酒店回复: Dear Yanoh,Thank you for your kind and thoughtful feedback! We’re thrilled to hear that you had such a positive experience with our staff, facilities, and services. It’s wonderful to know that our professionalism and cleanliness met your expectations. We truly appreciate your trust in us and are excited to welcome you back to try our food next time!We look forward to being your first choice when you're back in Lagos!Warm regards,
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天哪,我该从哪儿说起呢?
食物很棒,我全程都在吃他们的自助餐。
我在那里的用餐体验非常棒。房间干净,床上用品舒适,浴室干净,员工响应速度很快,我一定会再来的。
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酒店回复: Dear Nene,Thank you so much for your wonderful and detailed feedback! We’re truly delighted to hear that you enjoyed every aspect of your stay—from the buffet dining experience to the clean rooms, comfortable beddings, and prompt service from our staff. Your kind words mean a lot to us, and we’re so glad we could make your visit memorable. We look forward to welcoming you back soon for another excellent stay.Warm regards,
酒店回复: Dear Oby,Thank you for sharing your feedback. We're glad to hear you enjoyed our location, food, and the service provided by our staff. However, we sincerely apologize for the inconvenience you faced regarding the billing issue and the delay in resolving it. This is certainly not the experience we aim to provide, and we will be working closely with both the restaurant and front desk teams to improve our communication and processes to prevent such issues from happening in the future.We also appreciate your comments on cleanliness and maintenance, and we will take immediate steps to address these areas.Thank you for your valuable input, and we hope to welcome you back soon for a more seamless and enjoyable stay.Warm regards,
酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re so pleased to hear that you had a great stay, enjoyed our location and views, and experienced excellent service from both the front desk and restaurant staff. Your kind words mean a lot to us!We do apologize for the cleanliness issues you encountered with the carpets and vacuuming. This certainly doesn’t meet the standard we aim to maintain, and we will be addressing these concerns with our housekeeping team to ensure this is improved moving forward.We truly appreciate your constructive feedback, and we’re delighted to hear that despite these minor issues, you would return. We can’t wait to welcome you back for an even better experience!Best regards,
房间整洁,服务👍环境优美,没有蚊子!
一家三星级酒店,却要五星级的价格。灯在一天中会随机熄灭。冰箱也坏了,导致食物变质。酒店附近只有一家咖啡馆,周围除了工地什么都没有,所以你得做好心理准备,去哪里都要打车/叫优步。
住得很棒!
非常好
太棒了
酒店应有尽有。友好专业的员工,干净整洁的场所,一尘不染的房间。他们还可以帮你安排往返机场的(付费)交通。唯一的遗憾是我没有机会品尝他们的食物,但从其他方面来看,我猜想食物应该很美味。如果我回到拉各斯,这里绝对是我的首选住宿地。
天哪,我该从哪儿说起呢?
食物很棒,我全程都在吃他们的自助餐。
我在那里的用餐体验非常棒。房间干净,床上用品舒适,浴室干净,员工响应速度很快,我一定会再来的。
在拉各斯住了4晚,酒店位置非常理想,方便我在维吉尼亚州参加所有会议。
早餐很棒,选择丰富。非常感谢Blessing大厨每天提供的煎蛋卷。
拉各斯酒店
地理位置优越
食物不错,虽然价格略贵,但总体来说还不错。
员工服务不错——不过我想说餐厅和前台的信息管理有待改进。退房时被要求支付一张已经付过的账单,我拒绝了;他们花了很长时间才找到已付款的收据。退房时不应该发生这种情况。
酒店需要保持清洁,并进行日常维护和保养。除此之外,我在拉各斯时,这里是一个安全的住处。
很棒的住宿体验,还会再来的。
我度过了一段美好的时光,尤其要感谢优越的地理位置和优美的景色,前台和餐厅工作人员的服务也非常出色。房间方面有几点小建议:
- 请彻底清洁/熨烫地毯,因为它们很脏
- 请彻底吸尘,尤其是床边和床底,因为到处都是碎屑和面包屑
除此之外,一切都很棒,我还会再来的。