酒店回复: Thank you for your review and the 8/10 rating! We're glad to hear you enjoyed our hotel.
1.0分
其他
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So disappointed, we paid for a queen bed/accessible. I use a cpap. There was no plug that we could find next to the bed. The only one was in the bathroom and entry way. We finally found one on the wall where the bed was but had to move a heavy bed to get to it. Speaking of the bed, it was a full, at most a double. Definitely not a queen, on my side on one side of the bed I could reach the other side of the bed. I am a short person. Called the front desk about the outlets, they did not even offer any advice or assistance. There is practically no where to set your bathroom toiletries, it was very frustrating to try and take care of things while juggling things around the one small shelf, that already had their stuff on it and the barely there sides of the sink. This was perhaps the most disappointing room I have ever stayed in. They sent us a text to check out, offer feedback. Told them the above and have received no response. Will never stay here again and will not recommend. I had lost my daughter, and to experience this after having to deal with that was extremely upsetting. To top it off, the side door read the card, but would not release the door so my partner had to walk all the way around, let me in so I could open the door when he got our things from the car. Total disappointment.
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酒店回复: Thank you for your feedback. We’re very sorry to hear about your experience and for the difficult time you were going through. This is not the level of care we aim to provide. We appreciate you bringing this to our attention and will address it with our team.
2.0分
其他
Breakfast was awful . Very few things to choose from. Front desk staff just not professional. Won’t choose to stay there again.
5.0分
其他
Desk staff was great! Check in was very fast. Room was good. Check out was seamless. No issues.
酒店回复: Thank you for the fantastic 10/10 review!
5.0分
家庭亲子
The staff was pleasant and helpful. Our stay was brief so didn't need a lot of the facilities, however, everything was clean and available.
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酒店回复: Thank you for your 10/10 review! We’re glad our staff and facilities met your needs and hope to see you again.
5.0分
情侣出游
Second stay here. Staff particularly friendly and helpful. Good value compared to other lodging in the area.
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酒店回复: Thank you for your 10/10 review! We’re glad you enjoyed your second stay and appreciate your kind words about our staff and value.
房间干净整洁 设施有些年头了 但不影响 早餐丰盛美味 服务相当满意 是一次不错的体验 比狄金森的其他酒店性价比高
性价比超值,环境优美,服务员态度非常好
挺好的,舒适
房间里的浴室没有灯,而且很脏,显然他们在黑暗中试图打扫房间,但打扫得很糟糕,电视无法使用,电话也无法拨打前台
不错的酒店
So disappointed, we paid for a queen bed/accessible. I use a cpap. There was no plug that we could find next to the bed. The only one was in the bathroom and entry way. We finally found one on the wall where the bed was but had to move a heavy bed to get to it. Speaking of the bed, it was a full, at most a double. Definitely not a queen, on my side on one side of the bed I could reach the other side of the bed. I am a short person. Called the front desk about the outlets, they did not even offer any advice or assistance. There is practically no where to set your bathroom toiletries, it was very frustrating to try and take care of things while juggling things around the one small shelf, that already had their stuff on it and the barely there sides of the sink. This was perhaps the most disappointing room I have ever stayed in. They sent us a text to check out, offer feedback. Told them the above and have received no response. Will never stay here again and will not recommend. I had lost my daughter, and to experience this after having to deal with that was extremely upsetting. To top it off, the side door read the card, but would not release the door so my partner had to walk all the way around, let me in so I could open the door when he got our things from the car. Total disappointment.
Breakfast was awful . Very few things to choose from. Front desk staff just not professional. Won’t choose to stay there again.
Desk staff was great! Check in was very fast. Room was good. Check out was seamless. No issues.
The staff was pleasant and helpful. Our stay was brief so didn't need a lot of the facilities, however, everything was clean and available.
Second stay here. Staff particularly friendly and helpful. Good value compared to other lodging in the area.