酒店回复: Hello Eduardo,Agradecemos sinceramente tus comentarios positivos sobre la limpieza y la comodidad de las camas. Nos alegra saber que tu estancia fue placentera en esos aspectos. Siempre trabajamos para ofrecer una experiencia de calidad a nuestros huéspedes y tomaremos en cuenta tus observaciones para mejorar aún más. Esperamos poder recibirte de nuevo en el futuro.
5.0分
其他
原文
翻译提供方:Google
服务很棒,我很喜欢房间,尤其是浴室,对我坐轮椅的丈夫来说非常方便。谢谢。
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酒店回复: Hello María,Nos complace saber que disfrutaron de su estancia y que la atención y las instalaciones del cuarto fueron adecuadas para sus necesidades. Nuestro objetivo es ofrecer un servicio accesible y satisfactorio para todos nuestros huéspedes. Agradecemos su comentarios y esperamos recibirlos nuevamente en el futuro para otra estancia placentera.
5.0分
其他
原文
翻译提供方:Google
过夜
过夜。令人惊讶的是,没有任何关于该地区食物或送货的参考。
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酒店回复: Hello Dennis,We appreciate your feedback and regret any inconvenience. We recommend guests to explore dining options available or concierge services for local recommendations. Your input helps us enhance guests' experiences in the future.
4.0分
朋友出游
Check in was quick and informative. Close to shopping & restaurants. Hotel is showing wear but clean and accommodating.
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酒店回复: Hello Gail,Thank you for your feedback. We're pleased to hear that check-in was efficient and that our location suited your needs. We appreciate your observations regarding the hotel's condition, as we are always striving to maintain a welcoming environment for our guests. Your insights help us improve our services and facilities for future visitors. We hope to welcome you back again soon!
5.0分
其他
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Staff great & friendly! Breakfast was cold - and management putting a sign stated food was not allowed out of the dining area. I felt that was not right if we’re paying for our rooms. First time I’ve ever seen that sign.
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酒店回复: Hello Brenda,Thank you for your feedback regarding your recent stay. We're glad to hear you found our staff friendly. We appreciate your comments about breakfast and the policy regarding food in the dining area, as they help us understand our guests' perspectives. We continually evaluate our services and your input is valuable to us. We hope to welcome you back in the future for a more enjoyable experience.
5.0分
情侣出游
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Great location...cruising out of Galveston tomorrow morning and it is close to the port...cost much lower than staying in Galveston....great place to eat "Baytown Seafood"
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酒店回复: Hello Michael,Thank you for sharing your positive experience with us! We're glad to hear you enjoyed our convenient location and had a great dining experience at Baytown Seafood. We hope your cruise out of Galveston is amazing and that you have a fantastic time. Safe travels and we wish you many wonderful adventures ahead!
1.0分
商务出差
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Lady in front was very rude.. also I got bit by a spider and have 6 spider bites.. the first hotel room smelled moldy and disgusting got a second barely and was ok until I got bit
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酒店回复: Hello Arnoldo,Thank you for sharing your experience. We take guest feedback seriously and are sorry to hear about your concerns during your stay. We encourage all guests to reach out to management directly regarding any issues faced, including interactions with staff or room conditions. Your feedback helps us improve our services, and we appreciate your insights. We hope you have a safer and more pleasant stay in the future.
房间不错,环境挺好的。
愉快的住宿体验,房间干净,床很舒服,电视也很好。有泳池和早餐,没什么可抱怨的,会推荐给所有人。
很不好的体验,霉味弥漫在房间,卫生很差,服务也跟不上。
非常好的酒店,干净整洁,床也很舒服。
服务很棒,我很喜欢房间,尤其是浴室,对我坐轮椅的丈夫来说非常方便。谢谢。
过夜
过夜。令人惊讶的是,没有任何关于该地区食物或送货的参考。
Check in was quick and informative. Close to shopping & restaurants. Hotel is showing wear but clean and accommodating.
Staff great & friendly! Breakfast was cold - and management putting a sign stated food was not allowed out of the dining area. I felt that was not right if we’re paying for our rooms. First time I’ve ever seen that sign.
Great location...cruising out of Galveston tomorrow morning and it is close to the port...cost much lower than staying in Galveston....great place to eat "Baytown Seafood"
Lady in front was very rude.. also I got bit by a spider and have 6 spider bites.. the first hotel room smelled moldy and disgusting got a second barely and was ok until I got bit