酒店回复: Dear Linda, Thank you so much for this thoughtful and detailed review! We’re truly happy to hear that you had such a positive experience during your stay and that our hotel provided a comfortable and welcoming environment for your family. It’s wonderful to know that the smaller scale of the hotel suited your needs and that our all-inclusive facilities met your expectations without feeling overwhelming. We're especially grateful for your kind words about our team, Emanuel, Marietta, Nino, and Rio will be thrilled to hear how much of an impact they made. Marietta’s gesture to help on her day off truly reflects the spirit of care and hospitality we strive to offer all our guests. We're glad your son received the attention he needed quickly and that he felt better thanks to the kindness and professionalism of our staff. Thank you also for your helpful suggestions regarding child-friendly improvements. We genuinely appreciate this kind of feedback and will take it into consideration during the upcoming renovation phase. Safety and convenience for families are very important to us, and your insights are valuable. It’s great to hear that you enjoyed the food, the renovated rooms, and the lovely views and that the animation team helped create a fun and lively atmosphere, even outside of high season. We’re so pleased you had a memorable stay, and we hope to welcome you and your family back again soon for another relaxing and joyful holiday. Warm regards, Venezia Resort
酒店回复: Dear guest, Thank you so much for your glowing review and for sharing such kind words about your recent stay at Venezia Resort. We are absolutely delighted to hear how much of an impact Rio had on your holiday. He is indeed full of energy and passion for what he does, and it makes us very proud to see how much his efforts contributed to making your experience truly unforgettable. We will make sure to pass on your compliments to him — he will be thrilled to know he made such a difference. We are also pleased that you found our rooms clean and well maintained, and that you enjoyed the drinks selection during your stay. At the same time, we take note of your comments regarding the buffet variety and morning noise. Your feedback is valuable, and we will share it with our team as part of our ongoing efforts to improve the guest experience. It is wonderful to read that your stay was filled with joy and great memories. We would be delighted to welcome you back for another magical holiday in the future. Kind regards, Nick K. Guest Relations
酒店回复: Thank you for taking the time to share your feedback with us. We’re happy to hear that you had an enjoyable week on Rhodes and that you appreciated the renovations to the resort, the food variety, and especially the adult-only area, we're glad it stood out as a highlight for you. It’s also great to hear that the daily cleaning, fresh towels, and room amenities like the air conditioning met your expectations. However, we're truly sorry to hear that your room (303) did not meet your comfort needs. Your comments about the bed, bathroom fixtures, and the lack of a private outdoor space have been noted. We understand how important a good night's rest is, and we sincerely regret that your stay was affected by discomfort. Our team is already looking into the issues you mentioned to make the necessary improvements. Regarding the cocktail options, we appreciate your feedback, we're always reviewing our offerings and policies to better meet guest expectations, and your input is helpful in guiding those decisions. Thank you once again for your honest review. We hope we’ll have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, Venezia Resort
酒店回复: Thank you so much for your heartwarming review! We're thrilled to hear that you and your family had such a wonderful time at Venezia Resort and enjoyed your holiday in beautiful Faliraki. It's great to know that the views over the sea and Faliraki made your stay even more special, whether from the pool or during your meals. A special thank you for your kind words about Mr. Stergos — he truly is a valued member of our team, and we’ll gladly share your compliments with him and the rest of our staff. We're also delighted that you felt so welcome and appreciated the friendly atmosphere from all departments — housekeeping, bar staff, and animation alike. It’s great to hear you found the food varied and suitable for everyone, and that you embraced the international mix of guests with such a positive attitude. Thank you again for your recommendation. We’d love to welcome you back to Rhodes and to Venezia Resort anytime! Warm regards, Venezia Resort
酒店回复: Dear Guest from Room 929, Thank you so much for your thoughtful and detailed review! We're delighted to hear that your stay at Venezia Resort turned into such a memorable experience. While we're sorry to hear that your arrival was initially less smooth, it's wonderful to know that Stergos was there to welcome you with professionalism and warmth — he truly is an outstanding member of our team, and we’ll be sure to pass on your kind words. We're also very happy to hear you appreciated the friendliness of our entire staff and that the relaxed, welcoming atmosphere helped make your vacation special. Great to know you enjoyed the shuttle service and your excursions around beautiful Rhodes as well! Thank you again for your kind words. We’d love to welcome you back anytime for another fantastic stay. Warm regards, Venezia Resort Team
酒店回复: Thank you so much for your lovely review! We're happy to hear you had such a great holiday and that you were pleased with the clean rooms, well-maintained pool, and especially our amazing animation team, Jet and Nino will be thrilled to hear your kind words! We also appreciate your feedback about the food and will certainly look into how we can offer more variety. Thanks again for sharing your experience, we hope to welcome you back for another top vakantie soon! Warm regards, Venezia Resort
酒店回复: Thank you so much for your glowing and detailed review! We're absolutely delighted to hear that your 13-day stay at Hotel Venezia was such a wonderful experience from start to finish. It means the world to us that you felt welcome, enjoyed the delicious variety of food, and appreciated the cleanliness and care throughout the hotel. A special thank you as well for your kind words about our pools and the animation team, they'll be thrilled to know their energy and efforts made a difference to your holiday. We truly hope to welcome you back again soon for another fantastic stay! Warm regards, Venezia Resort
酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear that you and your family enjoyed your 10-day stay at Venezia Hotel. It’s great to know the food was fresh and delicious, the pools were a hit with the kids, and that the variety of pool areas met everyone’s needs, from slides for the little ones to relaxing and adult-only spaces. We truly appreciate your kind words about the cleanliness, the comfort of the rooms, and the friendly, discreet staff. We hope to welcome you and your family back again very soon! Best regards, Venezia Resort
酒店回复: Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had a wonderful trip and enjoyed discovering Greek culture, it's always a joy to know our guests leave with such special memories. We’re very glad you appreciated the warm welcome and attentiveness of our team, as well as the beauty of Rhodes. Thank you also for your honest feedback regarding the food variety, we understand how important it is to keep things fresh and interesting, and your comments have been passed along to our kitchen team for review. You're absolutely right, renting a car is a great idea to fully explore the island, especially with our more peaceful location away from the city center. We hope to see you again very soon for another fantastic stay! Best regards, Venezia Resort
酒店回复: Σας ευχαριστούμε θερμά για την αναλυτική και θετική σας αξιολόγηση! Είναι χαρά μας να διαβάζουμε ότι απολαύσατε τη διαμονή σας, την άψογη εξυπηρέτηση στη ρεσεψιόν και στα μπαρ, καθώς και το a la carte δείπνο, ειδικά το μαροκινό μενού! Χαιρόμαστε επίσης που βρήκατε το δωμάτιό σας ευρύχωρο, καθαρό και ήσυχο, ακόμα και σε περίοδο υψηλής πληρότητας. Εκτιμούμε την ειλικρινή σας παρατήρηση για το παράθυρο στο μπάνιο, καθώς και τις προτάσεις σας για μεγαλύτερη ποικιλία στον κατάλογο των κοκτέιλ και στον πρωινό μπουφέ, θα τις λάβουμε υπόψη για τη βελτίωση των υπηρεσιών μας. Σας ευχαριστούμε για την πρόταση και ελπίζουμε να σας ξαναδούμε σύντομα! Με εκτίμηση, Venezia Resort
酒店提供全包设施,但不会过于拥挤。非常适合喜欢小型酒店的家庭入住。工作人员非常友好!他们也很会照顾孩子,而且非常投入。我们3岁的儿子在石阶上撞到了头。他们立即采取了行动。我们叫了出租车,然后去了医院。调酒师伊曼纽尔立刻拿出急救箱来帮助我们。尽管人来人往,但他还是让我儿子再次露出了笑容!我们去的时候不是旺季,但仍然有很多事情可以做。酒店的常驻娱乐团队非常友好,让每一天都像派对一样!玛丽埃塔、尼诺和里奥。玛丽埃塔是荷兰人,这对我们来说尤其好。8天后,我儿子需要拆线。玛丽埃塔在休息日开车送我们去了当地的医生那里。真是太贴心了!这体现了她对酒店客人的热情。酒店的大部分区域已经翻新完毕,我知道他们今年冬天还会继续翻修剩下的部分。所以每年都在进步。去年菜单上只有两款鸡尾酒,现在大概有六款了。酒店的食物棒极了!菜品总是看起来新鲜,而且选择丰富。我们的房间很漂亮,阳台的景色也很棒!床很舒服,房间也很干净。白天有去法里拉基的免费班车。晚上,下坡路段很容易步行。我们甚至还带了婴儿车。这是希腊的道路,所以有些路段你需要想办法用婴儿车,不过完全可以接受。回程我推荐打车。回程费用为10欧元。酒店小贴士:关于酒店,我希望他们在下次装修时能做一些小调整。(适合儿童入住)房间很漂亮,但是洗手池侧面有点尖。我们整个假期都用毛巾盖着,这样我们的儿子就不会撞到它了。他们还可以把通往儿童泳池的通道改造得更方便婴儿车通行。酒店各处都设有带婴儿车坡道的台阶,但儿童泳池目前还没有。或许可以在卫生间增设一些婴儿换尿布台,并更换一些公共卫生间的锁。总结:这是一家温馨的小型全包酒店,员工敬业友好。客房装修精美,配有大阳台,卫生条件一流。酒店设有多个游泳池。无论大人还是孩子(即使在非旺季)都能找到丰富的活动,并且拥有一支优秀的常驻娱乐团队!
我们度过了一段难忘的时光,这很大程度上要归功于酒店的主人Rio。🌟 他总是面带微笑,精力充沛,幽默风趣,他知道如何从早到晚营造出一种非凡的氛围。无论是体育活动、游戏、表演,还是与客人的简单交谈,他都给人一种精力充沛、对工作充满热情的感觉。Rio 拥有一种罕见的天赋,能让每个人都感到与众不同:他能记住每个人的名字,花时间与每个人交谈,并营造出一种让人感觉舒适的家庭氛围。多亏了他,我们一刻也没有感到无聊!说实话,酒店本身就很棒,但有了Rio,一切都变得更加精彩。我百分之百推荐您享受他的招待,离开时您会满脑子都是美好的回忆……谢谢你,Rio!🙌🔥 如果除了Rio之外,我还要说点别的,那就是自助餐还不错,但入住期间的菜品种类略显不足。房间干净整洁,维护得很好,没什么可抱怨的,唯一真正的缺点是早上房间外面工作人员的噪音。另一方面,至于饮料和酒水,没什么可抱怨的:这里有很多可享用的,一切都很充足,服务也很好。
我们在罗德岛度过了美好的一周。度假村很漂亮,而且最近刚装修过。服务也体现了这一点。食物很棒。每天都可以品尝到不同主题的特色菜肴。食物真的很棒。可惜的是鸡尾酒种类有限,其他的都要付费。另一件让我失望的事情是,在成人专区点不到鸡尾酒,而且在其他地方也点不到。成人专区其实是个优点。我们住在303房间,这成了我们这次假期的一大败笔。房间很小,但设施齐全。床又小又硬。我回家时背都酸了。浴室也很糟糕。淋浴喷头和把手需要更换。洗完澡后,黄色的洗手池湿透了,还得先把整个浴室擦干。我们每天都会换新的毛巾和卫生纸。这个房间在一楼,所以没有阳台,但有一个庭院。不过因为我们坐在泳池边,那里交通比较拥堵,所以我们就没坐在外面了。房间里的空调确实不错。
我们在法里拉基度过了一个美好的假期。酒店坐拥法里拉基和大海的壮丽景色。无论是在泳池边还是用餐时,都能一览无余地欣赏海景。我们由衷地赞扬斯特戈斯先生的出色工作和乐于助人的服务。清洁人员、酒吧工作人员和娱乐人员——每个人都总是面带微笑。我们一家人感觉非常舒适。这里的食物总能满足每个人的需求。当然,作为德语客人,您肯定是少数,但酒店会尊重每位客人,您还可以借此提高英语水平。房间设施齐全。罗德岛的精彩之处太多了,值得您来度假,我们强烈推荐威尼斯度假酒店。
在威尼斯度假村的美好体验。我们在威尼斯度假村的假期令人难忘。我们最初抵达时有点慢,但谢天谢地,前台的Stergos很快就为我们服务了。他专业而友善地处理了一切,让我们立刻感到宾至如归——一位真正优秀的主人。整个度假村的员工都非常棒:无论是客房服务、餐厅、酒吧还是前台,每个人都同样友好热情,乐于助人。总有时间聊天,营造出温馨轻松的氛围。我们很享受前往海滩的班车服务,还参加了几次游览美丽的罗德岛的短途旅行——强烈推荐。这是一个美好的假期,这部分要归功于整个团队的奉献精神,尤其是Stergos,他们真的让一切变得与众不同。929号房间
假期过得很愉快,房间干净整洁,泳池维护得很好,动画团队也很棒,尤其是Jet和Nino,他们非常乐于助人,也很友好。食物有时可以做得更好一些,品种也更多一些。超棒的假期!
我们刚刚结束在威尼斯酒店 (Hotel Venezia) 的 13 天美好时光,度过了一段美好的时光。从入住的第一刻起,一切都感觉很棒。工作人员非常友好,总是乐于与我们聊天或伸出援手。每天的食物都很棒,选择丰富,每道菜都美味无比。你真的能感受到他们用心良苦。酒店一尘不染,从房间到泳池,一切都保持得一尘不染。说到泳池,它们非常漂亮,维护得也无可挑剔。娱乐团队也值得特别表扬。他们的热情和活力令人赞叹,总是能带给每个人愉悦的体验,又不至于过于急躁。总之,我们在威尼斯酒店 (Hotel Venezia) 度过了一段美好的时光。
我们在威尼斯酒店住了10天,一切都很完美,食物总是新鲜美味,我们带着两个5岁和9岁的孩子,他们爱不释手。泳池也很完美,每个人都能找到自己喜欢的,一个带滑梯的儿童区,一个成人泳池,以及另外两个泳池,一个安静,一个带娱乐设施。房间大小合适,干净整洁,每天都会打扫。工作人员非常友好且细心。酒店非常棒。泳池周围有很多躺椅。
很棒的酒店,罗德岛景色优美,值得一游。工作人员热情好客,乐于倾听顾客的需求!菜品有待改进,因为总是重复,吃到最后会觉得索然无味。酒店离市中心较远,所以入住期间租车会更好。
酒店非常漂亮,前台和酒吧的服务无可挑剔。晚上的点菜非常美味(我们点了摩洛哥风味)。虽然酒店客满,但并没有感觉到(某种程度上是好的),到处都弥漫着宁静祥和的氛围。房间(我们住的是带按摩浴缸的房间)宽敞,还有一个大阳台。非常漂亮干净(唯一有点不方便的是浴室的清真寺式窗户,可以看到房间的主要区域,幸好有窗帘)。考虑到它提供的服务,绝对物有所值。唯一不足的是全包菜单上的鸡尾酒种类很少,自助早餐的种类或许更多一些(我们只吃了早餐)。但无论如何,一切都是值得的。我们强烈推荐!