酒店回复: Dear Valued Guest,Greetings from The Malla Hotel!Thank you for your wonderful review. We are delighted to hear that you found the room clean and tidy and enjoyed the freshly made omelet at breakfast. Providing a comfortable stay along with delicious dining options is something our team always strives for.Your kind feedback is greatly appreciated, and we look forward to welcoming you again for another pleasant stay.Best regards,Satish ShresthaGeneral ManagerThe Malla Hotel
酒店回复: Dear Guest,Greetings from The Malla Hotel!Thank you for taking the time to share your feedback. We regret to hear that your stay did not meet your expectations. We sincerely apologize for the condition of the facilities and the breakfast experience you described. Please know that your comments regarding the room amenities and breakfast variety are noted and will be addressed as we strive to improve our offerings.Regarding the additional breakfast charge, we aim to maintain transparency in our pricing and would appreciate the opportunity to discuss any concerns further.We hope to welcome you back in the future to provide a more pleasant experience.Best Regards,The Malla Hotel
1人觉得有用
3.6分
标准房
独自旅行
设备有点老旧，入住期间马桶和洗脸盆都出了问题。
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酒店回复: Dear Guest,Greetings from The Malla Hotel!Thank you for sharing your feedback. We are sorry to learn that the condition of some facilities did not meet your expectations during your stay. Please accept our sincere apologies for the inconvenience caused by the issues with the toilet and sink. We will address these concerns with our maintenance team to ensure such occurrences are avoided in the future.Your feedback is important to us, and we hope to have the opportunity to welcome you back and provide a more comfortable experience.Best Regards,The Malla Hotel
房间干净整洁 早餐现做omelet好吃
酒店很老，房间里面的设施特别老，浴缸都大面积脱釉，早餐特别难吃，种类特别少，就第一天吃了个早餐和最后一天吃了早餐，最后一天一个朋友送我去机场加了一个早餐，竟然要一百多！真划不来
设备有点老旧，入住期间马桶和洗脸盆都出了问题。
价格有点偏高，对于一家这样规模的酒店来说，服务不算特别好，房间还算可以。
我对这家酒店的整体体验高于平均水平。酒店维护良好，房间干净整洁，床铺舒适度一般，但基本设施一应俱全。酒店应该更换更舒适的床垫了。入住期间，员工始终展现出专业和礼貌的态度，确保了入住体验的顺畅愉快。酒店位置便利，方便前往附近的餐厅和景点。早餐种类丰富，品质不错，但并非最佳选择。虽然在床铺和入住效率等方面还有提升空间，但整体服务和舒适度值得称赞。未来我还会选择入住这家酒店。
不错的酒店，推荐。
非常喜欢尼泊尔的这家酒店，酒店早餐非常丰富美味RAJ very nice 体验感很好，非常热情，酒店干净整洁舒适温馨，工作人员很耐心热情周到
这边的服务很不错，而且吃的东西确实符合我们中国的口味！！不知是不是中国厨师！！这么晚还很客气！！希望下次带家人来吃
这家酒店🏨所有服务都很好，食物也很美味 很好很棒！工作人员也很热情 很友善，有朋友过来的话 我肯定会推荐他们来这家酒店吃住一条龙
在尼泊尔旅行期间，我们在行程开始和结束时都入住了马拉酒店 (Malla Hotel) 几个晚上。每次入住体验都非常棒。每次进出酒店，都能感受到实习员工阿什玛 (Ashma) 和纳姆拉塔 (Namrata) 的热情问候，这让我们倍感愉悦。图姆布 (Thumbu) 的问候也令人印象深刻。给经理的建议：一定要和阿什玛和纳姆拉塔签订正式合同，绝对不会后悔！事实上，酒店所有员工都非常友好热情，乐于助人。早餐也很棒，新鲜出炉的华夫饼美味极了。还要特别赞扬一下东方酒店 (Orient Hotel) 的女士们和厨师，我们在那里享用了一顿美味佳肴，服务也无可挑剔。这家酒店地理位置优越，位于泰米尔区。