酒店回复: Thank you for staying with us. We apologize if you felt that your room needed maintenance. We are continuing to make improvements over the year or two but these things do take time. We hope that on your next visit to Columbia you may consider giving us another chance.
5.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for staying with us! We hope to see you again!
4.0分
商务出差
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I did walked into my room last night to see a mess on the floor, it seems to be feces from a pet. I went ahead and cleaned it up. I noticed while in the shower. The shower head to angled to the point that the water comes out to where it’s going on the floor. Maybe re-angled the shower head that it’s not causing a mess on the floor. My portal stay was good. I had a good night sleep and well rested.
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酒店回复: Thank you for staying with us again! It is always a pleasure having you here. We are sorry for any mess on the floor that you may have experienced upon entry of the room. We will be discussing this matter with our housekeeping staff to make sure that are being thorough when cleaning the room. Overall we are happy you enjoyed your stay and had a good night's rest. We look forward to seeing you again on your next visit to Columbia!
3.0分
其他
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The bathroom was like a Frankenstein room with staples holding the paper and cracks together. Tons of dust built up on the bathroom vent. My daughters allergic to dust and woke up with a nose bleed. The breakfast eggs seemed fake. Parking lot was safe. Some parts in the main room are newly renovated. TV is small. The beds were very comfortable.
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酒店回复: Thank you for staying with us. On behalf to the staff I would like to apologize for any allergens that your daughter dealt with. We will notify maintenance to make sure the our vents are properly cleaned. We appreciate your feedback and we hope that in the future you will consider giving us another chance.
5.0分
其他
It was really great! The morning staff was extremely helpful! Great staff with great service!
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酒店回复: Thank you for staying with us and for the perfect rating! We are thrilled you enjoyed your stay and that you found our staff to be helpful. We can't wait to see you again on your next visit and we hope you have a great day!
4.0分
商务出差
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Okay for a short stay
We stayed for 2 nights because of a class at Lindsey Wilson University. The staff was helpful and polite. The beds were comfortable and clean. There were a frew negatives including the toilet not being clean when we walked in, the room was very dusty and they advertised a gym but there was no gym. The free breakfast was nice and decent.
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酒店回复: Thank you for staying with us. We are glad that you liked our beds and found them to be comfortable. We would like to apologize for any cleanliness issue that you may have experienced and we will discuss this matter with our housekeeping staff. As far as the gym we do not have one on site but our guests do have access to one off site at our local college. We hope to see you again on your next visit to Lindsey Wilson!
5.0分
商务出差
Very nice place to stay, not too far from everything in town, staff was very polite and helpful
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酒店回复: Thank you for staying with us! We are thrilled that you enjoyed your stay and we hope to see you again on your next visit to Columbia.
3.0分
其他
Room was okay. Needs of maintenance. No hot tub but one was advertised. The hot tub was concreted in. Hotel staff was very friendly.
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酒店回复: Thank you for staying with us. On behalf of the team I would like to apologize for not exceeding your expectations. We have notified maintenance and will have them check the room that you stayed in. We hope that in the future you may consider giving us another chance and we hope you have a great day.
5.0分
其他
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Great stay!!!!!
Very clean and the most comfortable bed I have ever slept in. Rooms very up dated and roomy We were a late check in and it was easy and quick when we arrived to get to our room. Every one very nice. They had a breakfast with stay but we didn’t participate. It smelled delicious but we were heading to 127 longest yard sale.
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酒店回复: Thank you for staying with us! We are happy that you loved our beds and that you enjoyed your stay. We can't wait to see you again next year during the 127 yard sale! We hope you a wonderful day!
酒店干净整洁，泳池也很棒。
这些房间已经需要一点维护了。
好的
I did walked into my room last night to see a mess on the floor, it seems to be feces from a pet. I went ahead and cleaned it up. I noticed while in the shower. The shower head to angled to the point that the water comes out to where it’s going on the floor. Maybe re-angled the shower head that it’s not causing a mess on the floor. My portal stay was good. I had a good night sleep and well rested.
The bathroom was like a Frankenstein room with staples holding the paper and cracks together. Tons of dust built up on the bathroom vent. My daughters allergic to dust and woke up with a nose bleed. The breakfast eggs seemed fake. Parking lot was safe. Some parts in the main room are newly renovated. TV is small. The beds were very comfortable.
It was really great! The morning staff was extremely helpful! Great staff with great service!
Okay for a short stay
We stayed for 2 nights because of a class at Lindsey Wilson University. The staff was helpful and polite. The beds were comfortable and clean. There were a frew negatives including the toilet not being clean when we walked in, the room was very dusty and they advertised a gym but there was no gym. The free breakfast was nice and decent.
Very nice place to stay, not too far from everything in town, staff was very polite and helpful
Room was okay. Needs of maintenance. No hot tub but one was advertised. The hot tub was concreted in. Hotel staff was very friendly.
Great stay!!!!!
Very clean and the most comfortable bed I have ever slept in. Rooms very up dated and roomy We were a late check in and it was easy and quick when we arrived to get to our room. Every one very nice. They had a breakfast with stay but we didn’t participate. It smelled delicious but we were heading to 127 longest yard sale.