Mackenzie is a great example of a job well done. He is helpful, polite and respectful. I had a lovely stay thanks to his attitude towards the guests.
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酒店回复: Thank you for your incredibly kind mention and accolades for the team! We are ecstatic to read of your positive experience, and hope to host you again at a Sandman Hotel near you!
4.0分
其他
Rooms were neat and clean, Denny’s was very conveniently located attached to the accommodation
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酒店回复: Thank you for taking the time to provide us with such a wonderful review. I will be sure to pass on the accolated to our Housekeeping Team & the Denny's Restaurant team
5.0分
其他
The rooms are clean and comfortable beds. Second stay, and would stay again. Staff was super helpful with an early arrival.
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酒店回复: Thank you for taking the time to provide us with such a wonderful review, Karen. I will be sure to share your kind words with the rest of the team!
4.0分
其他
Staff very friendly and helpful. Rooms are comfortable and clean but are in need of some major upgrades
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酒店回复: Thank you for the positive review, and we look forward to welcoming you back on your next journey through the area.
5.0分
其他
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Solid stay. The kitchenette was a nice touch! Clean, comfy and quiet. Only stayed one day, but no issues at all. Woman at check in was nice/polite. Attached Denny's was convenient for a bite to eat after check in. Pretty solid for the price.
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酒店回复: We sincerely appreciate your time providing us with such a great review! I will be sure to share this with the team and pass on your accolades.
1.0分
商务出差
Dirty stained carpets
Small old TV
Small showers
Definitely not a hotel I would recommend
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酒店回复: Thank you for bringing your concerns to our attention, we have identified the room you are specifying in your review and will work with our housekeeping team in regard to the cleanliness concern with the carpet immediately. We have also replaced the Television in place with our brands standard, being 42-48 inches & our apologies for the inconvenience this must a have caused you during your stay. Again, thank you for taking the time to bring these concerns to our attention as we hope to do better for future guests with this important feedback.
4.0分
商务出差
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The hotel is run down and aged. When we first checked in we had a couple iasues with our room. I went to the front desk and stated my concerns and without hesitation the gentleman moved us to another room. It was better and he apologized because it was on the second floor rather than the first. It didn't matter to us what floor we were on. After moving rooms we recieved a call from the front desk gentleman(I should have written his name down as I have forgotten it) aaking if we were going to be in our room for a few minutes. He wanted to stop by. Within seconds he knocked and had a basket of goodies for us. Totally unnecessary but muchly appreciated. This was an inexpensive hotel so we didn't have high expectations. But we will stay there again because of the front desk gentleman. If you are looking for a cheap hotel with great service, stay here.
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酒店回复: hank you for taking the time to share your experience. We appreciate your feedback about the the hotel, and we’re sorry for the initial issues with your room. We're glad to hear our front desk team member was able to promptly assist you and make your stay more comfortable. It means a lot to us when you chose to stay with us again. We look forward to welcoming you back for another great stay!
5.0分
家庭亲子
The staff were really great. They did little things that made my stay feel welcomed and appreciated.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our team helped make your stay feel welcoming and appreciated. We hope to have the pleasure of welcoming you back again soon!
4.0分
其他
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Convenient location, close to downtown. Pool was nice, a little chilly and there's no hand rail to the pool deck area. The bathroom is not suitable if you have mobility challenges
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed our convenient location and the pool, and we appreciate your note about the temperature and the absence of a handrail. We're also sorry to hear that the bathroom was not ideal for guests with mobility challenges. Please know that we do have accessible rooms available upon request. We hope to have the opportunity to welcome you back in the future.
位置很好
Mackenzie is a great example of a job well done. He is helpful, polite and respectful. I had a lovely stay thanks to his attitude towards the guests.
Rooms were neat and clean, Denny’s was very conveniently located attached to the accommodation
The rooms are clean and comfortable beds. Second stay, and would stay again. Staff was super helpful with an early arrival.
Staff very friendly and helpful. Rooms are comfortable and clean but are in need of some major upgrades
Solid stay. The kitchenette was a nice touch! Clean, comfy and quiet. Only stayed one day, but no issues at all. Woman at check in was nice/polite. Attached Denny's was convenient for a bite to eat after check in. Pretty solid for the price.
Dirty stained carpets
Small old TV
Small showers
Definitely not a hotel I would recommend
The hotel is run down and aged. When we first checked in we had a couple iasues with our room. I went to the front desk and stated my concerns and without hesitation the gentleman moved us to another room. It was better and he apologized because it was on the second floor rather than the first. It didn't matter to us what floor we were on. After moving rooms we recieved a call from the front desk gentleman(I should have written his name down as I have forgotten it) aaking if we were going to be in our room for a few minutes. He wanted to stop by. Within seconds he knocked and had a basket of goodies for us. Totally unnecessary but muchly appreciated. This was an inexpensive hotel so we didn't have high expectations. But we will stay there again because of the front desk gentleman. If you are looking for a cheap hotel with great service, stay here.
The staff were really great. They did little things that made my stay feel welcomed and appreciated.
Convenient location, close to downtown. Pool was nice, a little chilly and there's no hand rail to the pool deck area. The bathroom is not suitable if you have mobility challenges