortable, people talking on their phone and smoking near the entrance. Overall ok. Clean and close to many stores
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酒店回复: Dear Eneroliza,Thank you for your feedback. We're glad to hear you found the bed comfortable and appreciated the cleanliness and convenient location near local stores. We apologize for the inconvenience caused by guests smoking and talking near the entrance, and we’ll look into ways to better manage that area. We appreciate your comments and hope to welcome you back for another stay.Best Regards,Management Team
2.0分
其他
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Don’t So It
I would find somewhere else to stay if you can. The hotel smells when you walk in. Some of the rooms had roaches and management seemed to not be bothered or interested in finding a solution. Breakfast served stale food. The housekeeper bangs on your door to see if you need towels and to take your trash. Then proceeds to look in the room to see if anyone is in there. Mop head was dingy and dirty. It smells like they use dirty mop water to mop the floors. I should not have to clean my hotel room and spray it down with Lysol in order to feel comfortable. Never again!
2.0分
情侣出游
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The building looked clean on the outside and lobby. Room doors was old or needing painting or updating. The TV in the room had exposed wires. Housekeeping made the bed but never changed the sheets. Just provided clean towels. The room was small. Even tho reservations was confirmed but when I called the hotel to advise a late arrival they insisted on another $140 payment which was never refunded. I will never book a reservation at this hotel again.
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酒店回复: Dear Elaine,Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered during your stay, including the condition of the room, housekeeping service, and the billing concern. This is not the level of service we aim to provide, and your feedback has been shared with our management team for immediate review.Sincerely,Management Team
1.0分
其他
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Horrible vacation
Our room was horrible roaches on the floor, my husband clothes got soaked in the restroom from the sink leaking. The pool was dirty. The sausage for breakfast was not eatable. Our key stopped working had to get another. Couldn't watch tv none of the televisions worked in our room. Kids was miserable thank goodness they had their phones.
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酒店回复: Dear Latricia,Thank you for your feedback, and we sincerely apologize for the deeply disappointing experience you and your family had during your stay. The conditions you described are unacceptable and far from the standards we strive to maintain. We regret the issues with cleanliness, maintenance, and the overall comfort of your room. Your concerns have been brought to the attention of our housekeeping, maintenance, and management teams for immediate investigation and corrective action.Sincerely,Management Team
我真的很喜欢这家酒店，干净，床很舒服，靠近商店和餐馆
酒店超级干净，靠近商店和餐厅，床很舒服。早餐
Nice for the price; the toilet didn't flush well, but we survived. We were unable to control the AC, and it was pretty chiily.. 😉
We were only there for 1 night- it was easy on/off the highway.
Beds were comfortable, staff asked daily were we ok or needed extra anything. Very secure, had to use key fob to re-enter for safety. Would definitely stay again
I have been staying at this property for 4 years but will never step foot in this place again. The new little girl they have has a piss poor attitude and is just plan nasty. Someone is gonna put her in her place one day and she better be glad it wasn’t me that did it. She stays on her phone with her ear pods in and is very inconvenient for her to do her job. BTW it’s the morning twit they have. She was yelling at guest and gave both me and my mother a very nasty attitude and I will never stay at this place again.
The room was dirty. The sheets had not been cleaned. The pool (which was one main reason we booked here) was closed us to being shut down for health inspection reasons yet nothing in the website to indicate. The tv had no volume and after a week’s stay was still not repaired and the wifi would not connect to anything. It was awful!
Nice for a short stay
The bed was very comfortable, people talking on their phone and smoking near the entrance. Overall ok. Clean and close to many stores
Don’t So It
I would find somewhere else to stay if you can. The hotel smells when you walk in. Some of the rooms had roaches and management seemed to not be bothered or interested in finding a solution. Breakfast served stale food. The housekeeper bangs on your door to see if you need towels and to take your trash. Then proceeds to look in the room to see if anyone is in there. Mop head was dingy and dirty. It smells like they use dirty mop water to mop the floors. I should not have to clean my hotel room and spray it down with Lysol in order to feel comfortable. Never again!
The building looked clean on the outside and lobby. Room doors was old or needing painting or updating. The TV in the room had exposed wires. Housekeeping made the bed but never changed the sheets. Just provided clean towels. The room was small. Even tho reservations was confirmed but when I called the hotel to advise a late arrival they insisted on another $140 payment which was never refunded. I will never book a reservation at this hotel again.
Horrible vacation
Our room was horrible roaches on the floor, my husband clothes got soaked in the restroom from the sink leaking. The pool was dirty. The sausage for breakfast was not eatable. Our key stopped working had to get another. Couldn't watch tv none of the televisions worked in our room. Kids was miserable thank goodness they had their phones.